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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE > EMAIL AVAILABLEQualificationsSelf-starter with the ability to handle multiple tasks.Operations management and supervisory experience with proven ability to adapt to situations with resourceful outcomes.Maintained low operating costs and Exceptional organizational skills.Talented leader with strong skills in coordinating, instructing and directing.Computer skills: Microsoft word, Excel and outlook.Professional ExperienceJPMC Team Lead 06/13/22 04/19/23Responsible for overseeing Teams and motivating them to complete their job duties effectively. Training, coaching and providing new employees with daily objectives, Communicate clear instructions .as well as communicating with upper management to determine the best methods for meeting business goals. Determine the completion timeline and monitor progress to keep the project on track and on schedule.Addecco/Chase Remittance Processor 11/09/20 06/13/23Daily operations of Extraction Remittance Processor, data entry of in-coming mail, coaching/QC extractors daily work to ensure transactions are being completed appropriately and pertinent information is secure.OEMC Traffic Management Authority 5/04/20 8/7/20The OEMCs Traffic Management Authority (TMA), provides traffic management and performs traffic control functions throughout the City. TMA is committed to ensuring the safe and effective movement of traffic throughout Chicago during special events, unplanned incidents as well as normal operations in high traffic areas ie: Central Business District, OHare and Midway Airport..Diverse Facility Solutions (DFS) Director of Customer Service 2/11/ 19 5/13/19Senior Operations Manager 9/01/18 2/11/19To deliver long term value to customers by continuing to drive innovative solutions through teamwork and creative problem solving, working with CPS on the South East side and West Side of Chicago coaching, training custodians in classroom cleanliness, safety techniques, floor care also chemical usage. Daily rounds with Principal/Assistant Principal, Operations Managers and custodians.LACOSTA Operations Manager 2/18 8/19Maintain Safety Training, proper use of chemicals, assist with payroll via Ehub, data entry via Salesforce ie: account forms, inventory/order supplies and uniforms, onboarding all new hires, progressive discipline and terminations, provide schedule of periodic cleaning, create/change Time & Task, train appropriate staff in floor care/equipment, weekly team calls ie: NOP, Budget, Staffing. Rounding with customer and staff to ensure cleanliness of the facility. Daily removal of trash/recycle, ensure all are informed of emergency route, schedule days on/off as well as vacation.inspect the Facility on a regular basis, investigate all tenant complaints, report all items needing repair or maintenance.Amazon (Integrity Staffing Picker 11/17 1/18On boarding of managers, hands on training with subordinates, manage daily picking/stowing areas also moving debris from loading dock. Coordinating, instructing, directing and motivating staff.AramarkAdvocate Christ Hospital Custodial Manager 2/15 12/22/16On boarding managers, manage NICU, mother/baby and post-partum units as well as train, coach and manage up associates on the morning shift. Maintain annual reviews, quarterly compliances, following the Aramark standards and processes also Advocates policies/procedures. Daily patient/customer rounds and to assist with payroll. Transitioned and trained new hires to newly opened East Tower mother/baby, operating room, high risk, post-partum, triage, NICU and recovery areas. Focus on Throughput to exceed Press Ganey/HCAPPs and Top Box scores.AramarkUCM (DCAM / Comer) Assistant Manager 2/11 2/15Manage employees on 2nd shift as well as assist with FMLA and payroll. Conduct yearly and mid-year performance reviews, training on terminal cleaning exam rooms and the chemicals that are used daily, floor care and cart set-up, communicate pertinent information during a.m. Huddles, ensure employees are in compliance with all requirements, rounding with customers/employees and management bed tracking as well. Respond to request via pager and to distribute as needed.Comer Childrens Hospital - distribute and inspect all discharge, terminal and clean rooms as well as interview patient and their families regarding cleanliness of the rooms upon admittance and to enter date into ISIS Pro per Aramark, also to ensure the above as well and any other duties as assigned.ABM (DFS)University of Chicago (UCM) Supervisor 11/09 2/11Supervise janitors on 2nd shift under the contract company of ABM at the UCM campus.Responsible for 22 employees and 24 sites. Duties are to assist with payroll, annual reviews, attendance and to promote sanitary with go green chemicals, hiring/training of new employees to campus/DFS policy and procedures.ABMNorthwestern Memorial Hospital Supervisor 08/08 11/09Supervise janitors on 2nd shift for Property Operations within the surrounding hospital area to ensure standards of cleanliness, sanitation and policy/procedures are met for ABM and the hospital, also to supervise floor care throughout the hospital, payroll, attendance and annual reviews, distribute supplies and email shift report to managers of the hospital. When paged by house pager to facilitate requests to janitors.Crothall Healthcare Inc. 1999 2005Northwestern Memorial Hospital Manager 04/02- 07/05Environmental Service DepartmentSupervise environmental services employees on 1st and 2nd shift to ensure standards of cleanliness and sanitation for the hospital were met also initiated and organized team to facilitate cleaning of cancer patient rooms. Maintained time cards, FMLA, attendance control also annual performance review as well as disciplinary action and to distribute discharges per bed tracking system. Coach and council employees to ensure levels of performance, policies and procedures were met. Conduct routine quality assurance inspections. Daily inspection of Patient Quality, Customer Survey and multi-disciplinary rounds with security, directors of out-patient/in-patient areas, hospital administrative and hospital liaison.EDUCATION AND SPECIAL TRAININGSODEXO Magic CPS SCJohnson Floor Care 2019Diverse Facility Solutions Sexual Harassment CPS 2018Spartan Chemical Company Chemical Usage 2018 |
