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Technical Support Web Development Resume...
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Title Technical Support Web Development
Target Location US-NY-Woodmere
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Street Address  EMAIL AVAILABLE  PHONE NUMBER AVAILABLEMultifaceted, innovative, and technically savvy Information Technology Professional with distinguished management experience leading technology, resource, and web based development initiatives in diverse environments.Summary of Qualifications Skilled in the investigation, analysis, and troubleshooting of a wide range of technical problems, questions, and conditions associated with Linux/Unix, Windows systems and networks. Possess a keen understanding of business operations and challenges with the demonstrated ability to develop and implement innovative and cost-effective technical and operations solutions. Experience in concept and strategy development, creating and editing innovative web content with proven skills in developing brand identities that drive site visits and improve performance. Skilled in the design of commercial websites, managing all phases of the project and design life cycle from client engagement to specification and requirements definition through to implementation. Extensive experience in managing all aspects of business strategy and development including financial and budget management, business operations, and human resources.Technical SkillsWebsite Remote administration  Database Development & AdministrationNetwork Fundamentals  Hardware & Software Troubleshooting  Networking ProtocolsHTML & CSS Principles  Mobile Application Programming  .NET FrameworkSoftware: Microsoft Visual Studio, Adobe Dreamweaver, Adobe Flash, Microsoft Office SuiteLanguages: Visual Basic, C#, C, C++, Perl, PHP, Java, JavaScript, JQUERY, XML, HTML, CSSOperating Systems: Windows 7/8/10, Linux, UNIX Environments, Macintosh OSLinux: Redhat Enterprise Linux, Umburto, Fedora, SlackwareDatabase: MySQL, Microsoft Access, MSQL, MariaDBWeb Authoring: WordPress, JoomlaProfessional ExperienceTECHNICAL CONSULTANT November 2008 - PresentFranklin Computers Plus  Franklin Square, NYDeploying and Managing Linux based technical solutions. Assisted with the business operations development of technical services deployment strategy plans. Project management on ongoing on-site projects. Technical Support liaison between business clients and operations management.SOFTWARE PROGRAMMING & WEB DEVELOPMENT November 2006 - PRESENTFantiquest - Franklin Square, NYWeb development and software programming professional providing consulting and technical expertise to assist a variety of clients in the creation of business-focused websites. Developed and launched new websites for a variety of business including inventory processing, online sales, catalog services, and payment processing operations. Increased web presence through the design and implementation of a new and improved look and layout, increasing web sales with increased internal controls and search engine optimization. Leveraged technical and creative expertise to create and enhance specialized applications designed to streamline and optimize web based banking and financial transactions. Utilized various framework technologies to update, modify, and enhance existing websites, provide clients with new features and capabilities, and increase site operation and performance.WEBSITE TECHNICAL SUPPORT March 2003-November 2006DSC ASSOCIATES - Seattle, WADSC Associates is a small online social networking company. Provided technical expertise to support web development and performance functions utilizing Linux, PHP, and MySQL, responsible for maintaining server cluster performance while minimizing server lag time. Saved technology and financial costs with the implementation of a Linux based platform, transferring the business from an in-house location to a co-located server application. Streamlined the companys credit card processing functions through the automation of billing and accounting systems through the implementation of PayPals credit card and check processing services. Slashed technical and customer support ticket response time by 75%, increasing efficiency of the software application through the conversion of a flat file based database to MySQL.CONSULTANT - March 1996  January 1998GEICO INSURANCE - Westbury, New York Assisted with onsite technical support for field adjustors. Completed various technical innovations which were adapted company wide.Education And TrainingBACHELOR OF SCIENCE, Computer Information Systems (2009)DeVry University  Long Island, New YorkConcentration in Web Development & Administration  Deans List Student  Cum Laude Senior Project: Built a fully functional staff fulfillment website utilizing PHP, XML, and MySQL for the construction of the site.MASTERS DEGREE, Information Systems Management (2011)Keller Graduate School of Management  Chicago, IllinoisConcentration in Information Management and Security  With DistinctionGRADUATE CERTIFICATE, Information Systems Security (2011)Keller Graduate School of Management - Chicago, IllinoisConcentration in Network Security InfrastructuresMASTERS DEGREE, Business Administration (2012)Keller Graduate School of Management - Chicago, Illinois Senior Project: Construction of a business startup plan for a limited liability corporation to be reviewed by potential investors.Professional AffiliationsChildrens Orchestra Society First Chair and Second Chair ClarinetNassau Community College  Computer Science GroupNassau Community College Concert Band and Orchestra First Chair and Second Chair ClarinetStanding Member, New York Bird Watchers SocietyOverseas Travel to Europe, Spain, Africa, and Italy

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