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Title Full Time Contact Center
Target Location US-AZ-Queen Creek
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name , R.N.Street Address  W. Desert Seasons DriveQueen Creek, Arizona Street Address
Mobile: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESUMMARY OF SKILLSAssociate degree  Licensed in ArizonaPresently attending Grand Canyon University to obtain my BSN degree. Graduating July, 2024. Current GPA 3.57.17 years experience in home health as an RN with 14 years being hands-on clinical.RN in home health conducting assessments, coordinating treatment program planning by collaborating with other health care professionals, monitoring and evaluating patient response to treatments and completing thorough and accurate documentation.17 months case management experience.Three years completing chart reviews for accuracy and completeness.12 weeks as acting Home Health Director.Team player and able to work independently.Entire career focused on a holistic approach including quality of care, patient and family education, and satisfaction with outcomes using evidence-based practices.Competent in computer skills including word and excel.Previous history as Quality Assurance nurse.PROFESSIONAL EXPERIENCECenterWell Home Health/Kindred at Home March 2020 to June 2023Clinical Care Coordinator(CCC)/Clinical assessment Advisor (CAA)Process referrals received from medical providers through the contact center.Process status reports based on telephone interviews of potential patients and/or caregivers.Make after care calls to check status of discharged patients.Make Post hospital and tuck in calls to current patients to check status.Monitor vital signs remotely performed by patients and caregivers.Worked as clinical assessment advisor (CAA) for 6 months before transitioning to the contact center.Banner Health  Home care division, Sun City West October 2019 to March 2020Field RN Full-timeConduct initial patient admission and develop treatment plan.Coordinate treatment plans with PT, OT, Aide, and physiciansSupervising Aides.Provide family/patient and caregiver education to assist in treatment outcomes.Closely monitor and evaluate patients responses to treatment.Participate in bi-monthly case conferences regarding all of the above.NuWest Group July 2019 to October 2019Field RN full-time via Contract to Banner Home Care Sun City WestConduct initial patient admission and develop treatment plan.Coordinate treatment plans with PT, OT, Aide, and physiciansSupervising Aides.Provide family/patient and caregiver education to assist in treatment outcomes.Closely monitor and evaluate patients responses to treatment.Brightstar Home Care Services June 2018 to July 2019Field RN Part timeConduct initial patient admission and develop treatment plan.Coordinate treatment plans with PT, OT, Aide, and Physicians.Supervise LPNs, and Aides and develop their care plans.Provide family/patient and caregiver education to assist in treatment outcomes.Closely monitor and evaluate patients response to treatments.Participate in bi-monthly care conferences regarding all of the above.

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