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Click here or scroll down to respond to this candidateDawnWardStreet Address Selma AveKnoxville, TN, United States, Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEProvided exceptional customer service toclients in person, over the phone, and viaemailAssessed and approved productionprocesses and products according toindustry standards and customerrequirementsOperated forklift, pallet jacks, and otherwarehouse equipmentUtilized computerassisted order pickingsystem to ensure accuracy of ordersAccurately picked and packed orders forcustomer purchasesResponsible for receiving and verifyingincoming shipmentsCollaborated with purchasing andlogistics teams to resolve inventorydiscrepanciesInspected items for signs of damage andreported any discrepanciesServed as a primary contact for shippingvendorsKey SkillsProfessional ExperienceQuality controlTTE Casting (Pride Staff) May 2023 - PresentExperienced in performing rigorous quality control checks on products to ensure they meet company standardsProven ability to identify problems and develop and implement solutions to resolve them Order PickerSysco Foods December 2022 - May 2023Proficient in operating forklifts, pallet jacks, and other warehouse equipment Experienced in using RF scanners to manage inventory Skilled in warehouse organization and product stocking Accurately filled customer orders with speed and efficiency Followed safety protocols and maintained cleanliness of the workspace Receiving ClerkA&W Supplies March 2022 - December 2022Operated receiving desk to receive shipments and maintain record of incoming deliveries Verified accuracy of incoming shipments against purchase orders and invoices Inspected items for damage and discrepancies and documented findings Utilized computer software to track inventory records and updates Assisted with unloading and sorting of incoming goods Accounts ReceivableTN Foam May 2021 - March 2022Oversee daily accounts receivable processes including invoice creation, customer account maintenance, and cash receipt applicationEnsure accuracy of accounts receivable by verifying invoices with supporting documents Reconcile customer accounts on a regular basisResolve customer billing issues in a timely manner Order PickerRed Stag February 2020 - May 2021Responsible for selecting orders from shelves and fulfilling customer orders accurately and efficientlyHandled orders with care and met company standards for safety Inspected orders for accuracy and quality before shipment Utilized voice pick technology to accurately pick orders Customer serviceTalbots June 2018 - April 2020Ensured quality customer service through ongoing training and coaching of staff Resolved customer service issues and complaints in a timely and efficient manner Monitored customer service performance with metrics and analytics Custmer ServiceCVS Health August 2013 - April 2018Delivered exceptional customer service to over 200 customers daily, providing knowledgeable and helpful assistanceAnswered customer inquiries via phone, email, and chat, responding quickly and accurately to customersProcessed orders quickly and accurately, ensuring customer satisfaction EducationHermitage High at Richmond, VA June 2023 |
