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Click here or scroll down to respond to this candidateCandidate's Name
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PHONE NUMBER AVAILABLEObjective: A position where my skills and experience can be utilized.COMPUTER SKILLSSoftware: MSP, Switchboard, Argus, Pega, Microsoft Word, Excel, APPS, MSP, Speed Pay, People SoftPayroll Systems, 10-Key by Touch, FDCPA Certified, CMAX, CCWAccomplishments: I received an Award for being the Best Performer on my Team as a Loan ProcessorWORK EXPERIENCEQuantem Aviation 09/19 PresentEnsuring all Quantem and Customer's safety standards are met and maintained. Facilitating the processes of loading and unloading of containers from aircraft and warehouse, and sorting /scanning packages. Providing timely service for on-time departures and special handling of luggage/cargo.Marketing Specialist All Communications Network Jacksonville, FL 05/15-09/19Assisting customers with lowering their cell phones, Internet and cable services.Mortgage Banking Specialist II JP Morgan Chase Jacksonville, FL 11/09-05/15Made sure that we recovered the losses for each Client (Metlife, Nations Star, andother Mortgage companies).Performed duties in Account Receivable working on payment histories which requiredpulling data from Microsoft Excel.Worked with VA, Conventional and FHA Loans.Sr. Operations Specialist JP Morgan Chase Jacksonville, FLMaking sure that claims are paid in a timely manner so the company didn't receiveAny losses.Also pay HOA bills to make sure that Clients get paid in a timely manner.Paid HOA bills for Freddie Mac and Fannie Mae Loans.Assisted different vendors in making sure that the loan was current and up to date.Jr. Underwriter JP Morgan Chase Jacksonville, FLProfound experience in verifying and validating loan information.Highly skilled in following processes and proceduresMaintained my own pipeline of various clients.Experienced in tracking a loan application from its inception point to its maturity.Adept at collecting statistical data and preparing relevant periodical reports.Proficient in managing between 25 and 50 loans effectively.Excellent computer skills including MS Word, Excel and different loan processing software.Check for accuracy after loan originator completes disclosure package.Collect statistical data and prepare monthly reports.Troubleshoot issues related to credit reports, surveys and appraisalsReceived multiple Awards for Excellent ServicesBankruptcy Specialist American Home Mortgage Servicing Inc., Jacksonville, FL 07/2002-11/2009Processing a variety of inquiries received from mortgagors, attorneys, investors,insurers, Junior lien holders and third parties during legal processes.Providing customers with options on loans that are in a bankruptcy status.Interviewing customers as well as process workout solutions in order to cure theirDelinquency.Borrowers are prequalified but not limited to formal or informal forbearance plans,Loan Modifications.Short Sales, MI Claims, Deed-in-Lieu or Keys for cash.Training of new associates.Streamline Negotiator Option One Mortgage Jacksonville, FL 06/2002-06/2009Process loan modification in accordance with company guidelinesPlaced reasonable and prudent stipulations on loan files while clearly communicatingloan decisions to customers and modified FHA, Fannie Mae and Freddie Mac loans.Evaluating debt ratio, loan-to-value ratios, credit score, and other key factors.Ability to Multitask under pressure, change priorities and ability to manage workin order to meet strict deadlines.DCU Portfolio Specialist Option One Mortgage Jacksonville, FL 06/2003-06/2006Manages a portfolio of complex delinquent accounts.Collecting and rescheduling payments as necessary to minimize delinquency andForeclosure.Responsible for minimizing loses to the company.EIU Sr. Loan Counselor Option One Mortgage Jacksonville, FL 07/2002-06/2003Collecting on loans that are in an early default statusCreating and tracking repayment agreementsHandled irate customer calls, resolved customer inquiries, and complaints.Distribution Operator Vistakon Johnson & Johnson Jacksonville, FL 01/1994-07/2002Distribute merchandise through shipping and handling systems.Earned certification as a forklift operator and conducted forklift operations.Processed credits and returns for accounts via computer operations.EDUCATIONEnglewood High School Diploma Jacksonville, FL 06/1992 |
