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Candidate's Name
Profile PHONE NUMBER AVAILABLE
Motivated and detail-oriented professional seeking an entry-level Cybersecurity position
EMAIL AVAILABLE
to leverage my strong technical aptitude and passion for problem-solving. Self-starter with
106 Eastview Rd, Sebring, FL
a natural curiosity and ambition to solve complex issues whether alone or with a team. A
33870
strong desire to learn and adapt to emerging technologies with hands-on experience and
https://LINKEDIN LINK AVAILABLE
learn from experienced IT professionals.
ey-morehouse-9ab5a376
PROFESSIONAL EXPERIENCE EDUCATION
COMPUTER TECHNICIAN 2 BACHELOR OF APPLIED
School Board of Highlands County SCIENCE - CYBERSECURITY
12/2021 - Present St. Petersburg College
Resolve issues assigned to Student Help Desk for students and parents such as login Expected December 2024
troubles, technical issues, and password resets.
Certificate - Cybersecurity
Evaluate damage and repair broken screens, backs, and keyboards on student
chromebooks. 2022
Technician for the virtual school teachers and administration, help with
troubleshooting, software downloads, replacing devices and accessories, and setting ASSOCIATE IN ARTS
up workstations South Florida State College
Set up and take down virtual meetings for the district office, camera, microphone,
2021
projection, and audio for all departments.
Stream Board Meetings and Workshops, which includes setting up all equipment HIGH SCHOOL DIPLOMA
needed to stream and monitor the stream while adjusting sound and camera angles. Avon Park High School
2000
CLERK 3
School Board of Highlands County
06/2020 - 11/2021
Answered multi-line phone and routed calls.
SKILLS
Processed departmental payroll and travel
Calendar management for the Director of the Management Information Systems
Microsoft Office
department.
Google Suite
Back-end support on multiple systems for teachers, administration, and support staff;
testing website for students; among other programs Active Directory
ASSISTANT STORE MANAGER Help Desk Support
PCS Mobile Solutions Typing 120 wpm
10/2008 - 05/2020 Remote Support
Direct and supervise employees engaged in sales, inventory-taking,
reconciling cash receipts, or in performing services for customers.
Software Installation,
Instruct staff on how to handle difficult and complicated sales. Customer Service
Hire, train, and evaluate personnel in sales or marketing establishments,
promoting or firing workers when appropriate. Help Desk Assistance
Sales
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