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OBJECTIVE:Solutions-driven Business Analyst with 2 + years experience leading cross-functional teams in development, documentation and delivery of process innovations driving the attainment of business goals. Seek opportunities to transform company practices into fresh, cost-effective solutions leading to more efficient operations.TECHNICAL SKILLSTools:SQL, Jira, Confluence, SDLC, Visio, Microsoft TeamSkills:Business Process Modeling Notation (BPMN)Agile Methodology business analysis. CRMProficiency in using Microsoft applications including Word, PowerPoint, Excel and SharePointAble to work under pressure with excellent problem solving and interpersonal skillsHighly functional within a team environmentAbility to work independently with a strong drive for resultsWORK EXPERIENCEBusiness and Financial Operations Specialist -Deloitte June 2022- June 2023Create documentation for system configuration and workflows including requirements, user stories, and user guides with using Agile methodologyUtilized JIRA for project workflowsFollow and enforce change management process for all environment changesProvide support as needed during the implementation of new system and facilitiesCommunicate with the team to understand issues and develop solutions with technical and non-technical subjectsAbility to translate technical system components into operational impactsAnalyze requirements from the customersAttend trainings and daily meetingsBusiness Analyst - Peapod January 2021 - June 2022Identifying, analyzing, and recommending new business development opportunities, strategic growth opportunities and business cases to support recommendations.Tackling strategic product, pricing, or distribution problems.Lead efforts associated with budgeting, reporting, and other business management activities. Working with a global development team.Ability to manage customers, purchase orders, vendors, company websites, inventory, and various other tasks.Participate in workgroups, providing analytics data and insights to inform in activitiesEngaged closely with partners to develop and expand reporting capabilitiesCreated test scriptsGained experience in gathering and documenting complex requirements.Education:MA in International Relations and Political Science, Northeastern University, 2020BS in Business and Management, University of Anadolu, Turkey, 2015B.A. in Administration and Risk Management, University of Marmara, Turkey, 2011 |