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PHONE NUMBER AVAILABLEEMAIL AVAILABLEProgram Manager & Administrative ProfessionalAccomplished professional with an extensive background in leadership training, as well as a track record of success in program development, educational counseling, social work, project planning oversight and procedural management. Outstanding performance in all capacities across many years of service. Superior coach, and leader capable of cultivating key relationships and collaborating with diverse people and entities.KEY SKILLSEducational Facilitation Training & Development Performance Analysis Personnel Management Client Relations Social Work Quality Assurance Project Management Policy Development & ImplementationKilleen Independent School DistrictAssistant Manager 2019- PresentSupervises and coordinates activities of workers engaged in preparing food, serving meals, and kitchen and dining room/food court areas. Provides cleaning schedules for employees to follow.Training monitors and evaluates employee performance and develops individual performance plans. Establishes and provides work schedules/job routines for all employees working in the kitchen.Maintains in accordance with sanitation and safety regulations.Uses financial reports to adjust as necessary to meet financial goals. Maintains acceptable food labor cost goals. Maintains directives for financial accountability.Supervises cashier functions cash handling procedures and cash deposits. Trains and supervises cashiers to ensure reimbursable meals are properly identified and recorded. May serve as cashier when needed.Promotes School Nutrition with marketing techniques. Provides special diets for students that require special nutritional needs due to allergies in accordance with federal program guidelines.PROFESSIONAL EXPERIENCESELF EMPLOYED, Waynesville, MO 2003-2016Childcare Provider Instruct and monitor youth population in the use of learning materials and equipment and utilize relevant social media and technology to support educational instruction.Research and implement lesson instructional and education based best practices to identify clear learning objectives in necessary educational programs for designated students and staff.Prepare students for education-based activities and develop a variety of educational resources for use in identifying and selecting different instructional resources and methods to meet students' varying needs.Utilize technical skillset to organize and formulate lesson planning and classroom instructional information to distribute to target demographic on an internal basis.Facilitate learning based environment requiring great attention to detail, organizational skills, ability to work on many tasks independently, and understanding of various levels of classroom comprehension levels.Waynesville R-VI School District, City, MO 2012-2018Program Coordinator, VolunteerAssist in providing educational services to youth clientele in therapeutic transitions while providing resources for treatment planning, educational programs, and social integration opportunities.Tutor clients individually and in small groups to reinforce and follow up on learning activities involving the preparation of materials and equipment for use in their everyday lives as well as for various other educational based activities.Participate in the management and shaping of client behavior through the use of positive reinforcement strategies and models while documenting client progress toward program plan goals.Develop innovative solutions through strategic partnerships to meet the unique needs of client population through affiliations with educational facilities, as well as to internal vendors and their families living in the community.S & K PRODUCTS, Leesville, LA 2002-2004Client Relations Associate & Supply Chain ProfessionalManaged daily responsibilities in key merchandising initiatives involving effective strategic planning and communication with senior management and personnel to build strong cross-functional teams.Demonstrated good customer service skills in providing high quality environment for customers and other team members with a quick and accurate service while showing sensitivity to their individual needs.Responsible for quality control in procedural orders and ensuring all necessary logistics, supplies, and client relationship tools were being utilized to their highest standards.Gathered and consolidated material handling reports for management while using pertinent data to utilize action plans.Used a broad range of quality assurance tools in the operation of client relations and operational responsibilities, which involved executing day to day operations to best serve procedural needs of the company.Spearheaded, coordinated, and executed vendor and supply chain assignments while executing contracts and confidential resources for usage optimization ensuring government regulatory compliance.Managed inventory and company supplies and other items; maintained and demonstrated proficiency in the use and care of all necessary operational duties and responsibilities.EDUCATION & TRAININGHigh School Diploma, General Studies, Pickering High School, 2003 |
