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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEugene, OR Street Address
Summary 25+ Years working in the customer service industry understanding the importance of meeting the customers needs quickly and efficiently 12+ Years data entry, filing with a computer program organizing hard copies, corresponding with customers and fellow co-workers to follow up and secure orders accurately. Inventory management, cycle counts reports, equipment transactions, secure payments. 10+ years experience with customer service to individuals from diverse backgrounds and cultures Prioritize tasks, meet deadlines while maintaining accuracy and attention to detail while focusing on the customer experience Safety committee board member Work independently as well as in a group setting De-escalate challenging customer concerns and search for effective resolution Organize tasks, projects and workloads accurately and efficiently in a timely manner Work experienceExecutive Assistant to CEOCarry it ForwardApril 2021 to May 2022 Logistics executive assistant Assistant to shelters senior social worker Communicate with outside organizations for assistance with housing, camping, food and clothing donations for distribution during extreme weather conditions. Securely update records for residence Create, organize and implement document, forms and spreadsheets for organization. Providing administrative duties, writing, editing e-mails, drafting memos for communications on the executives behalf Maintaining sensitive, comprehensive and accurate records Performing accounting duties Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary Answering phone calls in a polite and professional manner Welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department Managing CEO's calendar for appointments to prioritizing the most sensitive mattersInventory SpecialistComcast Xfinity StoreFebruary 2020 to November 2020 Inventory management, establish/ meet inventory targets. Install/manage device display tables. Greeter, schedule appointments, customer service Supply Chain AssociateComcastMay 2016 to February 2020 Inventory management, establish/ meet inventory targets. In charge of shipping and receiving, freight distribution and data entry. Manage returns and damaged product that include tracking lost items and filling the proper paperwork Effectively manage cross-functional relationships within the organization and contractors. Forecast equipment needs for technicians to ensure they have the correct amount of equipment available. Manage collateral materials, and responsible for transporting equipment to and from Xfinity Store Conducted multiple reporting to upload to shared drives with updates, inventory and progress status. Work as a team to complete tasks, overachieve goals while maintaining a safe, respectful and enjoyable work environment. Maintain correspondence with our corporate office to problem solve and find resolution for issues to ensure customer satisfaction. Maintained efficient clerical systemsBlock ReceptionistH & R BlockJanuary 2012 to December 2019Second job - Seasonal work Received payments and record receipts for services Correspondence with clients via email, phone and in person to research and answer questions Answering phone calls in a polite and professional manner Schedule appointments and maintain and update appointment calendars with client information for multiple locations. Transmit and received highly confidential information File and maintain records for multiple locations Customer Service RepFred MeyerSeptember 1989 to April 2016 Responsible for maintaining store inventory for three departments sports, toy and automotive. Maintain accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases. Handle cash register needs that involve handling cash, cash deposits and closing registers. Provide outstanding customer service, receiving positive customer service feedback Operate and answer telephone with multiple lines to resolve customer inquiries Responsible for shipping & receiving Please ask for more detailsDHS Elderly and Disabled CaregiverDepartment of Human ServicesJanuary 1990 to December 2015Second or third part-time jobs Distribute and record clients medications Assist with clients hygiene and dressing Prepare meals and assist with feeding if needed Compassionate and comforting companionVault TellerLiberty BankFebruary 2000 to September 2007 Please ask for detailsEducation High school diplomaSkills Quickly and comfortably learns new programs Microsoft Office 360, Mintek, Oracle, Access, Google -All office programs, EIS Skype for Business, CSG Personal Assistant Experience Office Management CaregivingCertifications First Aid Certification |
