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Title Customer Service Assistant Director
Target Location US-IL-Bolingbrook
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Mobile PHONE NUMBER AVAILABLEStreet Address  Christine WayBolingbrook, IL. Street Address
EMAIL AVAILABLESummary of ExperienceSuccessfully managed 27+ employees & improved accounting protocolIncreased program participants through marketingSuccessful project management within multiple companies & programsTwenty-eight years of management experiencePositive impact customer service throughout all yearMicrosoft literateTechnical Writing experienceExperience2017  2018Customer Service Agent -TeacherChesterbrook Academy (NLC)Naperville, ILTeacher for Infants, Pre-K, andSchool Age2017  2017ManagementBright Start ChildcareNaperville, ILTeam Leader for facilityCreated Summer Program2011  2016Program CoordinatorCreative World SchoolPlainfield, ILProgram Management, successfully increased program to maximum capacity, CDL Driver(Customer Service)2006 2009Customer Service Agent - Teacher/DriverBright HorizonsWheaton, ILSuccessfully managed classrooms of infants to three year olds. Completed Curriculum for multiple classrooms. School Age Bus Driver2004  2006TeacherChesterbrook Academy (NLC)Naperville, ILTeacher of children six weeks to three years of age, planned classroom curriculum, and organized activities. Assisted the principals at various times and helped organize teacher activities.(Customer Service)2003  2004Assistant DirectorSalvation Army Child Care De Kalb, ILTeacher of children six to twelve years of age, planned classroom curriculum, and organize activities. Transported children to and from school and assisted director when needed.4/26/2004Promoted to Assistant Director: responsibility included staff scheduling and leadership for 27 part-time employees. Handled weekly payroll responsibilities, taught bible study weekly to children in the Chapel, organized daycare daily functions, and provided service for 50 children and families. (Customer Service)2002  2003Teacher/Assistant Director DesigneeLittle Red WagonDeKalb, ILTeacher with Assistant Director duties. Teacher of children six weeks to three years of age, planned classroom curriculum, and organized activities.Assistant Director: responsibilities included staff scheduling, parent interaction, and office duties. (Customer Service)2000  2001School Age Coordinator /DirectorHull House AssociationChicago, ILTeacher of children five to twelve years of age, planned classroom curriculum, and organized activities.10/05/2000.Teacher promoted to Coordinator/DirectorCoordinator for School Age Program: responsibilities included planning and implementing training programs for staff, supervision of site employees, program budget responsibilities, worked with DCFS licensing, and provided services to 45 elementary school children. Held monthly community meetings to discuss safety for the children in the community.(Customer Service)1999  2000ReceptionistOHare Metal Products Elk Grove, ILLight office work. Tasks relating to telephone operations, data entry, and filing. (Customer Service)1998  1999Sales AssociateWal-Mart DeKalb, ILCustomer service and sales in Jewelry department.EducationWilliam Rainey Harper CollegePalatine, ILNorthern Illinois UniversityDe Kalb, ILEarly Childhood Education History/English

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