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Title Customer Service Call Center
Target Location US-AL-Montgomery
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Candidate's Name
Columbus, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE#readytoworkWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceEvent Planner/CoordinatorCreations by Rena - Montgomery, ALFebruary 2011 to March 2020.responsible for consulting, contacting, scheduling, planning an coordinating events. Company contracted events include Wedding's, Anniversary's, Birthday's, conferences photo shoots, etc. Customer ServiceASK TelemarketingJune 2007 to May 2018Renewing subscriptions for NRA. ALSO OTHER ORGANIZATIONS THAT WHERE APART OF THEIR SPONSORSHIP.Kitchen Specialist/ bakerFaulkner University - Montgomery, ALOctober 1996 to September 2009Catering, grill cook, / baker/ cookEducationAssociate in Associate Arts Business ManagementVirginia College-Montgomery - Montgomery, ALApril 2012 to November 2014Associate in Associate Arts business managementMontgomery, ALApril 2011 to October 2012Skills Excel/ word Cold Calling Negotiation Catering Fundraising Events Management Telemarketing Event Planning Marketing Personal Assistant Experience Office Management Excel (5 years) Public Relations Personal Assistant Experience Warehouse Experience Basic Math Cash Handling Customer Service (10+ years) Business Management Presentation Skills Business Management Logistics Presentation Skills Sales Experience Outbound Sales Microsoft OfficeAwardsDeans ListOctober 20121. 0 GPA. #3 IN my classPledged Phi Beta LambdaAssessmentsCall Center Customer Service  FamiliarMay 2020Applying customer service skills in a call center setting. Full results: https://share.indeedassessments.com/share_to_profile/ da820a785a96d85d5e05f8bce2bbd820eed53dc074545cb7Customer Focus & Orientation  Highly ProficientMay 2020Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ share_to_profile/0ee02e3fa6461cd0b811ec3126979486eed53dc074545cb7 Customer Focus & Orientation  ProficientMay 2020Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ attempts/561406b334951010dabc979601d83b5deed53dc074545cb7 Customer Service  FamiliarMay 2020Identifying and resolving common customer issues.Full results: https://share.indeedassessments.com/ attempts/7864d9ee020fc26b8f2bf9a9f6170640eed53dc074545cb7 Sales: Influence & Negotiation  Highly Proficient May 2020Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.Full results: https://share.indeedassessments.com/ share_to_profile/6d6efc089c205aae8d9cca4e20b339d2eed53dc074545cb7 Scheduling  FamiliarMay 2020Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: https://share.indeedassessments.com/ share_to_profile/5252a32d41bac6e786d85591258006c9eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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