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Title Supply Chain Customer Service
Target Location US-VA-Manassas
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Candidate's Name
Street Address  Madison Ridge PlaceGainesville, VA Street Address
C: PHONE NUMBER AVAILABLE / EMAIL AVAILABLESenior Supply Chain ManagerSenior Supply Chain Manager with over 18 years of supply chain and materials management experience. Including 15 years of leadership experience in Production Planning, Purchasing Logistics and Inventory Control, for GMP manufacturing pharmaceutical and medical device industries. Over 7 years successfully coaching and monitoring domestic and international 3PL environment staff and multiple warehouse locations. Excellent team player with vast experience leading multifunctional department groups in critical strategic projects. Subject Matter Expert, in the implementation of ERP/MRPII systems, for Supply Chain modules (Purchasing, Production Planning, Operations and Warehouse). Over 10 years of experience in Process Improvement projects.Supply Chain and Materials Management Staff Development Warehouse PurchasingVendor Management New Product Introduction Budgeting and Forecast Contract NegotiationsPROFESSIONAL EXPERIENCEATCC (American Type Culture Collection)  Manassas, Virginia March 2016  presentSenior Manager, Planning and Inventory Control July 2019 to presentResponsible for driving and executing the strategy of Supply Chain in the management of all activities and personnel within the planning and inventory control departments at ATCC. Develop, lead, and execute the processes for demand forecasting/planning, supply planning for manufacturing, MSAT, LTS, R&D areas. Develop, lead and execute the processes for cycle counting, inventory auditing and overall management of controlling inventory at ATCC. Drive the business reviews and updates including the Sales & Operations Planning (S&OP) executive monthly meetings.Supply Chain Planning Manager March 2016 -June 2019Lead and managed personnel within the planning department for a manufacturing facility which produces over 680K final product options. Developed and lead the processes of demand forecasting/planning, supply planning for Manufacturing, MSAT and LTS, R&D and worked with other departments and functional areas as needed. Managed new product launches. Lead business reviews and updates including the Sales & Operations Planning (S&OP). Utilized best industry practices to identify opportunities to develop new processes, controls and performance measures to ensure that the ATCC supply chain process mitigates risks associated with the production and distribution of biological materials.SME (Subject Matter Expert) for the Supply Chain and Operations Modules during the implementation of new ERP System (Microsoft AX). Self-trained on details of how to evaluate/analyze transaction issues/errors relating production order process entries. Created specific steps and instructions that were followed to pro-actively mitigate any possible errors of production order entries. Considered as one of the experts in general AX functionalities in ATCC, where abnormal issues and situations are consulted for prompt resolution.Improved the Back Order of Make to Stock items from $140K to $50K in 7 months; goal was to reach $61K in a 12-month period. This was accomplished by creating the custom back order exception report using AX data but providing the specific rules and instructions to assure the correct calculation of what was on hand and what was considered a back order. With this Back-Order exception report, planning could focus on high dollar items, controlling increase of back order total dollar amount and improving item availability for better customer service.Identified and created 27 work instructions from different areas in the Supply Chain Department (Planning, Shipping, Inventory Control and Purchasing), that needed to address the new steps, screens and procedures that were related to AX functionality (New ERP System) vs QAD (Old ERP System).Acting Supply Chain Director during absence of incumbent; due to Jury duty of 16 weeks, business trips and programmed vacations. Responsible for all Supply Chain Departments (Purchasing Receiving, Warehouse, Planning and Shipping). Participating actively in Vice President of Operations, staff meetings and operations metrics.Responsible for managing all Kanban for MRO, Packing and Raw Materials used in Facilities and Production Operations. Evaluated and approved SLAs (service level agreements), for primary raw material components. Identified cost avoidance of $200K by negotiating and consolidating all ATCC primary laboratory raw material purchases with single supplier usage.Reduced the existing lead time (from 90 to 30 days) and percent of rejects (from 30% to 8%) for all Raw Materials and Final Products manufactured from OEM (Original Equipment Manufacturer) or 3PLs, by improving all existing processes, specifications, structures and ERP system parameters, to assure that all steps were aligned and accurate.MALVERN INSTRUMENTS, INC.  (Houston, Texas) October 2014  December 2015US Materials Manager (Reason for leaving: Company is transferring to the UK)Oversaw purchasing and vendor management activities for legacy products and new products. Primary contact with new products implementation department, focused on procurement and resolution of parts needed to complete validation stages. Responsible for overseeing the material change control process, assuring that all product specifications addressed were aligned before implementation.Improved process flow of pending, existing, and future part numbers required, by initiating frequent direct and concise communication channels with key players.Increased the understanding and resolution of deliveries and quality control discrepancies with critical Raw Material vendors. Visited vendors with specific discrepancies and agreed on proactive process improvements and time period for resolution.Improved purchasing process lead-time by 75%, focused primarily on Raw Materials which were the highest spending commodity, by revising purchasing information report file, assuring all the recommendations for existing and future materials requirement planning was adequate.Improved inventory cycle count process by evaluating existing process and modifying the criteria of parts selected for the count. Process lead-time reduced by 50% and accuracy increased from 85% to 98%.ACCELSPINE  (Dallas, Texas) August 2013  September 2014Logistics Senior Manager  Contract through TLS Management and Marketing Services LLC(Reason for leaving: Contract with hiring company finished with AccelSpine)Monitored and coached the materials management department focused on Sterilized Medical Device implants and Biologics Raw Materials. Responsible for overseeing operations planning, purchasing, MRO (Maintenance, Repair and Operations), receiving, shipping, Warehouse of Sterilized and non-Sterilized products, customer service, and product management. Oversaw all programmed and emergency spine surgeries with doctors and hospital facilities.Reduced receiving department turnaround process (physical receipt to location put away) by 90%, by improving inventory accuracy and monitoring / revising existing process flow.Improved the receiving case covered time from 70% to 90%, by realigning the assignment of personnel in the warehouse.Reduced physical inventory process time by 75%, which represented a cost avoidance of $40K in overtime spending. Revised method of inventory count by aligning and specifying specific functions that each counter was performing.Improved the Raw Material supplier relationship and cost savings by 30%, which represented a cost avoidance of $150K, by monthly spending trend discussions and accurate forecast needs projections. This improved the lead time, the on-time delivery and reduced quantity of inventory required every month.EATON ELECTRONICS  (Coamo, Puerto Rico and Haina, Dominican Republic): June 2012  July 2013Supply Chain Manager (Reason for leaving: Company re-organization and reduction of work force)Oversaw production planning, procurement planning, purchasing, MRO, receiving, shipping, warehouse, and customer service for the Coamo, Puerto Rico and Haina, Dominican Republic manufacturing plants.Total cost reduction projects accomplished were: $2,650,000.Reduced premium freight air shipment charges by $450,000; by improving and revising the standard operating procedures in Puerto Rico and Dominican Republic.Reduced total manufacturing expenses by $400,000; focused on shipping expenses and revised Kanban signals to assure they were aligned with actual demand and needs.Reduced cost-out gap of $1.8 million; which represented 61% improvement from previous year. Focused on high money projects (80/20) and reduced the total scope/coverage of the objective.HAMILTON SUNDSTRAND DE PUERTO RICO  Santa Isabel, Puerto Rico June 2010  November 2011Materials, Planning and Strategic Manager (Reason for leaving: Company re-organization and reduction of work force)Directed the production planning, strategic planning, purchasing, receiving, and shipping management functions. Acted as primary contact of all direct sales and intercompany finished goods transfers to external and interplant customers.Made a full evaluation of actual process, identifying and correcting gaps.Created and implemented a detail step-by-step standard operating procedure improving the existing inventory accuracy and production orders flow.Oversaw the training and certification of all operators and warehouse personnel with the new standard operating procedure, impacting positively the knowledge and work confidence in each warehouse operator.Increased inventory accuracy results by 23% (75% to 95%) over a 12-month period by, implementing each strategy above, relating SOPs, Trainings and Certifications to all impacted personnel in the warehouse.JOHNSON & JOHNSON MEDICAL CARIBBEAN  (Guaynabo, Puerto Rico) January 2006  June 2010Supply Chain Customer Logistics ManagerOversaw the consistent, reliable, and responsive customer logistics processes for Central America and Caribbean; with 3PL logistics central operations in Panama, Dominican Republic, and Puerto Rico. Programmed emergency and scheduled orthopedic surgeries with doctors and hospital facilities. Responsible for the implementation of GMP Change Control Systems for Manufacturing and Packing Raw Materials.Improved the management and coordination of the hospital procedures orthopedic franchise orders and surgical planning by creating a medical insurance plan department, increasing sales by 60%.Saved $650,000 by developing and presenting a business case to justify the lake of need of a washing center in Puerto Rico.Renegotiated external warehouse services resulting in a $600.000 savings over three years.BECTON & DICKINSON  (Cayey, Puerto Rico) October 2004  December 2005Materials Manager (Reason for leaving: Company re-organization and reduction of work force)Planned, organized, controlled, and directed the materials management functions. Actively participated in the plant-focused supply consensus component of sales and operations planning process. Monitored and developed the annual budget process for the materials management department.Turned from 6 to 11 in 10 months (target for the year was 7).Reduced total backorder of $700,000 to $100,000 in ten months (target for the year was 226,000).Reduced total inventory from 7.8 million to 6.7 million in ten months (target for year was 7 million).WYETH PHARMACEUTICALS COMPANY  (Guayama, Puerto Rico) May 2000  October 2004Planning Manager (2003-2004)Monitored and coached materials management activities required in the primary production unit of Effexor area.Business Development / Divestiture / New Products Manager (2001  2003)Oversaw the activities related to the divestiture process.Product Specification Manager (2000  2001)Planned, organized, directed, and controlled the activities related to the production specifications.EDUCATIONMBA in Materials Management  Turabo University  Gurabo, Puerto RicoBBA in Accounting  University of Puerto Rico  Rio Piedras, Puerto RicoINTEGRATED SYSTEMSSAP  Team Leader during plant implementation, Wyeth PharmaceuticalsSAP  Team Leader for purchasing module update and MRP data revision, Malvern Instruments.AX Micro Soft  Implementation Team Leader for all Supply Chain ModulesCERTIFICATIONSLean Six Sigma Green Belt Certification  Actually finishing green belt projectACE Program Associate Level  Lean manufacturing internal program certificationHamilton Sundstrand Benchmark Training, York, NebraskaProcess Improvement Certification Training Course- (Depuy Private Plans Administration and Hospital Procedures Coordination)ASSOCIATIONS/ORGANIZATIONSAmerican Production Inventory Control Society

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