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Click here or scroll down to respond to this candidateCandidate's Name
Plano, TX EMAIL AVAILABLE PHONE NUMBER AVAILABLE LinkedIn Profile: LINKEDIN LINK AVAILABLEOBJECTIVEMy objective is to continue my pursuit of knowledge and new experiences with an organization that will utilize my management, supervision, creative problem solving, and analytical thinking skills to benefit mutual growth and success.EXPERIENCEAnywhere Real Estate - Operations Manager November 2020 March 2023Managed a team of 25-30 employeesImproved employee engagement score to 99% in 2021Exceeded sales goals by 62%Led projects, developed and coached employees, collaborated with peers and other teams, and guided the team to exceed SOW goalsImplemented policies, plans, and strategiesAnywhere Real Estate Senior Customer Solutions Representative April 2016 November 2020Managed a small team of 8 employeesLed projects, improved processes and implementationPolicy and Procedure creationReport Creation and AnalysisAnywhere Real Estate Customer Solutions Representative June 2015 April 2016Inbound/Outbound call volume of 100 daily callsCustomer retention managementSKILLS AND EDUCATIONSkillsAdaptabilityProblem-Solving/Critical ThinkingLeadership SkillsCommunication Skills Verbal and WrittenComputer LiteracyProject Management ToolsData AnalysisProcess And Procedure CreationCritical ThinkingPeople ManagerProject ManagementMedical TerminologyGraphic DesignCreative WritingCreative SolutionsEducationSome College work 1995/1996High School Diploma - 1994MISCELLANEOUS MENTIONSFormer Histology Technician 15 yearsNotary Public Exp. May 2024 Licensed and Bonded by the state of Texas |
