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Click here or scroll down to respond to this candidateCandidate's Name
7 Jungleplum Court South, Homosassa, Florida Street Address
Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEObjectiveTo work in a team-driven environment where I can make a positive difference in achieving set goals.ExperienceRock Connections, Senior Communications Specialist (Customer Service and Loan Origination), May 2022 - January 2023 Provided exceptional customer service and loan origination support Effectively communicated with clients to address their needs and concerns Managed loan applications and ensured timely processing Collaborated with team members to achieve team goals Assisted in improving customer satisfaction and retention ratesUnderwriting Manager, Washington Mutual- Chase Bank, Jacksonville, FloridaJune 2007 - March 2017 Managed a team of 15 Underwriters Reviewed Appraisal and Title Commitments Cleared title of all violations and liens Assisted CFPB with customer complaints, finding solutions and reporting back Reviewed daily reports to ensure clear title and readiness of loans for final documentationAccount Manager, Washington Mutual-Long Beach Mortgage, Itasca, ILNovember 2004 - March 2007 Held U/W sign off authority Collaborated with Mortgage Brokers to facilitate loan transactions Cleared title of all violations and liens Closed 80-120 loans per month Assisted my AE in increasing monthly volume from 500K to 10M in 1 year Recognized for low Quality Errors and exceptional client relationship building Participated in career development classes and trainingLoan Coordinator, Vision Mortgage Group/1st Step Mortgage Group, Belvidere, ILOctober 2003 - November 2004 Determined placement of loans from Sub-prime to FHA Qualified loans based on lender underwriting guidelines Underwrote loans to ensure quick closing Trained new loan originators Reviewed appraisals and titles Set monthly sales goals Assisted with loan processingProduction and Office Manager, Milwaukee Financial Corp, Milwaukee, WIMarch 2003 - October 2003 Managed processing staff to ensure accuracy and compliance Qualified loans based on lender underwriting guidelines Pre-underwrote loans to facilitate quick closing Trained new processors and loan originators Reviewed appraisals and titles Increased profit and volume Set monthly sales goalsLoan Account Manager, First Franklin, Schaumburg, ILJune 2002 - March 2003 Processed for 3 Account Representatives Worked with Mortgage Brokers to facilitate loan transactions Assisted the WI AE in increasing monthly volume from 1.5M to 3M+ in 6 monthsSr. Loan Processor and Underwriter, Harris Bank, Hoffman Estates, ILFebruary 2001 - June 2002 Freddie Mac LP underwriter certified Reviewed title and appraisals to ensure collateral integrity Managed up to a 120-loan pipeline Processed and underwrote loans for 3 Loan OfficersProcessing Manager, Alliance Funding, Schaumburg, ILMarch 1999 - February 2001 Managed a team of 8 processors Ensured pipeline was up to date Handled customer complaints to retain business Trained processors in procedures, file flow, data integrity, and compliance requirements Conducted performance reviews and motivated team to achieve high volume Processed loans to minimize file closing daysAssistant Branch Manager Loan Officer/Underwriter, Pacific Thrift and Loan, Rolling Meadows, ILMarch 1998 - March 1999 Managed a staff of 15 Originated, processed, and underwrote loans Priced loans for high profit Sold product to borrowers, including first, second, and third position loans Closed all originated loans Streamlined office processes Trained and guided 6 loan officers to ensure branch profitability Attended Fraud and Misrepresentation classesLoan Officer, Green Tree Financial Services, Schaumburg, ILSeptember 1996 - March 1998 Originated and processed loans Conducted telemarketing Established referral sources Obtained all necessary documents to close loans Priced loans for high profit Sold product to borrowers, including first, second, and third position loans Closed all originated loans Trained incoming Loan OfficersEducationPalm Beach College, West Palm Beach, FLHarper College, Palatine, ILNiles West High School, Skokie, ILReferences~Available upon request~Main Avatar |
