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EMAIL AVAILABLEObjectiveTo obtain a career building position within in a respectable company.Skills & AbilitiesOffice management experience. Knowledge and skilled in Excel, Microsoft Word, customer service. Many years of experience managing sales accounts.ExperienceAdcock Pool and Spa,Ellisville, Ms From April 2018  To CurrentOfficer ManagerProcess all incoming orders for pools, process monthly billing for pool customersOversee technicians who clean pools. Perform water analysis for walk-in and regular customers.Receiving of incoming special ordered items and chemicals.Handling invoicing and processing of payments for services.Parthenon Envelope Company, Sumrall, Ms From July 2002  To March 2018Officer Manager/Inside SalesExecutes Sales strategies to increase accountsReconciles and analyze reports on all accounts receivableNegotiates with freight line companies to establish shipping and distribution of merchandiseAdminister assistance to the owner by providing personnel management and performing general office functionsSet up and perform maintenance on telephone and computer systems when necessaryPurchase equipment, product inventory and office suppliesMurray Envelope Corporation, Hattiesburg, Ms From Oct 1998-July 2002Customer Service Lead Representative/ Distribution Office ManagerManaged over 120 calls daily with the largest accounts by providing quotes and entering ordersResolved customer complaints promptly and efficientlyOversaw training of newly implemented computer systemsMaintained orders for distribution and prepared invoicesInteracted with brokers, clients, and drivers to be the single point of contact for distribution deliveriesMonitored and motivated at least 12 employees at onceEducationKaplan Universityonline  2012-2015Still pursuing a bachelors degree in business administrationSouth Jones High SchoolEllisville,Ms1985DiplomaOther relevant skillsHigh energy team player - Strong written and oral communication skills  Effective interpersonal skills  Reliable and possesses the highest level of integrity  Excellent detail orientation  Cable of working under the pressure to meet deadlinesReferencesReference NameTrey Rhian Parthenon Envelope Co. / OwnerPHONE NUMBER AVAILABLEPamela Conerly Co-worker/ FriendPHONE NUMBER AVAILABLE/pre>