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Title Mental Health Customer Service
Target Location US-MS-Lumberton
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  N 9th StreetLumberton, MS Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEExperience04/06/2022-06/30/2023Mental Health TherapistSouthwest Mental Health Complex110 Franklinton StTylertown, MS 39667PHONE NUMBER AVAILABLE Intake/Assessment Individual therapy Treatment plan Day treatment12/04/2021-03/06/2022Mental Health TherapistMississippi Behavioral Health Services2007 Wildwood RdPicayune, MS 39466PHONE NUMBER AVAILABLE provide strength-base, solution focused supportive therapeutic services in the community. knowledgeable of clients strengths, diagnosis, treatment goals, and treatment plan. develop individualized crisis recovery plans to reduce risk of harm to self or others. participate in collaborative meetings, report client status on a regular basis, and turning in notes.4/5/2021- 11-25-2021Primary Service CoordinatorYouth Villages15 Professional ParkwaySuite 201Hattiesburg, MS 39401PHONE NUMBER AVAILABLE facilitate wraparound meetings collaborate with the family and key players in the development of the individual service plan Monitor medication administration Caseload of 101/15/2021-4/1/2021CaregiverHome Instead800 S 28th AveHattiesburg, MS 39401PHONE NUMBER AVAILABLE Assist the Elderly10/12/2020-12/31/2020Customer Service RepresentativeMaximus Inc.5912 US HWY 49Hattiesburg, MSPHONE NUMBER AVAILABLE Respond to customer inquiries received by telephone enrolling them in coverage. Record customer interactions and transactions, by documenting details of inquiries, complaints, comments, and actions taken. Address customers' inquiries and resolve problems to ensure that appropriate changes are made. -Refer unresolved customer grievances to designated departments for further investigation. -Communicate with the ISG and Tier 2 regarding any potential needs or concerns. -Perform data entry accurately. 2/22/2020-6/30/2020Behavioral TherapistBogalusa Restoration Center1640 S. Columbia St.Bogalusa, LA 70427PHONE NUMBER AVAILABLE Individual therapy Family therapy Progress notes Monitor behavior11/05/2019 -2/3/2020Behavioral TherapistAbundant Behavioral Health, Inc.2053 Gause Blvd. Suite 150Slidell, LA 70461PHONE NUMBER AVAILABLE Individual /group therapy Progress notes10/03/2016 to 04/23/2019Day treatment specialist/Childrens TherapistSinging River Mental Health Services57 Industrial Park Rd.Lucedale, MS 39452PHONE NUMBER AVAILABLE Client intake Treatment planning Individual/group therapy Day treatment planning Daily progress notes Supervision of Aide Monitor behaviors09/2013 to 3/2016Customer Service SpecialistsGeneral Dynamics Information Technology5912 US HWY 49Hattiesburg, MS 39401PHONE NUMBER AVAILABLE Coach consumers in finding affordable health coverage and reasonable rates.  Maintain working knowledge of affordable healthcare information through monthly training. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Review insurance policy terms to determine whether a particular loss is covered by insurance. Check to ensure that appropriate changes were made to resolve customers' problems.08/2011 to 05/2013Substitute TeacherLumberton School District107 West 10th AvenueLumberton, MS 39455PHONE NUMBER AVAILABLE Assist with classroom activities while the teacher is out for the day. Promoted learning by using comprehensive teaching activities. 2009 April to October 2009Mental Health AssistantPeach-ford Behavioral Health System of Atlanta2151 Peach-ford RoadAtlanta, GA 30338PHONE NUMBER AVAILABLE Responsible for the care of adolescent, adult, and geriatric patients in the psychiatric and chemical dependency units. Assist in the admission process, including but not limited to obtaining vital signs, safety search of patients and their personal belongings, obtaining urine specimens, and orienting new patients to the unit and their programs. 06/2004 to 08/2005Psychology TechniciansEllisville State School1101 HWY 11 SouthEllisville, MS 39437PHONE NUMBER AVAILABLE Monitor patients' physical and emotional well-being and report unusual behavior or physical ailments to medical staff.9/1999 to May/2001Science TeacherDallas Independent School System3700 Ross AveDallas, TX 39437PHONE NUMBER AVAILABLE Taught 7th and 8th-grade science and social skills at a Dallas Alternative School. Taught 9th grade Science/Biology at Kimball High School. Education05/18/2013Master of Science:Counseling Psychology with an emphasis in Child and Adolescent Therapy William Carey University498 Tuscan AveHattiesburg, MS 39401Bachelor of Science:PsychologyUniversity of Southern Mississippi118 College Dr.Hattiesburg, MS 394068/07/1998Bachelor of ScienceBiologyUniversity of Southern Mississippi118 College Dr.Hattiesburg, MS 39406Skills: Facilitate wraparound meetings Develop individual service plans with the family Individual and group counseling Active listener Monitor medication administration Time ManagementCertificate:Provisionally Certified Mental Health Therapist October 2023 Youth Mental Health First Aid USA 5/22/17 - 5/22/19 The Mandt System 1/29/18 -1/31/19Mississippi Department of Human ServicesDivision of Family & Childrens ServicesIntensive Training 10/12/2007Mississippi Wraparound Institute/ School of Social Work Underlying Needs 8/2/2021

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