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Title Customer Service Human Resources
Target Location US-SC-Lyman
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE  EMAIL AVAILABLEWORK EXPERIENCEMycoworksPeople Partner Supports the company's strategic organizational growth, and to help build a forward- thinking, trusted, and well-rounded People Operations program that operationalizes company values. Help implement a broad-based People system, including strategic organizational planning, learning and development programs, performance and employee relations management, and more. Provide comprehensive frontline HR support in a fast-paced manufacturing start-up Implement and support processes and policies that drive cross-functional collaboration, employee engagement and strong business results, including : Compliance Employee benefits administration Employee onboarding and offboarding Performance management Other day to day HR support, including VOE's, EDD responses, support of visa processes and more. Continuously refining and facilitating an innovative and welcoming new employee orientation and first-day experience for new team members. Manage general day to day operations, benefits, and compliance with federal and state laws and regulations.Mau Workforce SolutionsOperations Manager Provides leadership and supervision over all staffing, recruiting and, in most cases, onsite operations. Works closely with branch staff to implement strategic client service initiatives, ensures resources are properly allocated, build team cohesion, support/manage onsite management, and develop staffing efficiencies. Regularly communicate with and update customers on a strategic level to ensure and maintain exceptional levels of customer service. Hire, terminate, supervise, counsel, evaluate, discipline, coach and recommend changes in internal recruiting staff and onsite team. Communicate and enforce company policies and procedures when needed. Review and communicate Key Performance Indicators with team. Works with and manages staffing team including Staffing Specialist and Staffing Supervisors Assesses effectiveness of current Benefit Advocate interventions and enhance delivery methods to reach all segments of the population with greater impact on results. Oversees and manages all branch operational processes including orientations, interviewing, pre-screening, recruiting, assessing, verifying documentation, drug screening, criminal background processing, terminations, counseling, incident investigation processes, account management processes and client communication processes. Ensure effective operational strategy is implemented at client site supporting onsite management teams where they exist and ensure ample presence is felt by client from MAU where onsite does not exist. Ensures expenditures are made in accordance with applicable policies and procedures. Healthfitness, IncOn Site Care Champion Program Manager Provides leadership and supervision over the Choose Well Live Well program at Michelin for the Benefits Advocacy Team, establishes processes and procedures to improve efficiency of the Team and continues to provide services to the employee population of assigned territory. Supports Benefits Advocate services at facilities as needed (includes role at home Michelin facility) . Develops and implements the yearly strategic business plan including program plan, marketing plan, and communication plan in conjunction with the Contract Manager Interfaces with client company management and peripheral departments. Maintains on- going communication with client management, medical department, and other functional areas including health-related vendors and suppliers, as appropriate, to assess client needs and identify HFC solutions Designs and develops outcome-focused services and interventions including data collection and evaluation process. Coordinates marketing and communications to maximize program engagement, bringing in HEALTHFITNESS Corporate support as appropriate. Assesses effectiveness of current Benefit Advocate interventions and enhance delivery methods to reach all segments of the population with greater impact on results. Maintains accurate records and ensures confidentiality of all data collected during the health assessment and Benefit Advocate activities in accordance with HEALTHFITNESS requirements including collaborating file transfer processes with other health related suppliers if applicable. Creates outcome-focused management reports based on the identified business plan goals and objectives. Prepares and manages operating budget in conjunction with the Contract Manager Ensures expenditures are made in accordance with applicable policies and procedures. Advance America Cash Advance Centers, IncBenefits Supervisor Manage the administrative responsibilities of the 401 k and welfare benefit plans, absence management, and directing the activities of the Benefits Staff. Works closely with vendors to identify areas for process and service delivery improvements. Provide worker's compensation claim direction and recommendations for resolution. Administer, respond to, and coordinate benefits and leave inquiries including record management. Supervise, control, and respond to worker's compensation claim activity-record management, claim and settlement oversight, and direction. Train and lead the team through issue resolution processes, including performing root cause analysis as well as issue and workload prioritization. Actively assist in metrics reporting and monitoring for all benefits. Participated in renewals analyses. Serve as a subject matter expert and as an escalation point for the team. EDUCATIONBa Human Resources ManagementConverse CollegeSKILLSAccount Management, Attendance Management, Background Process, Benefit Administration, Benefits Planning, Business Growth, Business Management, Business Planning, Coaching Process, Communication, Company Policy, Comprehensive, Cross Functional Skills, Customer Communication Management, Customer Management, Customer Service, Data Collection, Discipline, Drug Test, Effectiveness, Employee Engagement, Facilitate, File Transfer, Health Assessment, Highly Organized, Human Resource Management, Human Resource Support Systems, Incident Investigation, Innovation, Internal Recruitment, Interviewing Process, Issue Resolution, Key Performance Indicator, Leadership, Learning, Marketing, Marketing Planning, Metrics Reporting, Onboarding, Onsite Management, Operating Budget, Operational Efficiency, Operational Planning, Operations Management, Payroll Management, Payroll Processing, Performance Management, Policy Design, Prioritization, Process Analysis, Process Development, Process Improvement, Production Optimization, Program Management, Public Relations Planning, Record Management, Regulatory Compliance, Root Cause Analysis, Service Delivery, Software Design, State Laws, Supervision, Team Building, Team Development, Teamwork, Vendor Relationship Management, Well Rounded, Workers Compensation

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