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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Princess Anne RoadRaleigh, North Carolina Street Address
EMAIL AVAILABLEhttp://LINKEDIN LINK AVAILABLEPHONE NUMBER AVAILABLE [C]SENIOR PROGRAMMER / ANALYST TEAM LEAD QUALITY ASSURANCE TESTER technical excellence / team leadership / customer serviceProvide quality services as a Senior Programmer, Team Lead, Programmer/Analyst or QA Analyst. Expertise in managing and/or directing high level projects, leveraging 20+ years of experience supporting various IBM Mainframe applications in their design, development, testing, and maintenance. Primary client interface and project consultant ensuring the highest standards of quality, service, and productivity. Able to serve as Team Lead, Business Analyst, Senior Programmer or Quality Assurance Analyst.TECHNICAL SKILLS SUMMARYApplications / Software:PL/I, COBOL, RexxJCL, PROCSDB2, SQL, DDL, SPUFI, QMFJiraTSO, ISPF/PDF, RACFIMS, CICS, VSAMFile Master, File AidIBM SCLM & CA EndevorTWS (OPC), Control MMoreOperating Systems:z/OS (MVS) Mainframe, z/VM, Windows, UnixPROFESSIONAL PROFILEKey technology team member with a track record of delivering major development projects and implementations, solving complex IT system/application problems, and supervising technical teams. Experience at increasing levels of strategic, logistical capability, and technical project leadership. Over fifteen years experience providing database management support, coordinating development, integration, and maintenance of database and electronic system architectures at the component level.Innovative problem-solver with management level leadership experience. Experience performing analysis to identify and take corrective action for areas that impact batch production operations. Fully qualified to serve on team involved with legacy conversion projects that require expertise in reviewing existing application for rules and interfaces, ensuring that new/replacement applications work in a similar or duplicated fashion. Experience working with production applications involving mainframe & distributed systems.Senior Mainframe Quality Assurance Engineer performing manual QA testing on Investment Brokerage Services applications and batch reporting. Assisting in the automation of testing where applicable. Developing system test strategies, plans, and scenarios.Project leader directing all phases of testing including unit, system, integration, and user acceptance testing. 8+ years experience and expertise serving as the primary client (user) interface for project requirements and design as well as for problem management. Extensive experience with IBM application interfaces (upstream and downstream), and DB2 in a z/OS environment. Thrive in an environment that requires extensive problem investigation, programming, and team leadership.Broad understanding of database management concepts, operations, design principles, methodologies, and approaches used in the development, testing, implementation, and maintenance of software and database systems, including knowledge of processing standards, component interrelationships, and effective assessment methods that support sound decisions and problem solving.Operate on a foundation of trust and communication, treating people with respect and dignity. Encourage a collaborative approach to project management and supervision. A hands-on leader who expects the highest standards of personal and professional performance from associates. Outgoing personality, decisive decision maker, and innovative problem solver, effective communicator of complex technical terms in non-technical language, team motivator and leader by example.FORMAL EDUCATIONBachelor of Science, Computer Science (1989) State University of New York Institute of Technology, Utica, NYAssociates of Science, Computer Science (1986) Broome Community College, Binghamton, NYContinuing Education (1998-present) Credit Suisse, IBM, Lenovo, Fidelity Investments, BofA, NCSU and Wake TechCandidate's Name
Page 2CAREER ADVANCEMENTIBM (Contractor with StreamFoundry Inc.), Work from Home Office Raleigh NCEasytrieve to COBOL Conversion Programmer AnalystIBM Migration Utility Subject Matter Expert (SME) (Jan 2023 - Present)Convert CA Easytrieve code to standard COBOL using the tools of the IBM Migration Utility.Test converted code to ensure compatibility on clients mainframe z/OS systems. Tested applications that interfaced with CICS, IMS, DB2, VSAM and ISAM.Currently working on a project for State of North CarolinaInstructed clients on how to use the IBM Migration Utility, consulted on their conversion efforts.Remote and on client site work performed depending upon client contract requirements.IBM, Work from Home office Raleigh NCIBM Z APM Automation Tester (Feb 2021 June 2022)Test program changes made to the IBM Z Application Performance Management Connect (Z APM Connect) product.With IBM Z APM Connect, you can monitor hybrid applications from public cloud to mainframe, view full end-to-end transactions from mobile to mainframe, and quickly identify the z/OS-based components that impact these hybrid applications in your APM products.Expand testing to include Instana APM solutions in addition to our current AppD solutions.Work in a collaborative team-driven environment with a group of experienced software engineers who want to deliver great technology.Part of a highly focused, self-managed Agile team who will work closely with Developers to understand the user experience, workflows, and expected outcomes.Develop a testing automation approach that addresses all aspects of the software solution.Analyzing business needs, working with IT professionals to translate business requirements into IT solutions, and testing to validate the quality of these solutionsDesigning, building, testing, and deploying complex testing solutionsCreate automation to ensure scalable test coverageProvide relentless focus on quality and continuous improvement.Bank of America (Contractor with Pyramid Consulting Inc., Accenture), Work from Home RaleighMainframe Quality Assurance Tester, Onshore Team Lead (June 2020 Jan 2021)Test program changes made by team in Mainframe z/OS Batch environment.Create Test plans, Test Cases of components, Integration & Regression testing. HP ALP / MQLC used for documentationCoordinate with team(s), other Testers, Production Support Analysts, and customers to test and approve code changes.Involved with Sprint Planning and tracking in an Agile environment using Jira. Participated in all Agile Sprint processes.Oversee installation, perform smoke and other validation testing of changes performed.Lead a team of offshore contractors in India. Help coordinate, train in specific technologies used by the team, and act as a go-to person when they run into issues.Update and Clarify Onboarding plans outlining how to request ID(s), what tools are needed to be installed, how to request access to systems, status reporting and more.Fidelity investments (Contractor with Leapfrog Systems), RTP NCPrincipal Software Engineer (February 2019 October 2019)Analyze and make code changes to existing programs and processes to eliminate Mainframe specific elements (VSAM)Coordinate with team, Testers, Production Support Analysts, and customers to stage, test and approve code changes.Oversee installation and perform validation testing of changes performedPerform manual QA testing on Investment Brokerage Services applications and batch reporting (changes made by others)Involved with Sprint Planning and tracking in an Agile environment using Jira. Participated in post-Sprint retrospectives.Collaborated to create data extracts and reports to feed downstream AWS and MS Azure Cloud environments.Candidate's Name
Page 3IBM (Contractor with ARTECH INFORMATION SYSTEMS), RTP NCSenior Mainframe Application Developer (December 2017 July 2018)Review Existing code written in PL/1, JCL, Rexx, SQL and Pipes. Modify code for project enhancements.Liaise with key stakeholders, customers, programmers and other support staff.Participating in sessions to collect requirements from the business and end user groups.Mentored new team members in the system environment serving as a coach, trainer, and troubleshooter.Review Code, DB2 tables and other objects for GDPR compliance.Used Jira to maintain current sprint projects and issues backlog.All Internal IBM Application programs were written to run on z/OS (MVS) Mainframes.Performed post-install verification testing.First Citizens Bank (Contractor with Apex Systems Inc), Raleigh NCSenior Mainframe QA Engineer (February 2017 September 2017)Assist in account, balance, and data reconciliation in situations where customers are being impacted and production is being delayed and assist in notifying technical staff.Prepare, distribute, and present system documentation to end users in addition to preparing ad hoc reports.Participating in sessions to collect requirements from the business and end user groups. Worked with technical staff on current and new system modifications.Tracked production support in ALM and concurrently in Jira.Participate from beginning to end in the systems development life cycle and/or the operations support model.Responsible for testing modifications to ensure they meet defined requirements.Define system test scenarios, create system test plans, design and author test cases and participate in the definition and execution of manual and/or automated system test scripts. Develop and maintain regression test cases in Quality Center.Performed post-install verification and regression testing. Worked with Q2 and FCB technical staff to address post install issues, communicate with management to have Go/No-Go decisions provided and communicated.Fidelity investments (Contractor with Ettain Group), RTP NCSenior Mainframe QA Engineer (2015 2016)Perform manual QA testing on Investment Brokerage Services applications and batch reporting.Primary focus was on Testing but lead Design and Code reviews of enhancements to internal applications.Review, analyze and translate business and systems requirements into functional test scenarios.Collaborate with project team resources, including development and business partners, to understand and prioritize system testing efforts to ensure adequate coverage.Define system test scenarios, create system test plans, design and author test cases and participate in the definition and execution of manual and/or automated system test scripts.Data mine, manipulate and create system test data for use in multiple and/or complex projects.Document and report identified defects in Quality Center; lead defect triage and test status meetings; ensure that development groups address all open defects in a timely manner.Provide Go/No-Go decisions on software readiness for production release.Assist in analysis of current processes, and recommend improvements for processes, best practices, and standards.Develop and maintain regression test cases in Quality Center.Jira started being used near the end of my contract work.Candidate's Name
Page 4Credit Suisse, Morrisville/RTP NCProduction Support Programmer Analyst (2012 2015)Provide near-shore production support in the Production and Test Group.Production support analyst for mission-critical Credit-Suisse back-office mainframe applications and batch schedules.Performed minor code and JCL changes in support of applications. Scheduled and lead in Code Reviews.Liaise with key stakeholders, customers, programmers, and other support staff.Work in conjunction with legal, business units, and the federal government to address and prioritize critical trade issues.Fed-White Paper test, disaster recovery planning, investment platforms, reconciliations, and end-user training.Coordinated efforts to reduce nightly mainframe batch cycle.Investigate problems with programs written HPS, PL/1, COBOL and JCL, interfacing with CICS, VSAM, DB2 and PowerBuilder.IBM (Contractor with Apex Systems Inc.), RTP NCEasytrieve to COBOL Conversion Programmer AnalystIBM Migration Utility Subject Matter Expert (SME) (2009 2011)Convert CA Easytrieve code to standard COBOL using the tools of the IBM Migration Utility.Test converted code to ensure compatibility on clients mainframe z/OS systems. Tested applications that interfaced with CICS, IMS, DB2, VSAM and ISAM.Perform Proof of Concept trials for clients. Gave product demonstrations and overview of product to IBM Clients.Worked on Client projects for State of Ohio, City of New York, Avis-Budget Group and State of Nebraska.Instructed clients on how to use the IBM Migration Utility, consulted on their conversion efforts.Remote and on client site work performed depending upon client contract requirements.Lenovo, Research Triangle Park, Morrisville, NCBusiness Analytics Team Lead, (2008 - 2009)Lead a globally diverse workforce of 8+ team members, providing guidance and support.Data stewardship, uploaded data to SAP CRM, maintained high level of data availability and accuracy.Created tools (Hyperion, Brio query, Essbase & Excel) and provided ad-hoc reporting and data analysis (SAP and BW).Key contributor on the Enterprise Data Warehouse team working with Teradata for early phase Implementation.Served as an integral team member of the interface to IBM Legacy systems, ensuring continual functionality and integration with the SAP and related replacement systems.IBM, Research Triangle Park, Raleigh, NCIT Specialist, Sr. Programmer, Business Analyst, Team Leader (1998 - 2007)Directed new project analyses collaborating with cross-functional technical teams on the design and implementation of developmental and functional enhancements, end user support, and internal troubleshooting for IBM applications.Serve as key interface with cross-functional teams regarding application function, troubleshooting, and maintenance.Primary interface between clients and programmers for the US Dealer Sales / eMARS / eMariner applications, communicating complex technical details in an understandable and concise manner. Communicate with clients and programmers dealing with application enhancement and continued support, maintenance, and training issues.Supported the US and later the WW Dealer Sales application that takes dealer reported EDI Data and performed basic edit checking of data as well as supporting user application updates to that data. The EDI data related to Sales, Inventory and Consumer information supplied by various dealers within the IBM PC Co network.Internal IBM Applications created and enhanced that were written on or communicated with z/OS (MVS), OS/2, Windows and AIX systems. Web based (EDI) Dealer reporting application written and supported by eMariner sub-team.Documented and implemented advanced security procedures for internal audits.Extensively involved in the Lenovo segmentation project, focused on separating PCD data and interfaces from that of IBM. Processed $16+ billion yearly in combined sales reporting into IBM systems.Programming in PL/1, Rexx, ISPF, DB2, SQL, QMF, JCL, C++ and Java.Candidate's Name
Page 5IBM (Contractor with CDI) at various IBM Locations including at Owego & Endicott NY, Burlington VT, and Research Triangle Park, NCIT Specialist / Senior Programmer Analyst II (1989 - 1998)Directed developmental enhancements and maintained support for IBM applications in NY, Burlington VT, and RTP, NC.Served on cross-functional technical and project management teams offering recommendations for developmental enhancements, maintenance functions, and production support for IBM applications.Mentored new team members in the system environment serving as a coach, trainer, and troubleshooter. Focused on shortening the learning curve, providing superior technical service, and built future leadership in the company.Supported EDI processing of orders, inventory and related content between IBM manufacturing sites.Worked on z/OS (MVS) systems, programming in PL/1, Rexx, DB2 SQL, JCL, CICS, IMS DB, IMS DC, ISPF and COBOL. |
