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Title Customer Service Financial Services
Target Location US-FL-Orange City
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Candidate's Name
PHONE NUMBER AVAILABLE  EMAIL AVAILABLEFINANCIAL SERVICES PROFESSIONALHighly motivated, Financial Services professional with a broad range of investment and funds experience seeks to bring talent and vision to a respected organization that values hard work, dedication, and results. Expertise in mutual funds and account management, facilitating complex account transactions, creating, and analyzing financial reports, and forging relationships with clients. Demonstrated management and leadership skills that enhance productivity and drive sustained business performance.KEY STRENGTHSForecasting  Financial Statement Interpretation  Customer Service  Account Management  Problem Solving Client Education  Client Relationship Building  Training & Coaching  Financial Services  Purchasing KEY ACHIEVEMENTS: Managed funds with net assets valued at $11B comprised of six share classes. Oversaw fifty funds belonging to eight different clients, acting as Subject Matter Expert and Supervisor in both producing daily Navs and Audit functions. Onboarded and set-up seven new funds for three different clients; setting up securities, working with client to test funds and clearing up any potential hurdles prior to live date. Reengineered Nightly process for nightly fund deliverables that resulted in a one-hour time savings for all fund accountants nightly and consequently a one hundred twenty- hour monthly cost savings for the company. Wrote a Standard Operating Procedure for an entire fund for the India team that migrated from our On-shore team. This process consisted of phone conversations, emails, online chats, and many revisions of the entire process. This project lasted for three months. Served as Accounting team Manager when our manager left and took a job at another company. I served in this role for three months without any formal training or notice from my Superiors and had zero incidents or errors. Attained Series 7&63 Licenses as a Registered Representative at Charles Schwab Possessed a Secret level Clearance while a member of the United States Navy. PROFESSIONALEXPERIENCECity of Sanford, FloridaSenior AccountantDEC/2022-PRESENTUnder general supervision, performed professional accounting work. This job performs professional accounting work in the recording, reporting, and monitoring of the financial transactions of the City. Work includes reviewing fiscal records, preparing financial reports, analyses and projections and recommending modifications and improvements to the City accounting system. Trains, develops and oversees subordinate accountant staff.Performs routine to moderately complex accounting work according to generally accepted accounting principles, established procedures, departmental guidelines, and regulatory requirements applicable to workMonitors and reviews departmental financial and account records and transaction activities for updating purposes.Participates in the year-end closing processes and procedures for the assigned areas accounting records and in preparation for the City wide audit.Reconciles assigned funds/grants/account groups and/or bank statements; prepares monthly and annual financial statements for selected funds and/or account groups of assigned departments/agencies.Citco,Manager, Private EquityJULY/2022-DEC/2022Worked as a Manger in a team specializing in providing service to an alternative asset and account service team. Worked with various internal and external teams to help provide outstanding customer service to clients for complex fund structures, Reviewed and prepared quarterly financial statements.Reviewed private equity funds clients partnership agreements, PPMs and other materials.Reviewed capital activity that pertains to the funds including capital calls, distributions, rebalances and transfers.Managed and monitored the timing and quality of client deliverables.Maintained and controlled the general ledgers and various sub-ledgersReviewed and prepared limited partner and General partner allocations State Street BankFund Accounting and Administration OfficeJAN/2022-JULY/2022Broad range of responsibilities including reviewing quarterly and annual financial work paper packages including portfolio schedules, accruals and PCAP allocations. Review quarterly and annual financial statements and footnotes. Manage client relationships with both client personnel and fund investors.Review monthly bank reconciliations and post journal entriesReview quarterly management fee calculationsSupervisor and mentor staff at the associate levelMaintain working relationships with all client contacts, including investment professionals, investors, auditors, lawyers and banking personnelReview and/or prepare waterfall and capital account allocations KPMGService Delivery Analyst IVFEB/2021-JAN/2022Setup and administration of projects including coordinating schedules, preparing document request lists, communicating with relevant stakeholders and reviewing documents and reports for correctness and formatting.Effectively review data across multiple systems and accurately transfer and maintain personal compliance of operational and regulatory risk.Undertake Quality control of junior analysts tominimize case errors and strengthen overallperformance, provide feedback on QC results toanalysts and Team Leaders and monitor ongoingquality results.Assist Team leaders in the construction and execution of quality related, informal and formal development plans and conduct ad hoc and pre planned coachingsupport to embed development.MODIS-THE BANK OF NEW YORK MELLON,Analytics Analyst IIIJUNE/2020-OCT/2020Working closely as a contractor with a newly established private equity fund team, I processed daily transactions, Capital Calls, acted as oversight on a group of Special Purpose Vehicles and worked to process daily, monthly, and quarterly deliverables.Reviewed partnership agreements to prepare waterfall calculationsProcessed Doomsday Waterfall CalculationsCalculated management fees and booked expense accrualsPrepared and reviewed investment activity, Capital Calls, and other fund activity and ensure that they are accurately reflected in the Trial Balance/General LedgerPrepared and reviewed consolidation of entities for financial reportingAbility to work in a structured pattern, setting priorities and meeting deadlinesWorked with Investran, Geneva, Excel, and SQLTHE BANK OF NEW YORK MELLONJAN/2012  JUNE/2019SUPERVISOR/LEAD ANALYST FUND ACCOUNTINGAccountable for managing a team of four Fund Accountants and ensuring maintenance of accounting records for specific mutual funds, separate accounts, commingled trust, and/or limited partnership entities to comply with department policies, procedures, and best practices.Confirmed department and Fund Accountants fulfilled client deliverables.Reviewed Fund Accountants work to verify it was completed as scheduled and processed accordingly.Processed and analyzed ad- hoc audit reports to comply with industry standards.Monitored funds for adverse or unusual price or income fluctuations that could affect client financially.Supervised cash and asset reconciliation, income and expense processing, research and clearing, daily NAV generation processes, and periodic ad- hoc reporting.Confirmed Fund Accountants cleared exceptions and identified and communicated issues affecting account record accuracy.Interfaced with clients to address inquiries and escalated or resolved any emergent issues.Collaborated with Manager of Fund Accounting to resolve complex accounts issues including those involving derivative securities.Responsible for hiring, setting objectives, performance management, coaching, development, and training.SENIOR MUTUAL FUND ACCOUNTANTOCT/2001-JAN/2012Spearheaded team of mutual fund accountants to reconcile cash, process daily transactions, update expense accruals, and price mutual funds for accurate and timely net asset value. Prepared daily, monthly, and quarterly reports for shareholders.Analyzed financial documents to forecast cash balances for exchange traded funds. Created financial reporting statements for clients daily.Processed complex derivative transactions including futures, options, swaps, and swaptions as member of hedge fund group.Managed month end closing cycle and performed variance analysis of accounts.Managed and ensured accuracy of revenue, receivable and expense accrual accounts.Reconciled and invoiced US and international subsidiaries.Prepared account schedules for outside auditors.Prepared financial analytics using Pivot tables, VLOOKUPs, Charts.Knowledge of FASB requirements, Generally Accepted Accounting Principles and accounting standard methodologies.Experience in the preparation of general ledger postings and account reconciliations. CHARLES SCHWAB & COMPANY, INC., ORLANDO, FL FEB/2000 MAY/ 2001 REGISTERED REPRESENTATIVE I & BROKERQuickly resolved issues and helped clients to complete account transactions including equity trading.Provided client education on stock market, trading procedures, and order types.Educated existing and new clients on features and benefits of company, products, and their benefitBuilt client rapport by identifying needs and requests.Coached personnel and maintained team awareness of current market trends.Answered customer tax inquiries as member of Virtual Tax Team. UNITED STATES NAVY,), KEY WEST, FL//NORFOLK, VA, SEPT/ 1992 JAN/ 2000 AVIATION STOREKEEPER (E-5)Procured Parts and supplies for an aviation squadron as well as clothing and supplies for personnel.Managed Personnel and handled extensive financial and personnel management paperwork.Ensured timely delivery of more than 1500 items of material to customers on all Naval Air Stations Key West annexes with zero incidents of loss or damage.Qualified to operate all supply material handling equipment within one week as Material Driver.Processed more than 350 tires for shipment as well as 120 other miscellaneous components to be repaired and returned to the shelf as working components to be issued out to customers.EDUCATIONSAINT LEO UNIVERSITY, ST. LEO, FLBachelor of Science in Business AdministrationUnited States Naval Veteran

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