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Care Manager Resume Rochester, NY
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Title Care Manager
Target Location US-NY-Rochester
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Phone Available with paid plan
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PHONE NUMBER AVAILABLEEMAIL AVAILABLECandidate's Name
AccomplishmentsFive years as a Family Advocate Supervisor overseeing HCBS OMH Waiver, OCFS B2H Waiver, and Family Crisis Support Services. Family Peer Advocate Credentialed. Four years as a Trainer of Family Assessment of Needs and Strengths for NY OMH Western Region. Participation on numerous committees and Boards within the mental health community including Camp Get-A-Way, FTNYS Annual Conference Committees, and the Childrens Mental Health Coalition of Western New York.Serv Safe Certified; CPR and First Aid; Ally offering a Safe Space; Previous CDL Class B(P, A, L endorsements)Professional ExperienceHealth Home Care Manager for Adults  URMC, Rochester, NY Nov 2019  PresentProviding outreach, enrollment, engagement, eligibility screenings, assessments, and planning with adults as anembedded Health Home Care Manager within a U of R Family Practice. Collaborating with 6 Primary CarePhysicians, Nurses, and administrative staff on a daily basis. Linkage and referrals to community providers,programs, and resources as needed to reach physical, mental, and behavioral, health goals, as well as toovercome social and economic barriers. Engage with patients at the practice and in the community. Monthlybilling caseload of 45 patients.Childrens Health Home Care Manager  Pathways, Inc., Rochester, NY Aug 2018  Nov 2019Providing outreach and engagement for youth and families that have been referred for HealthHome services. Completing screenings and assessments to develop comprehensive plans ofcare and individualized crisis plans. Collaboration with numerous providers as well asreferring to identified community providers and programs as needed. Maintainingrelationships with service providers to facilitate service effectiveness to support the youth andfamilies goals of wellness and to meet monthly billing requirements of up to 25 youth and families.Family Advocate SupervisorHillside Childrens Center, Rochester, NY Sept 2011 May 2018Provide leadership and supervision to assigned advocates; Communication, engagement, mentoring, and team work with both internal and external providers. Navigating systems and supporting family driven care throughout.Family Advocate Hillside Childrens Center, Rochester, NY Dec 2009 Sept 2011Provided support, education, and advocacy to parents within the HCBS Waiver program. Worked collaboratively with families, team, other providers, and funders in order to assist families meet goals.Family Child Care Owner  Precious Beginnings Child Care, Fairport, NY Sept 2004 Feb 2008Provided families within the community safe, reliable, quality child care in a home environment. Licensed for no more than 8 children plus my own. Enrollment, marketing, cooking, programming, hiring, training, and payroll responsibilities.Early Childhood TrainerIndependent, Las Vegas, NV May 2002  Feb 2004Offered training classes to child care staff on numerous Early Childhood Education topics. Trainings included: Letting Children Be Creative, Math and Science in the Classroom, Health and Safety, Classroom Management, Routines and Daily Schedules, Positive Discipline, and Parent Interactions with Staff.Center DirectorChildrens World Learning Center, Henderson, NV May 2002  Nov 2003Responsibilities included accounts payable, accounts receivable, marketing, budgeting, parent interactions, enrollment, staff hiring, training, scheduling, driving, cooking, and curriculum implementations. Assist with NAEYC Accreditation process and train staff for CDA.EducationGeneral Associates Degree (Minor in ECE) Lansing Community College, Lansing, MI 1998Family Peer Advocate Credential-Families Together New York State 2014; 2017Bachelors in Educational Studies and Special EducationSUNY Empire State College 2018

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