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Title Customer Service Quality Control
Target Location US-IL-Chicago
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Professional SummarySkilled and experienced manual labor professional with 10+ years in a variety of industries. Expertise in construction and product management duties especially machine operation, assembly, quality control, and safety and compliance. Formerly incarcerated with a proven ability to lead, work independently or part of a team, and able to handle multiple projects with accuracy. Seeking opportunities as a new welding graduate.Certifications & LicensesWelding Training Certificate / Richard J. Daley College / 2023Trained in all major welding techniques including SMAW, GMAW, GTAW, and TIGReading and interpretation of blueprints and safety proceduresLift Truck Operator Certificate / National Safety Council / 2023Commercial Drivers License / 2012SkillsExperienceProduction Line Worker / GraysHill / Lagrange, IL 2018 - 2020Adhere to company safety protocols and guidelines including proper use of PPE, handling hazardous materials, and maintaining health and safety compliance, recognized for outstanding dedication to safety protocols 100% of the time.Conducted quality control inspections on production parts, ensuring production meets established specifications and reporting defections and deviations, resulting in an 8% reduction in product defect outputs.Programmed measurement programs using the Vision system to manage inventory.Solid track record working in a team-based environment.Required to perform preventative maintenance on automated machinery.Required to read work orders, routing sheets, bills of materials, and sample assemblies.Create measurement programs using the Vision system for use in daily production.Uber/Blue Cab Chicago, ILTaxi/Cab Driver 2013  2018Processed passenger payments ensuring correct fares are charged.Provide high-level customer service and professionalism to a diverse range of clients.Maintained the taxi in a clean, tidy, and safe condition at all times.Provided regular communication with the dispatcher before, during and after each trip.Midway Moving Company Chicago, ILDriver/Loader/Unloader/Mover 2011 - 2013Responsible for moving and hauling household furniture for residential and office furniture for businesses.Reviewed all inventory before and after the move to ensure all items are in good condition.Provided excellent customer service to clients and team members, promoted to shift crew lead.Responsible for driving crew members to and from work locations.EducationLake Land CollegeMarch 2010Certificate in Job PreparednessRegional Office of Education2006General Education Development (GED) Diploma

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