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Title Front Desk Customer Service
Target Location US-MD-Essex
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Baltimore, MD Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceFront Desk AgentBest western hotel - Baltimore, MD June 2019Responsibilities: Responded to guest inquiries and in a timely, friendly and efficient manner. Provided driving and/or walking directions to guests to local destinations. Ensured a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions. Assisted fellow team members and other departments wherever necessary to maintain positive working relationships. Provided or obtain accurate information. Ensure satisfaction of guests accommodations upon arrival and departure.Resolve guest issues when they arise. Coordinate guest reservations with Special Event and Leisure Managers. Provide concierge assistance for all guests. Communicate with Sales Managers to ensure convention guests needs are met. Helped with parking and check ins and check outs.Administration assistantNialie Siri tax- Baltimore, MD March 2018 to March 2021Responsibilities: Schedule and coordinated meetings, appointments, and travel arrangements for supervisors and manager.Typed documents such as correspondence, drafts, memos and emails. And prepared 3 reports weekly for management.Opened, sorted, and distributed incoming messages and correspondence.Greeted vistors and determined to whom and when they could speak with specific individuals.Assured tax payers by answering inquires concerning stat tax laws rules, and polices and filing requirements.Researched tax payers on appropriate use of tax forms filing state returns.Tax collectorTaxslayers- Baltimore April 2021-may 2022Responsibilities: Schedule and coordinated meetings, appointments, and travel arrangements for supervisors and manager.Typed documents such as correspondence, drafts, memos and emails. And prepared 3 reports weekly for management.Opened, sorted, and distributed incoming messages and correspondence.Greeted vistors and determined to whom and when they could speak with specific individuals.Assured tax payers by answering inquires concerning stat tax laws rules, and polices and filing requirements.Researched tax payers on appropriate use of tax forms filing state returns.Work From Home Agent (remote)Angi - Baltimore Md May 2022- October 2022Responsibilities: made remote calls Inside Sales Representatives are responsible for expanding the network of service providers by selling our lead generation platform.make up to 200 dials a day to build the momentum needed to hit your sales goals.Deliver results by selling the value of the Angi Leads marketing solution through overcoming objections and closing clients.sign up at least 3 new contractors each week.Leverage the knowledge of your team members, our tools, and ongoing development opportunities to master your sales pitch.Warehouse workerAmazon warehouse- January 4 2023-March 30th 2023Responsibilities: pack items in packages to be shipped to customers.CaregiverGenesis Health Care - Baltimore, MD January 2019 to January 2019Responsibilities: Assist 2 residents with daily needs including personal hygiene, dressing, turning positions, & transferring from chair to bed.Perform light housekeeping duties and cleaning & meal preparation.Assit clients with baths, clothing.Followed care plan, home regulations and ensured safety practice.Makeup artistStar Faces-Baltimore MarylandFebruary-JuneResponsibilities: provide makeup tips also do people makeupFront DeskMakeup ArtistSaushethemua - 4 years self employedMAC Cosmetics - Baltimore, MD April 2017 to November 2018HousekeepingMarriot - Baltimore, MDSeptember 2017 to September 2017Responsibilities: Maintained and updated list of 30 rooms that required housekeeping attention before the arrival of their next occupant.Assigned duties included: restocking hotel rooms, cleaning Windows, tracks, replacing trash bags in assigned rooms. Inspecting all room equipment, undressed & redress beds with fresh linens and reporting on maintenance issues. Vaccines floors.Store ManagerOlive Ole - Baltimore, MD August 2016 to August 2016Responsibilities: Before I became an manager I was an sales associate helping customers find clothes that best fits them and giving them the best advice possible. Clean off mirrors mop floors and fix racks. Then I became an cashier in a matter of weeks I would receive cash exchange for goods. Now I have become an amazing manager I mange the money, the store, my fellow co workers, time cards & shipping.PackerAmazon - Baltimore, MD March 2016 to July 2016seasonal)Responsibilities: Received goods in bins to unpack and repack for shipping.CashierRitas - Baltimore, MDJune 2015 to September 2015Responsibility: provided service by taking payments from customers in exchange of goods or services.EducationFashion DesignBaltimore City Community CollegeSeptember 2015 to PresentHigh School DiplomaNorthwestern High School - Baltimore, MD2015Skills Guest Service Front Desk Customer Service Front Office Reception Meal Preparation Makeup Application Store Management Experience  Administrative Experience Store Management Experience  Hair Styling Cash Handling Typing Store Management Experience  Store Management Experience  Caregiving Assistant Manager Experience  Clerical Experience Communication Skills

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