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Customer Service Set Up Resume Cotton, M...
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Title Customer Service Set Up
Target Location US-MN-Cotton
Email Available with paid plan
Phone Available with paid plan
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McRae-Poskie 1Candidate's Name
Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLECAREER OBJECTIVETo secure a responsible career opportunity to fully utilize my interpersonal skills and engage with the greater community, while also contributing to the success of the company and/or program.HIGHLIGHTS OF QUALIFICATIONS*Associates of Arts: Developmental Services Worker*Well-versed in customer service, patient care, and interpersonal communication. EMPLOYMENT HISTORYMSOCS/CBS State of Minnesota  Virginia, MN August 2000  Present Human Services Technician Providing job coaching for individuals in a vocational and community setting. Encouraging community integration and development among individuals. Working with individuals in their group home setting. Assisting with daily activities of living (i.e. transferring, walking, toileting, meal preparation, eating, shopping). Administering daily medications and treatments. Documenting, charting, and monitoring daily changes for every individual. Filing paperwork as needed for doctors appointments, hospital stays, and any other healthcare related visits.USPS Cotton Post Office  Cotton, MN September 1999  January 2001 Post-Master Relief Assumed the role and responsibilities of the head post-master when they were gone. Performed customer service duties such as answering phones calls, mailing packages/letters, selling stamps, setting up P.O. boxes, and addressing other customers questions or concerns. Sorted and prepared the mail for the P.O. boxes and mail carriers to go out in the morning and at the end of the day. Assisted with accounting duties by counting till money each shift, keeping track of inventory, and completing ledgers.McRae-Poskie 2 Cleaned the office and lobby area of the post office. St. Louis County School District  Cotton, MN September 1999  May 2000 Early Childhood/Family Assistant Worked alongside the teacher to set up the classroom and prep for daily learning activities. Interacted with students during activities such as reading, writing, exercising, dancing, singing, coloring, etc. Assisted students with snack time and toileting duties throughout the day. Created photocopied packets of activities for parents information and at-home learning. Cleaned the classroom and disinfected all areas at the end of each class. ASSOCIATIONS AND COMMUNITY SERVICEIron Range Meals on a Mission  Chisholm, MN March 2021- June 2021 Community Volunteer Cooked and delivered meals to an elderly community member. Helped with household chores and laundry during visits. Special Olympics Volunteer  Cloquet, MN May 2017  May 2019 Track & Field Volunteer Assisted with the annual regional track and field meet. Organized and ran individual track races/field events. Aided with the pre-meet set up and the clean-up process. Old School Lives  Cotton, MN September 2015  August 2016 Community Volunteer Helped direct/run the concession stands at high school basketball games and other community events. Organized and set up events at the annual Cotton Days festival. EDUCATIONConfederation College Thunder Bay  Ontario, Canada September 1985  May 1987 Associate of Arts: Developmental Services Worker Maintained a 3.6/4.00 GPA. Achieved Deans List honors.Beaver Brae Secondary School, Kenora  Ontario, Canada June 1985 Received high school diploma.McRae-Poskie 3SPECIALIZED TRAININGCompletion of Ease Training November 2020 Certification through the state of Minnesota.CPR/AED/First Aid Certificate February 2019 Certification through the American Heart Association. Recertification to occur this upcoming year.Completion of Person-Centered Training September 2005 Certification through the state of Minnesota.

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