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Click here or scroll down to respond to this candidateCandidate's Name
Student Associate of Applied Science in Health Information TechnologyAurora, CO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHardworking dedicated Coder seeking an entry- level position in the coding or billing profession that will allow me to put my skills and knowledge to work. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceHousekeeping/ JanitorJust Us Dust Bunny Services - Aurora, COFebruary 2016 to PresentOwner of janitorial service over the last 6 years. 17 years cleaning experience. Medical Claims SpecialistHearing Care Solutions - Greenwood Village, COApril 2022 to June 2022Analyzes patient claims for approval or denial Communicates with Health Plans regarding patient claims Maintains and organizes claim files Responsible for making inbound and outbound calls to providers, patients, and group administrators to resolve claim inquiriesProvider Services RepresentativeBlue Cross Blue Shield of IL - IllinoisOctober 2021 to November 2021 Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if requiredCustomer Service RepresentativeUGG / Deckers Brands - Broomfield, CONovember 2020 to January 2021Answer incoming calls, help customers resolve issues with, failed authorizations, void authorizations, lost or damaged shipments, no progression on label, refunds, order placing, order canceling, order replacement, tracking packages, returns and exchanges etc. EVS HousekeepingPresbyterian/St. Luke's Medical Center - Denver County, CO November 2019 to January 2020Thorough cleaning of a patient room following discharge in order to removing germs that might be transferred to the next patient in the room. Final floor cleaning using disinfectant. Receptionist/ Data Entry ClerkClickBank - Broomfield, COSeptember 2013 to 2015Receive, direct and relay telephone messages and fax messages. Direct the ClickBank customers and the general public to the appropriate staff member.Pick up and deliver the mail.Open and date stamp all general correspondence.Answer telephone calls.Maintain an adequate inventory of office supplies. Respond to public inquiries.Insurance RepresentativeHealthOne SCL - Broomfield, COJune 2013 to September 2013Answered incoming calls providing assistance to all callers and directing the calls to the appropriate department.Add or change insurance coverage.verification of documentation necessary for timely collections of patient accounts including requesting and collecting medical records.Send appeals as needed.Send request to Medical Records for reports requested by Insurance Company. Pharmacy TechnicianCornell Pharmacy - Denver, COJanuary 2012 to January 2013Received written prescription and refill requests and then verified that information is complete and accurate.Maintained proper storage and security conditions for drugs. Answered telephones, responding to questions and requests. Assisted customers by answering simple questions, locating items and referring them to the pharmacist for medication information, etc.Custodian LeadUgl - Unnico - Henderson, COOctober 2009 to 2010Supervised and ensured cleanliness of the facility. Delegated duties to janitors.Managed and motivated three direct report janitors. Administrative AssistantJordan A.M.E Church - Denver, COJune 2008 to May 2009Kept records and prepared programs for church activities. Organized and supervised complex youth activities and projects. Inputted new account and performed filing.Answered and direct phone calls.EducationAssociate's in Health ScienceDeVry UniversityJuly 2022 to PresentAssociate in Medical Billing And CodingDeVry University - Chicago, ILJune 2020 to February 2022Associate in Pharmacy TechnicianEverest College-Aurora - Aurora, COOctober 2010 to July 2011High school diploma or GEDSkills Clean Custodial Janitorial Cash Handling Housekeeping Cleaning Excel Warehouse Microsoft Office Customer Service Skills Data Entry Warehouse Experience English Communications Management Cooking Environmental Services Office Experience Cleaning Experience Microsoft Windows Clerical Experience Customer service Sales Cashiering Commercial cleaning Custodial experience Microsoft Word Medical Coding Medical Billing Hospital Experience Phone Etiquette Time management Typing Live chat Documentation review HIPAA Microsoft Outlook Insurance Verification Medical Terminology Computer literacy Microsoft Excel Medical Records Pharmacy Technician Experience ICD-10 3M Coding and Reimbursement System (1 year) 10 key calculator Manufacturing Cleanroom CPT Coding ICD-9 Communication skills Administrative experience Computer skills Assembly ICD Coding Organizational skills Call center Database managementCertifications and LicensesPharmacy technicianOctober 2010 to PresentAssessmentsAdministrative assistant/receptionist Proficient April 2023Using basic scheduling and organizational skills in an office setting Full results: ProficientAttention to detail ProficientOctober 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientCustomer focus & orientation ProficientDecember 2021Responding to customer situations with sensitivity Full results: ProficientMedical terminology ProficientJanuary 2023Understanding and using medical terminologyFull results: ProficientMedical billing ProficientMarch 2022Understanding the procedures and forms used for medical billing Full results: ProficientBasic computer skills ProficientOctober 2022Performing basic computer operations and troubleshooting common problems Full results: ProficientWork motivation ProficientMay 2020Level of motivation and discipline applied toward work Full results: ProficientCustomer service ProficientFebruary 2021Identifying and resolving common customer issuesFull results: ProficientVerbal communication ProficientApril 2023Speaking clearly, correctly, and conciselyFull results: ProficientWork style: Reliability ProficientMarch 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCall center customer service ProficientJuly 2022Demonstrating customer service skills in a call center setting Full results: ProficientDelivery driver ProficientJune 2022Interpreting instructions or signs and solving problems Full results: ProficientData entry: Attention to detail ProficientSeptember 2021Maintaining data integrity by detecting errorsFull results: ProficientMedical receptionist skills ProficientJuly 2022Managing physician schedules and maintaining accurate patient records Full results: ProficientScheduling ProficientApril 2023Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientProtecting patient privacy ProficientOctober 2022Understanding privacy rules and regulations associated with patient records Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
