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Click here or scroll down to respond to this candidateCandidate's Name
Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLECustomer Service RepresentativeCompassionate relationship builder with outstanding written and verbal communication skillsExceptional customer care and customer service skills; active listenerHistory of maintaining and updating customer information systemsExperienced in multiple office environmentsDemonstrated ability to set and reach goalsReceived many accolades from customers and upper management Professional Employment HistorySales RepresentativeRyder Last Mile / MXD Group - New Albany, Ohio, 2014 to 2023Assists customers in making delivery appointments, solving delivery problems and conveying excellent customer serviceCall Center Sales AssociateSafelite AutoGlass - Columbus, Ohio; 2009-2012Professionally answered incoming phone calls from policyholders, insurance agents, and auto glass shops; completed sales and resolved problemsProcessed payments and resolved customer inquiriesAccurately entered auto glass loss information into the production databaseVerified customer insurance coverage and deductible amounts for the vehicle involvedLocated an auto glass vendor that can service the customers vehicle quickly and conveniently through the production/shop locator systemUtilized the appointment scheduling system to schedule appointments for service Sales AssociateAndrews Diamonds - Columbus, Ohio; 2004-2009Consistently exceeded personal sales goals and regularly placed in the top 5 of all associatesEngaged in custom design work and all corporate training opportunities, utilizing all available training tools Sales AssociateDunkins Diamonds - Columbus, Ohio; 2003-2004Maintained daily customer contacts and achieved sales goalsFollowed up with all customers to develop customer relationships and resolved problems satisfactorilyProcessed payments to customer accountsSales AssociateThe Diamond Cellar - Columbus, Ohio; 2002-2004Maintained 100% of sales goals, always placing in the top 10Developed lasting business relationships and repeat customersAssisted with visual merchandising throughout the store Interior DesignerInteriors by Janice - Columbus, Ohio/Newport Beach, California 2000-2004Advised clients on interior design factors such as space planning, layout and color coordinationConferred with clients to determine factors affecting planning interior environments, such as budget, architectural preferences, and purpose and functionManaged onsite installations; coordinated with other professionals, such as contractors, architects, engineers, and plumbers, to ensure job successEducationGemological Institute of America, Carlsbad, California; GIA Diamonds Certificate Interior Designers Institute, Newport Beach, California; Associate degree, Interior Design (FIDER accredited) Core CompetenciesTyping 60+ wpmPC skillsProblem solverExcellent customerService skills |
