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Click here or scroll down to respond to this candidateCandidate's Name
Far Rockaway, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEREADY TO WORKWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperiencePersonal Care AssistantHelping hands - New York, NYJune 2017 to Present Working in a home care environment and assisting individuals with daily activities such as using the bathroom, preparing or eating meals, executing hygiene and grooming habits, taking medication, bathing, and completing housework or other chores.Team Leader/ManagerH&R Block - Brooklyn, NYJanuary 2020 to May 2021 Develop a strategy that the team members can use to better reach a projects goal. Assign tasks to team members. Determine the completion timeline and monitor progress to keep the project on track and on schedule. Communicate clear instructions to team members. Manage the flow of day-to-day operations. Create and distribute reports to update the company on the teams progress.Overnight MerchandiserThe Gap - Manhattan, NYOctober 2018 to February 2019 Planning and developing merchandising strategies. Analyzing sales figures, customers reactions and market trends to anticipate product needs. Collaborating with buyers, suppliers, distributors and analysts to negotiate prices, quantities and time- scales.Medical Billing SpecialistElite medical billing Service - Brooklyn, NYSeptember 2016 to July 2018 Track and maintain records of patient billing items Prepare and submit billings to insurance companies or other payers Follow up on delinquent claims and past due invoices Manage Medicare and Medicaid Claims Promote a focus on continuous improvement for all medical billing proceduresOvernight Stocker/Early Morning S&HAmerican Eagle Outfitters - Conway, SCAugust 2014 to November 2016 working closely with visual-display staff and department heads to decide how goods should be displayed to maximise sales. controlling stock levels based on forecasts for the seasonFront Desk Receptionist ManagerNyc dental family care - Brooklyn, NY - IMay 2014 to July 2016 Compile and record medical charts, reports, and correspondence. Interview patients to complete insurance and privacy forms. Receive insurance co-pay payments and post amounts paid to patient accounts. Schedule and confirm patient appointments, check-ups and physician referrals. Answer telephones and direct calls to appropriate staff.Engagement Specialist Supervisor/Call CenterSTARTEK - Myrtle Beach, SCOctober 2012 to March 2014 works closely with program therapists, case managers, nurses, and prescribers to re-engage clients in services. responsible for writing and maintaining accurate and timely documentation related to the provision of service.EducationAssociate's degree in Liberal Arts & SciencesCUNY Kingsborough Community College - Brooklyn, NY September 2010 to June 2012Skills Customer Service (5 years) Call Center (5 years) Customer Support (3 years) CSR (5 years) Security (3 years) Front Desk (4 years) Home Care (6 years) Cold Calling (4 years) Assistant Manager Experience (5 years) Caregiving (7 years) Merchandising (5 years) Warehouse experience (2 years) Medical Coding (1 year) Medical Billing (1 year) Medical scheduling Microsoft Excel (6 years)Certifications and LicensesSecurity GuardJune 2018 to Present8hours certificate16hours certificateFireguard CertificateNys security licenseHHA certifiedCPR CertificationFirst Aid CertificationMedical Billing and CodingJune 2021 to PresentAssessmentsHome health aide skills CompletedAugust 2020Providing care to patients in a home settingFull results: CompletedCustomer service CompletedJanuary 2021Identifying and resolving common customer issuesFull results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationHHA certificate |
