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Street Address = PHONE NUMBER AVAILABLE =EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional with strong leadership skills. Facilitateefficient workflows and communicate effectively with co-workers, patients,and staff. Backed by solid work history, reputation as a team player, andpassion for helping others.= Well-organized, manage time and priorities in multi-task environments.= Effective problem solver, able to assess situation and identify solutions.= Promote teamwork through demonstrated behaviors, leadership, andeffective communication.= Microsoft Office Applications: MS Excel MS Word MS PowerPointMS Outlook Typing Speed: 33 WPM.KEY QUALIFICATIONSHuman Resource Management * Organizational Improvements *Interpersonal Professional CommunicationsBusiness Operations * Practice Structure, Leadership & Management *Medical Administrative ProceduresHealthcare Ethics * HIPAA Compliance = Accounting * Payroll *Appointment Scheduling = Medical TerminologyInsurance Verification CMS 1500 = Processing Co-Payments = UB-04 =Medical Records ManagementInsurance Billing Procedures * Insurance Claim Cycle = Health RecordsManagementElectronic Health Records (EHR) * Electronic Medical Records (EMR)EDUCATIONUltimate Medical Academy Associate of Science Degree HealthcareManagement, 2022PROFESSIONAL EXPERIENCEHero Housing Greensboro,AL 01/2012 PresentHousekeeper= Answer inbound phone calls, schedule appointments, and train new hires.= Accept payments and maintain inventory levels.= Responsible for the general cleaning and upkeep of client residences.= Team-oriented and dedicated to ensuring highest standards are met.Subway Greensboro, AL06/2016 03/2017Crew Member / Cashier / Customer Service=Completed opening and closing duties, answered inbound phone calls, andtrained new hires.= Performed a multitude of tasks including food production and servingcustomers at the cash register.= Operated cash register, accepted payments, and made accurate change.=Ensured accuracy of cash drawer and kept work area clean and organized.= Worked in a team environment and communicated effectively withmanagers and co-workers.Volunteer experience includes 2+ years at Hale County Hopsital inGreensboro, AL |