| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLEProfessional Summary:Nine years experience in Public Housing; fluent in Yardi software and possess a well-rounded knowledge of running reports and functions of the system; fluent in Paycor payroll system; fluent in Microsoft Office with excellent typing skills; detail-oriented and practices accuracy in every aspect of work. Expertise in communications and leadership which makes for exemplary service of any field. Fast-paced learner with the ability to retain information learned and execute task efficiently.Work Experience:March 2021- present Gary Housing Authority, Director of Asset ManagementDuring my time as Director of Asset Management, part of the TEAM responsible for bringing the agency out of trouble status.Lead the Asset Management Team to an agency wide successful HUD REAC Inspection after 14 years.Ensures performance and contract compliance of property management whether contracted out or performed in house. Supervises assigned property manager operating under these circumstances.Provides effective oversight of property assets to improve their value and performance.Supervises assigned Property Managers at agency owned properties.Monitors productivity, efficiency, quality, timeliness and completion of all housing operations and new applications to achieve maximum occupancy.Establishes the goals, objectives, budgets, and action plans for Asset Management and develops procedures to implement quality control monitoring.Ensures program compliance with applicable HUD, PHAS. federal, state, and local statutes, regulations, posting requirements and GHA policies through the execution of an effective quality control program.Oversees the performance of Property Managers and the monitoring of rent collections, maintenance, inspections and occupancy activities at GHA owned and managed properties.Oversees procedures and controls to handle the processing of housing applicants in the leased housing program. Has knowledge of problems and needs of families in low-income housing.Provides oversight of construction activities and preparation of GHAs Annual and 5-Year Plans.Supervises the preparation of all necessary reports and for the payment of rent increases.Supervises the investigation of complaints received from program participants.Supervises the mediation of disputes of tenantsEnsures appropriate processing of applicants on waiting list as prescribed by HUD regulations.Is responsible for ensuring that required and requested department reports are prepared, reviewed, and submitted on a timely and accurate basis.Ensures development of inspections schedules and that site inspections are performed on a regular basis also that discrepancies are resolved in a timely manner through a measurable plan of action for accomplishing work.Responsible for periodic review of Asset Management policies and procedures, and where necessary, recommends, and implements changes.Ensures that all housing sites are maintained and managed in compliance with prescribed health and safety requirements and that exterior grounds are well maintained, visually attractive and safe.Monitors and evaluates housing assistance programs to ensure goals and priorities are metSupervises the review of rent leases to determine compliance with federally established rent standards.Prepares correspondence and reports.Ensures development and maintenance of inspection schedules for all sites and assists in developing measurable plans of action for accomplishing work, and preparations for REAC inspections.Provides oversight in the preparation of vacant units for occupancy and maintains a vacancy/preparation schedule also ensures adherence to the agencys Admission and Continued Occupancy Plan.Represents the agency internally and externally as appropriate.Ensures HUD regulations are followed, including PHAS.Monitors productivity, efficiency, quality, timeliness and completion of all housing operations and new applications to achieve maximum occupancy.Performs all duties in accordance with Authority policiesProvides and works along with agency legal team to prepare documents for legal proceedings/cases.Attends resident involved court hearings.Ensures that job-related HUD performance standards are met, particularly PHAS.Reviews and delivers monthly Asset Management Report at Board of Commissioners meetings.Promotes and ensures positive customer relations for the Asset Management Department.Performs other duties as assigned by Executive Director or Deputy Director.October 2016- March 2021 Gary Housing Authority, Public Housing ManagerManaged dual propertiesEfficiently raised the overall standard of the propertiesFollowed the waitlist process to ensure Fair Housing compliance; cleaned up long-standing waitlist compilation issues in accordance with regulationsEffectively undertook vacancy reduction efforts and employed techniques to improve resident retentionOperated as site manager for a moderate rehabilitation project with long-term vacant propertiesImproved community relations and tensions by establishing regular communications with resident leadership and the community at-largeAchieved timely re-certification cycles and accurate PIC reportingImplemented staff accountability for variances and inventory controlEnforcement of work methods, procedures and standards, and assures that work activities are in alignment with the GHA policies and safety standards.Decreased Tenant Account Receivables through lease enforcement and adjudicationMaintained accurate tenant filesUnit Inspection and grounds for maintenance and repair requirements to ensure that maintenance personnel and residents are maintaining units and grounds in a decent, safe, and sanitary manner and directs resident and maintenance supervisor in remedying any noted deficiencies.Improved tenant relations by courteously greeting tenants and assisting them with their needsMaintained occupancy rates by processing applicants for available and upcoming unitsWork closely with maintenance to ensure that tenants obtain and continue to receive quality housingAssisted with creating the agency wide Relocation PlanSupervise maintenance personnel at siteEnsure that vacant units are made ready for leasing within reasonable timeSuccessfully trained Assistant Managers in day-to-day procedures, Yardi, and other tasks required of the positionAssisted with the relocation for the Required Conversion of Dorie Miller Homes and Delaney CommunitySome familiarity with the Annual and 5 Year PlanAssisted the Director of Asset Manager with other assignments as neededProfessionally representing Gary Housing Authority in every way, continued learning of the daily processes and regulations as well as expectations from HUD and the Executive Team.August 2013 to October 2016 East Chicago Housing AuthorityPublic Housing Manager (06/2015 to 10/2016)Managed 346-unit developmentAssisted tenants with a HUD mandated Relocation PlanPerformed a variety of administrative and technical tasks associated with the operation and maintenance of ECHA propertiesSupervised maintenance personnelSupervised administrative support staff with responsibility for the determination of eligibility, occupancy and resident accounting in compliance with ECHA policies and procedures and HUD regulations.Enforced work methods, procedures and standards, and assures that work activities are in alignment with the Authority policies and safety standards.Maintained and monitored lease and accounting records, accounts receivable/delinquency records, and eviction notifications. Monitors resident collections and reviews financial reportsInspection of all apartments and grounds for maintenance and repair requirements to ensure that maintenance personnel and residents are maintaining units and grounds in a decent, safe, and sanitary manner and directs resident and maintenance supervisor in remedying any noted deficiencies.Reviewed requisitions for the purchase of supplies and equipment to assure compliance with ECHA purchasing policies and proceduresPrepare and monitor daily, weekly, and monthly vacancies and delinquency reports and other specialized maintenance records of facilities and equipmentInvestigates written and/or verbal tenant complaints and resolves them when possibleEnsured an environment of customer-responsive services, providing customer-responsive service and handling customer service issues.Performing all work duties and activities in accordance with ECHA policies and procedures.Education and Certifications:Washington High School, Diploma 1986 East Chicago, INUniversity of Phoenix, Associates of Arts in Human Services Management 2013University of Phoenix, Bachelor of Science with Concentration in Human Resources 2016Public Housing Management 2015Public Housing Rent Calculation 2015Human Resource Management Certificate 2015Rental Assistance Demonstration (RAD) Certification 2018Low Income Housing Tax Credit (LIHTC) Certification 2018Housing Choice Voucher Certification 2019IREM CPM Certification Course 2021 (scheduled completion January 2023)Corporation for Supportive Housing Institute 2021 |
