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| Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLESKILLS & LICENSESSoftware: Proficient in Dentrix, Eagle Soft, Easy Dental and Carestack software suits Insurance: Coordinating and recessing of detail insurance claims and denials Collections: Conducting accounts receivable and collections from patients Reports: Monitoring and producing reports for end of month goals Scheduling: Tracking all past due patients on a re-care reactivation system Patients: Presenting dental treatment plans with financial options for patients WORK EXPERIENCEKraisinger Family Dentistry (Greensburg, PA) Jan 2019 Present Patient Coordinator Jan 2019 PresentMonitor and collect accounts receivablePresent treatment plans to patientCollect current and outstanding insurance claimsRun end of day, end of moth and of year reportsIn control of the re-care program and marketing programPosting insurance paymentsDr. Kevin Huelsman DDS, INC (Worthington, OH) Jan 2018 Dec 2018 Office Manager Jan 2018 Dec 2018Monitored and collect accounts receivablePresented treatment plans to patientCollected current and outstanding insurance claimsRan end of day, end of moth and of year reportsWas in control of the re-care program and marketing programPosted insurance paymentsNew Albany Family Dentistry (New Albany, OH) Jan 2016 Feb 2017 Office Manager Jan 2016 Feb 2017Monitored and collect accounts receivablePresented treatment plans to patientsCollected current and outstanding insurance claimsRan end of day, end of month and end of year reportsControlled vacation schedule for employeesControlled re-care program and marketing programMade deposits to bankPosted insurance paymentsMedVet Medical & Cancer Center for Pets (Worthington, OH) Feb 2004 Jan 2018 Client Service Rep Feb 2004 Jan 2018Worked the emergency services reception deskTriaged incoming patientsCreated patient chartsPrepared exam roomsDiscussed financial arrangementsPrepared the schedule for all doctorsExperience using Intravet and Cornerstone Software Hughes & Johnston, D.D.S. (Clintonville, OH) Aug 2014 Oct 2015 Office Administrator Aug 2014 Oct 2015Kept schedule full for both Doctors and HygieneMonitored and collect accounts receivablePresented treatment plans to patientsDiscussed financial arrangements with patientsCollected current and outstanding insurance claimsAssisted the Doctors in any other office task that needed done in a completed mannerExperience using Dentrix 6Rosehill Dental Center (Reynoldsburg, OH) Nov 2012 Dec 2013 Office Administrator Nov 2012 Dec 2013Kept schedule full for both Doctor and HygieneMonitored and collected accounts receivablePresented treatment plans to patientsDiscussed financial arrangement with patientsCollected current and outstanding insurance claimsAssisted the Doctors in any other office task that needed done in a completed mannerExperience using Eaglesoft softwareStonecreek Dental (Pickerington, OH) Nov 2009 Oct 2012 Insurance Coordinator Nov 2009 Oct 2012Verified patient insurance benefits pre-procedureInvestigated insurance denialsPatient check-in and check outDr. Prashanthi Vadhi (Reynoldsburg, OH) Nov 2006 Oct 2008 Office Manager Nov 2006 Oct 2008Managed staff of 12 peopleAssisted in a merge of two new dental practicesPresented treatment plans and assisted patients with financial arrangementsProcessed all insurance claimsPosted payments and parred bank depositsReviewed past due accounts and made collections callsProcessed patients statementsRan insurance aging report and followed up calls to insurance companiesClosed out the day and balance for doctorsClosed out end of the monthPrepared monthly production reports and collection monitor forms Dr. Robert (Columbus, OH) Aug 2004 Oct 2006Recare Coordinator / Receptionist Aug 2004 Oct 2006In charge of the re-care systemAnswered phones and checked in patientsInsured HIPAA compliance was meetConfirmed appointmentsDiscussed patients trackers at the morning huddlesWrote Thank You letters and organized the file roomVerified and posted insurance benefitsTracked all 2,6,12 and reactivating patients that were past due 6,12Assisted in marketing projectsDr. Thomas Verhoff & Associates (Columbus, OH) July 1995 Mar 2004 Dental Receptionist & Assistant July 1995 Mar 2004Front desk reception, scheduling and answering phonesFiling charts (Electronic and Hard copy)Checked patients in and outConducted insurance estimates, claims and processing pre-filesPatients financial arrangementsDental and office supply ordering and monitoringX-ray badgesClosed out the day and balance for doctorsAssisted office manager in maintenance of facilities and equipment EDUCATIONSchool: Geibel High School (Connellsville, PA) Graduation: 1980 |