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Click here or scroll down to respond to this candidateCandidate's Name
Collingswood, NJ Street Address
EMAIL AVAILABLE Over 20 years of experience as a proven project and product manager with experience leading development efforts and launches of multiple mission-critical business initiatives Have a solid track record of managing all aspect in the project management lifecycle, from initial planning through scope, resource allocation, execution, and closure Led the implementation of new processes, products, and systems while demonstrating a strong dedication to quality control and management, with a focus on introducing procedures and standards that guide organizational excellence Adept at training and mentoring team members in best practices for timely, cost-efficient project delivery Winner of Aerotek IT Partnership award for my work on the Automated Hours Collection System Project#readytoworkAuthorized to work in the US for any employerWork ExperienceCommercial Sales Project CoordinatorEmpire Today LLC - Mount Laurel, NJ October2019 to March 2020Managed large scale commercial flooring installations Internet Order Fulfillment CoordinatorLowes - Lumberton, NJMarch 2018 to September 2019 Gather and stage internet orders for in-store pickup and delivery Work with customers to answer questions about and assist in resolving issues with their order Credit Coordinator Lowe's -Lumberton, NJ August 2017 toMarch 2018 Trained associates on credit card offerings and how to process them in the systems Reported weekly, monthly and annual metrics to management and associates on new credit card applicationsInstalled Sales Coordinator -12/15 to 08/17Lowe's - Lumberton, NJ December2015 to August 2017 Installed Sales Coordinator -12/15 to 08/17 Managed customer installations from sale to completion Interfaced with customers, associates and installers to ensure a successful installation Software Development Project ManagerJohns Hopkins Hospital - Baltimore, MDJuly 2014 to December 2014- contract assignment Managed installation of commercial software application to track hospital discharged patient outcomes Managed clinical lab software conversion project Axis Reporting Project ManagerT Rowe Price - Owings Mills, MDDecember 2013 to June 2014- contract assignment Provided functional consulting to business users including assistance in identifying reports that would provide them with the metrics needed to manage their teams and guidance on how to use the business objects tool to run Axis reports Consulted with technology team throughout the development lifecycle and validation Customer Systems Implementation ManagerRemedi SeniorCare - Baltimore, MDMarch 2011 to January 2013 Coordinated and managed activities related to the preparation, training, deployment and support of various customer-facing systems Directed product implementation for 15 clients, a 300% increase from previous year, including pre- implementation planning, staff product training, on-site go live support and system ownership handoff Center Operations Applications ManagerSylvan Learning Center - Baltimore, MDNovember 2007 to March 2009 Coordinated development, testing and implementation of two key client server applications for all Sylvan franchise centers Streamlined development processes by introducing Agile Software Development Lifecycle (SDLC) methodologies including scope control, budgeting, UAT, quarterly release strategies and pilot managementTime & Expense Service Project ManagerAlleges GroupJanuary 2006 to November 2007 Participated in business plan development, budget administration, resource planning and quarterly business analyses Defined product support SLAs with business partners and service team members Collaborated on developing job descriptions and personnel sele PMO Project ManagerAlleges GroupJune 1995 to January 2006 Managed multiple projects concurrently: tracked schedule, spending and performance Notable projects include:Automated Hours Collection System,Migration of government security clearance to a federally compliant subnet Support Services ManagerSymphony Health ServicesOctober 1995 to December 1997Provided Tier I & II technical supportIntroduced statistical reporting and analysis capabilities which included utilization, first level resolutions and trend trackingProduct Manager Configured, deployed and maintained the primary company billing and accounts receivable application: ensured software functionality and availability for 3 business lines, 75 employees and$300 million in annual revenue Drove integration of acquired businesses into existing business lines EducationBachelor of Arts in PsychologyTemple University - Philadelphia, PASkills Product Management User Acceptance Testing SDLC Waterfall Application Development Requirements GatheringCertifications and LicensesDriver's License |
