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Title Customer Service Nurse Practitioner
Target Location US-FL-Fort Pierce
Email Available with paid plan
Phone Available with paid plan
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Curriculum VitaeName: Blessie Serene Clontz, DNP, MBA, FNP-CAddress: Home: Street Address  Bonita AvenueVero Beach, Florida Street Address
Phone: Cell: PHONE NUMBER AVAILABLEE-mail: Home: EMAIL AVAILABLEEducation:Regis UniversityDenver, Colorado2023 Doctorate in Nursing PracticeGardner-Webb UniversityBoiling Springs, North Carolina2015 Masters in Nursing: Family Nurse PractitionerGardner-Webb UniversityBoiling Springs, North Carolina2005 Masters in Business AdministrationFlorida Atlantic UniversityBoca Raton, Florida1997Bachelor of Science NursingIndian River Community CollegeFort Pierce, Florida1992 Registered NurseVero Beach High SchoolVero Beach, Florida1979 High School DiplomaWork History:September 2022 to May 2023Primary Care and Endocrinology Nurse PractitionerOcean Blue MedicalResponsibilities: Provider for adult patients in a primary and endocrinology practice setting.Patient advocate, provide customer service, obtain patient history. Perform physical exams, order, and interpret laboratory values, prescribe medications, order, and interpret treatments, patient, and family education, facilitate patient transition of care. Establish and maintain professional collaboration and communication; continue professional development and professional affiliations. Ensure teamwork and be well versed in community resources. Complete progress notes in the SOAP note format that includes the patient assessment, diagnosis, treatment plans, treatment plan implementation, and evaluation of treatment plan.February 2021 to August 2022Family Practice Advanced Practice Nurse PractitionerCleveland Clinic Primary Care of the Treasure CoastResponsibilities: Provider for adult patient in a family practice setting.Patient advocate, provide customer service, obtain patient history. Perform physical exams, order, and interpret laboratory values, prescribe medications, order, and interpret treatments, patient and family education, facilitate patient transition of care. Establish and maintain professional collaboration and communication; continue professional development and professional affiliations. Ensure teamwork and be well versed in community resources. Complete progress notes in the SOAP note format that includes the patient assessment, diagnosis, treatment plans, treatment plan implementation, and evaluation of treatment plan.December 2020 to DateAdjunct Faculty  Registered Nurse and Nursing Assistant ProgramsIndian River State CollegeFort Pierce, FloridaResponsibilities: Provide leadership in the Registered Nursing and Nurse Assistant programs in the use of methods and processes for meeting the specific learning needs of the two levels of nursing for enhancing role performance.September 2019 to January 2021Cardiovascular Nurse Practitioner - Telemedicine PRNCardiology NowEnglewood, ColoradoResponsibilities: Cardiac adult provider for patient care. Perform pre-operative cardiovascular evaluations, perform cardiovascular consultations, guide or perform treadmill cardiac stress tests with and without echocardiogram, perform and interpret EKGs, evaluate and treat congestive heart failure patients. Patient advocate and provide customer service. Establish and maintain professional collaboration and communication; continue professional development and professional affiliations. Ensure teamwork and community resources.December 2019 to October 2020Cardiovascular Nurse PractitionerLittleton Adventist HospitalCentura HealthLittleton, ColoradoResponsibilities: Cardiac adult provider for patient care. Perform Lexiscan nuclear stress tests, preform treadmill cardiac stress tests with and without echocardiogram. Patient advocate and provide customer service. Establish and maintain professional collaboration and communication; continue professional development and professional affiliations. Ensure teamwork and community resources.January 2018 to August 2019Cardiovascular Nurse PractitionerCleveland Clinic Indian River HospitalVero Beach, FloridaResponsibilities: Cardiac adult provider for patient care in medical office practice setting for patient care. Patient advocate and provide customer service. Perform pre-operative cardiovascular evaluations, evaluate and treat congestive heart failure, hypertensive, and arrhythmic patients, perform physical exams, order and interpret laboratory values, prescribe medications, order and interpret treatments and tests, patient and family education, facilitate patient transitions of care. Perform and guide cardiac stress tests; treadmill and Lexiscan. Establish and maintain professional collaboration and communication; continue professional development and professional affiliations. Ensure teamwork and community resources. Complete progress notes in the SOAP note format that includes the patient assessment, diagnosis, treatment plans, treatment plan implementation, and evaluation.June 2015 to January 2018Internal Medicine  Hospital Medicine Nurse PractitionerWake Forest University Medical CenterWinston-Salem, North CarolinaResponsibilities: Provide patient care in an acute care facility for adults. A patient advocate and a provider of customer service; interviewer for patient history. Perform physical exams, order and interpret laboratory values, prescribe medications, order and interpret treatments, patient and family education, facilitate patient transition of care. Establish and maintain professional collaboration and communication; continue professional development and professional affiliations. Ensure teamwork and be well versed in community resources. Complete progress notes in the SOAP note format that includes the patient assessment, diagnosis, treatment plans, treatment plan implementation, and evaluation of treatment plan. Complete admission history, physical exams and progress notes.June 2015 to December 2017Family Practice  Nurse Practitioner Float PoolNovant Health - Novant Medical GroupWinston-Salem, North CarolinaResponsibilities: Pediatric and adult provider for patient care in medical practice settings that require an additional provider for patient care.Patients advocates and provide customer service; interview for patient history. Perform physical exams, order and interpret laboratory values, prescribe medications, order and interpret treatments, patient and family education, facilitate patient transition of care. Establish and maintain professional collaboration and communication; continue professional development and professional affiliations. Ensure teamwork and be well versed in community resources. Complete progress notes in the SOAP note format that includes the patient assessment, diagnosis, treatment plans, treatment plan implementation, and evaluation of treatment plan. Complete admission history, physical exams, and progress notes.2013 to 2015Emergency Room Registered NurseForsyth and Medical CenterNovant HealthWinston-Salem, North CarolinaResponsibilities: Assess, diagnose, plan, implement, and evaluate care for patients with life threatening emergencies that require intensive care and cardiac monitoring in adult and pediatric patients. Clinical expertise with patient disease specific education, emergency medication administration, ventilators/oscillators, interpretation of 12 Lead electrocardiograms and dysrhythmia management. Consistently completes patient care assignments within expected standards of care. Focus on caring for patients and families by responding to their unique emotional and psychosocial needs.2007 to 2013Corporate EducatorCorporate Education & TrainingNovant HealthWinston-Salem, North CarolinaResponsibilities: Assess learning needs and plan, implement, and evaluate educational programs (general and nursing orientation, leadership continuing education, Advanced Life Support instructor, Pediatric Advanced Life Support instructor, Basic Life Support instructor, nurse continuing education) for all levels of personnel in Nursing and Leadership throughout the organization2005 to 2007Nurse ManagerNursing Float PoolForsyth Medical CenterNovant HealthWinston-Salem, North CarolinaResponsibilities: Provides leadership and clinical improvements within the nursing division for the overflow medical units, patient holding areas, and replacement staff for hospital nursing units. Responsibility for 389 FTEs; department consisting of registered nurses, license practical nurses, certified nursing assistants, and medical unit secretaries.2005 to 2012Adjunct Faculty  Undergraduate Business AdministrationGardner-Webb UniversityBoiling Springs, North CarolinaResponsibilities: Provide leadership in the Greater Opportunities for Adult Learners (GOAL) program that provides opportunities for students to continue their studies culminating in a baccalaureate degree; provide leadership in finance for health care delivery systems, financial planning, and project evaluation. Present value concepts and advanced capital budgeting techniques. Also, introduce the health care delivery system in the United States with some comparisons to systems in other countries. Discuss health systems at the federal, state, and local level, as well as differences between the public and private sectors.2001 to 2005Intensive Care Unit Registered NurseForsyth Medical CenterNovant HealthWinston-Salem, North CarolinaResponsibilities: Assess, diagnose, plan, implement, and evaluate care for patients with life threatening emergencies that require intensive care and cardiac monitoring. Clinical expertise with Patient/Staff education, Swans-Ganz Catheters, Arterial Lines, ventilators/oscillators, Temporary and Permanent Pacemakers, External Pacemakers, Interpretation of 12 Lead Electrocardiograms and Dysrhythmias. Consistently completes patient care assignments within expected standards of care. Focus on caring for patients and families by responding to their unique emotional and psychosocial needs.2001 to 2005Trauma Unit Case ManagerWake Forest University Baptist Medical CenterWinston-Salem, North CarolinaResponsibilities: I reviewed and analyzed insurance contracts for use in the appeals process, I also reviewed and analyzed medical records for evidence to support level of care, services and discharge, I remained current on knowledge of Medicare, Medicare HMO, insurance, and compliance regulations, I communicated with physicians for patient information and continued stay reviews.1997 to 2001Adjunct Faculty - Licensed Practical Nurse and Certified Nursing AssistantIndian River State CollegeFort Pierce, FloridaResponsibilities: Provide leadership in the Licensed Practical Nursing and Certified Nurse Assistant programs in the use of methods and processes for meeting the specific learning needs of the two levels of nursing for enhancing role performance.1994 to 2001Registered NurseIndian River Memorial HospitalVero Beach, FloridaResponsibilities: Provide patient care and customer service. Coordinated improvement activities and provided leadership. Implemented nursing division quality measures and directed a task force with the idea of decreasing nurse turnover by creating a supportive environment with an emphasis on growth, development, teamwork, and customer service.1992 to 1994Registered NurseAdmissions and Utilization ReviewCommunity Psychiatric CenterPalm Bay, FloridaResponsibilities: Provide leadership in the Admissions and Utilization Review department with the use of methods and processes for meeting the specific needs of employees. Manage interdependencies among disciplines to achieve expected outcomes. Make decisions to facilitate optimization of the system. Identify and communicate opportunities to improve core / care processes. Monitor and evaluate system integration/ integrity.Honors/Achievements:Honor Society of Nursing, Sigma Theta TauArt Exhibitor: Poetry and Watercolor PaintingsRecognition of Remarkable ServiceNovant Medical Group 2011Rambling Rose Triathlon 2011Symposium Guest SpeakerCarolinas Society of Healthcare Education and Training 2010Carolinas Society of Healthcare Education and TrainingIn the spotlight newsletter article 2010Cover photograph for theLippincott Journal of Nursing 1996Certifications:Basic Life Support 02/2025Advanced Cardiac Life Support 02/2025Family Nurse Practitioner:AANP # F07151143ProfessionalLicensure:Family Nurse PractitionerAANP # FPHONE NUMBER AVAILABLE/2025Florida FNP license#5007845 03/2025Florida Compact RN License #2799562Florida ARNP #9473020DEA #MC3610336 08/2024NPI #PHONE NUMBER AVAILABLECAQH #13709293Committees/Teams/Councils:American Association of Nurse Practitioners 2014 to presentAmerican Nurses AssociationExecutive Womens Golf Association 2010First Presbyterian Church, Vero Beach, Florida  PC(USA)Forsyth Medical Center Clinical Nurse Educator Committee 2005-2007Forsyth Medical Center Magnet Preparation 2005-2007Forsyth Medical Center Nursing Education Council 2006-2007Forsyth Medical Center Nursing Management Council 2005-2007Forsyth Medical Center Research Committee 2013General Nursing Orientation Curriculum Standardization 2011Kernersville Medical Center New Facility Opening Project 2010North Carolina Director for Carolinas Society Healthcare Education and Training 2009 to 2013Novant Health Corporate Education Clinical Team 2011Novant Health First Do No Harm Committee for Staff Education 2010Novant Health Non-Employed Worker Online Portal Team 2012Novant Health Nurse Residency Program Development 2011 - 2012Novant Health Nursing Education, Practice, and Research Department Design Committee 2011Novant Health Patient Safety Committee 2006-2007Novant Medical Group Onboarding Committee for New Physician Practices 2007-2010Nurse Internship Program Development Committee 2011Rowan Regional Medical Center Facility Onboarding Project 2008Sawtooth Art Association Member 2012Transforming Care at the Bedside Committee - Staff Education 2011United Way Novant Health Committee 2001US Golf Association Member 2011Coordinator, Developer and/or Faculty for following courses:Advanced Cardiac Life Support Instructor and Training Center FacultyAmerican Nurses Credentialing Center Nurse PlannerBasic Life Support Instructor and Training Center FacultyCoaching and CounselingConflict ManagementCertified Nursing Assistant Plus Four CurriculumData Coordination: Planning/Display/AnalysisFinancial Management SeriesoDeveloping the BudgetoIntroduction to Financial ManagementoManaging and Optimizing RevenueoManaging Non-payroll ExpensesoManaging Payroll ExpensesGeneral Nursing OrientationGardner-Webb GOAL program adjunct facultyInterdisciplinary Clinical OrientationInteraction Management: Development Dimensions InternationaloBuilding TrustoEssentials of LeadershipoMotivating OthersLeading Transformational ChangeLeadership PrinciplesLeading Process Improvement TeamsNew Leader Orientation: Employee Commitment, Staff Development and CompetencyNovant Health Corporate OrientationNovant Health Leaders Annual Competency TrainingNovant Medical Group Employee OrientationNursing/Clinical InformaticsNurse Internship: Clinical ReasoningNurse Internship: Communication for NursesNurse Internship: Delegation for NursesNurse Internship: Evidence-Based PracticeNurse Internship: Patient Centered CareNurse Internship: Quality ImprovementNurse Internship: Teamwork for NursesNurse Internship: Time Management for NursesPediatric Advanced Life Support InstructorPerformance Review Made EasyPerformance Improvement ToolsPresentation SkillsStatistical Process ControlTelemetry 101References:Richard Wyderski, MD1345 36th St. #BVero Beach, FlPHONE NUMBER AVAILABLEDenise Tonner, MD908 E Causeway BlvdVero Beach, FlPHONE NUMBER AVAILABLESeth Baker, DO3450 11th Ct, #102Vero Beach, FlCardiologyPHONE NUMBER AVAILABLEPat Draper, NP-CCleveland Clinic Indian River HospitalHeart Failure ClinicPHONE NUMBER AVAILABLEMichelle KleinManger Cardiology NowEMAIL AVAILABLEPHONE NUMBER AVAILABLEDaniel Beekman, MDAssistant Professor, Hospital MedicineWake Forest UniversityEMAIL AVAILABLEPHONE NUMBER AVAILABLE/pre>

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