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ContactLINKEDIN LINK AVAILABLE(LinkedIn)Top SkillsRetailDigital StrategyTranslationLanguagesspanish (Professional Working)English (Professional Working)Alex C.SGoogle my Business SEM Community Manager Social Media Customer Service Sales OtasPompano Beach, Florida, United StatesSummaryExperienced with a demonstrated history of working in the hospitality industry. Skilled in Microsoft Word, Sales, Team Building, Public Speaking and Administration. Strong media and communication, professional with a Bachelor's degree focused in Hospitality Administration/ManagementExperiencefreelance5 years 7 monthsAsesora & ConsultoraJanuary 2018 - Present (5 years 7 months)Granada, NicaraguaAdvisorJanuary 2018 - January 2018 (1 month)Being as a Hotel Consultant and Advisor, with than more 15 years of experience in the Tourism's sector, allow me to carry out an analysis the conditions of a Hotel, based in the results, be able to create an improvement plan, simple, efficiency and friendly for the Team in short-medium term be implemented, document basic functions of differents areas: Customer service, Sales, reception, housekeepers. maintenance.Hotel Boutique AdelaManagerJune 2019 - April 2023 (3 years 11 months)Customer Service, Sales B2B, Reservation Manager and Operation Manager, Accounting Asisten, in charge of the reservations platforms as : OTAS Booking.com, Expedia.com VRBO., Airbnb. cloudbed sistem reservation Management,Google my Business (SEM)Development Marketing Plan, following the Brans, Culture, Mission and Vision of the Hotel Management social media as: Instagram and Facebook (Creation of Ads campaigns, brand presence with organic posts using the Neuromarketing methodology) Page 1 of 3Paraiso Granada Condo & HotelOffice ManagerMay 2016 - June 2019 (3 years 2 months)Office Manager: Responsible for the Reception Team and Reservations area, management, special negotiations (group or individual reservations) Creation content and management the platforms Booking.com, Expedia.com, HotelBeds.com Airbnb, VRBO HomeAway platforms, Management the content of the WordPress (Web Page)Management of Social Networks (Facebook) Support the recruitment processSelf-employedGuest House Los Corredores del CastilloFebruary 2013 - August 2016 (3 years 7 months)Granada, NicaraguaGerente Administrativa y OperativaCreacin de proyecto, desarrollo y apertura del Guest House * Los corredores del CastilloPosicionamiento de la Marca.Mercadeo DigitalManejo de Redes Sociales (Facebook)Apertura y manejo de las plataformas online (booking.com, Expdia.com, HotelBeds.com, Airbnb)Reclutamiento de PersonalEntrenamiento de PersonalLa Gran Francia Hotel y RestauranteHoteleria & TurismoJanuary 2003 - February 2007 (4 years 2 months)Granada, Nicaragua*Hotel La Gran Francia, Granada, Nicaragua.2005- 2007Gerente de TurnoSupervisin GeneralCierres de Cajas2004 2005Jefe de meseros (Supervisin y Direccin),2003-2005Jefa del rea de Recepcin y FacturacinServicio al Cliente.Page 2 of 3Manejo de ReservacionesHostessRelaciones Pblicas, Apoyo al rea de Mercadeo, (Promotora de Servicios Hoteleros)Gua turstica,EducationUDOLicentiate degree, Hospitality Administration Management  (February 2019 - December 2022)Page 3 of 3