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Phone PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEEMPLOYMENT HISTORYStreet Address /2023 5/2023 Front Entrance Screener - VA Hospital, Des Moines, IAHigh level Customer Service; Receptionist and Information ClerkBe visible and observant in a stationary position upon entry at all times greeting staff, guests, and vendors in a courteous and attentive mannerExhibits strong communication skills in all interactionsCalm, polite and professional behavior12/2021 06/2022 Clerical Support The ARC of Iowa (AARP), West Des Moines, IAReceive data and review it to locate and correct data entry errors using organizational skills and flexibilityCompile and verify the accuracy of data before it is entered. Shared tools and materials for this function as part of a teamCompare data and detected errors using source documents 06/2019 03/2020 Patient Care Assistant (PCA) Right At Home, West Des Moines, IAMonitored the condition of people with disabilities or chronic illnesses to keep the clients safe during the nightWorked in clients homesKept detailed notes11/2017- 04/2019 Insurance Policy Processing Clerk COGNIZANT TECHNOLOGY SOLUTIONS SERVICES LLC, Des Moines, IANavigated multiple and dual monitors to process auto insurance claimsRequired high attention to detailWorked efficiently and independentlyFollowed company policies and procedures01/2014 05/2017 Data Entry Clerk Iowa Department of Revenue, Des Moines, IATemporary/seasonal position during the income tax seasonOpened, sorted and scanned incoming mailReviewed and keyed information for business and personal tax filingsProcessed rent rebatesEducation HistoryHuman ServicesAssociate DegreeDMACC, Des Moines, IAOccupational Licenses, Certificates and Training082020 Patient Intake and BillingDMACC |