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Click here or scroll down to respond to this candidateCandidate's Name
Kissimmee, FLPHONE NUMBER AVAILABLEEMAIL AVAILABLEOPERATIONS ANALYSTKnowledgeable, experienced and goal oriented professional in the mortgage and insurance sectors. Highly effective analyzing and evaluating organizational policies, operations and procedures identifying, simplifying and streamlining processes per business requirements. Strong ability to troubleshoot and resolving issues, ensuring optimal operational performance and output. Analyzes complex data sets, identify shortcomings and opportunities enhancing the organizations bottom line.Areas of Expertise:Customer Satisfaction Reporting and AuditingStrategic Planning Detailed and TimelyProcess Analysis and Improvement Team and Staff DevelopmentPolicies and Procedures Collaborative LeadershipData Management Issues ResolutionUCCs Opportunity BuildingLoan Fulfillment Relationship BuildingPROFESSIONAL EXPERIENCETRUIST BANK, Orlando, FL August 2016 - June 2023Remediation Specialist I, AVP - Commercial FulfillmentRemediate Quality Assurance (QA) items for pre-closing and post-closing Fulfillment. Complete research, file and clear UCC filings and Historical UCC filings. Follow key control practices and remain compliance with all policies and procedures related to exception clearing and lien perfection.Maintained effectiveness and efficiency delivering a satisfying client experience.Adhered to service level agreements, maintained timely communication with business partners with diligence ensuring documentation and system data compliance and integrity.Worked on special projects for UCC filings to mitigate negative exposure and risk to the bank.SUNTRUST BANK (now Truist), Orlando, FL January 2013 - August 2016AVP-Loan Closing SpecialistFulfilled commercial loans reviewing files, collecting Information and adhering to regulatory, compliance Performed due diligence, legal documentation, funding, Booking and lien perfection. Cleared trailing exceptions. Recorded original documents and filed UCCs through vendor.Liaised between front line, Credit approvers, attorneys, title agents, vendors, and internal departments ensuring accurate and timely closing, maintaining the banks risk and controls.Executed and imaged closing documents citing any trailing documents in the DTS system. Followed up on trailing items with client, title company, relationship manager and attorney.Maintained an above average rating based on a pipeline of 45 to 50 loans per month.Assisted Teammates by covering their pipeline when on vacation or out sick.Won first price of Management 3 prizes competition regarding the highest number ofClosings with a minimum number of errors and won twice the prize.Candidate's Name PHONE NUMBER AVAILABLE PAGE TWOWholesale Lending Application Processor 3 and Officer (May 2007-December 2012)Researched and assembled information for Underwriters. Communicated effectively with all levels of management and Sales Associate within Company.Trained new and current employees in Acaps and CLO.Prepared loans in CLO system for the underwriter to work on the loan.EDUCATIONBachelor of Science, MarketingC.W. Post Campus of Long Island University, Greenvale, NY |
