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| | Click here or scroll down to respond to this candidateSummarySeeking work in a role where I can continue to foster and hone new traits as I grow within an organization. I know firsthand the importance of attentiveness work directly and having the ability to multitasking. I am committed to maintaining a professional relationship to increase work experiences. ExperienceCustomer Service and Sales RepresentativeTaste Buds Kitchen Miami, FL01/2023 - Presentanswering sales calls and emails/followupspitching team building events to corporations and securing events inventory and purchasingmaintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concernsanwering customer telephone calls promptly and avoid on-hold wait times Police Dispatcher/911 OperatorCity of Sunny Isles Beach Sunny Isles Beach, FL10/2022 - 04/2023receiving 911 and non-emergency callsentering criminal history checks, drivers license, and confirming warrants disseminate pre-arrival instructions to police and fire rescue maintain a calm demeanor in a highly stressful environment multitasking phones and police radioanswering telephone calls in a timely mannerPolice Dispatcher/911 OperatorTown of Surfside Surfside, FL09/2011 - 10/2022receive and dispatch emergency and non emergency calls over police radio multi-tasking phones, radios and in personoperating telephone and radio equiptment to recieve requests and reports from officers communicating pre-arrival instructions to responding personnel operating CAD systemFront Desk Security and ConciergeElite Guard Security Sunny Isles Beach, FL12/2009 - 09/2011greet visitors and guest upon arrival, offer assistance and answer questions to building rapport retention listening to complainant and filing reportsuphold property policy and proceduresmaintaining a clean and organized work spaceSales RepresentativePotamkin Honda NORTH MIAMI BEACH, FL07/2009 - 12/2009greeting customers in the lot and showroom to answer questions about brand and inventory Jorge VillarEMAIL AVAILABLEPHONE NUMBER AVAILABLESunny Isles Beach, Flrespond to customer inquiries over the phone or emails prepare purchased vehicle and inspect final delivery closing sales and overcoming objectionsAircraft MechanicUnited States Navy, USN Great Lakes, IL01/2009 - 12/2009maintaining a safe working environmentoperating power tools, gauges, replacing faulty equipment maintaing service logs up to date.Certified 911 Public safety telecommunicatorCity of Passaic Passaic, NJ12/2006 - 04/2009routing calls for Police,Fire, EMS.Monitoring Police and Fire radios to provide the assistance to responding personnel answering emergency and non-emergency callsdispatching and coordinating emergency servicesSales ManagerMonaco Furniture Store Passaic, NJ09/1997 - 04/2009Oversee all daily activity including employees, sales and deliveries. develope and maintain relationships with customers and suppliers resolve customer and employee conflicts. actively listening to concerns and finding middle ground maintaining complete documentation and recordsnegotiating with suppliers vendor and representatives EducationcomputersDon Bosco Technical Paterson, NJ06/1997LanguagesSpanish; Castilian |