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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
Emails: EMAIL AVAILABLECell: PHONE NUMBER AVAILABLEObjective:Seeking a Clerical or an Administrative Position with an organization, hospital or government agency where I can utilize my exceptional office management experience and background in record keeping, logging information, preparing mails, entering data, and other related administrative tasks, whilst assisting in orchestrating a smooth flow of the operations in conjunction with revolutionizing the growth of the organization and /or Government agency by constantly updating my skills with different methods of improvement on the knowledge and skillset to continuously and consistently make the position a success. Personal Outline: excellent communication skills competent strong team player attention to detail computer literate Efficiently organize own time Strong telephone and listening skills Immense ability to maintain good rapport with clients Possesses excellent interpersonal skillsExperience:National Water Commission October 2006 February 28, 2017 7 Church Street, Ewarton, JamaicaHeart Trainee October 17, 2006 October 16, 2007Extended Trainee period October 17, 2007 April 16, 2008Temporary Clerical Officer on/off April 17, 2008 October 31, 2010Permanent Clerical Officer November 1, 2010 February 28, 2017Acting Customer Care Officer April 28, 2014 -August 31, 2015 (On and Off)Acting Properties Paralegal October 01, 2015-December 31, 2015; August 22, 2016 September 05, 2016October 25, 2016 November 11, 2016Responsibilities include: Cashier Clerk Ensuring that service orders that are raised are updated and closed-out on Customer Suite (CS) Application. Preparing and submitting monthly reports to the Manager. Coordinate diary Prepare procurement for contractors Liaison with managers and support staff within the Commission to ensure proper communication and reporting practices are being applied consistently. Recording customer complaints and making follow up calls until complaints are resolved. Provided excellent, friendly customer service when greeting customers. This included accurately directing customers to the relevant departments based on the nature of their complaints when necessary. Tactfully addressed issues or complaints with demanding or upset customers, while demonstrating a high level of understanding of their diverse needs. Demonstrated discretion, including exercising good judgment to ensure the appropriate release of information to the public. Assist with the supervision of the plumbing crew to ensure that leaks are repaired, installations of new supplies are completed and valves are installed e.tc. in a timely manner in keeping with customers request as well as instructions issued by the Commission. Reviewed Lease Agreements Prepared Lease Proposals Draft Rent Reviews Draft Notices to Quit Prepared Section 5 Notices Wrote Letters to Lessees, Government Agencies, and other stakeholders. Monitored rental payments of buildings leased by the National Water Commissionwww.Upwork.comOnline Work PlatformFreelance Paralegal March 2012 PresentResponsibilities include: Drafting Legal Memos, Motions, Affidavits, Legal Briefs, Statements of a Case, Petitions, Complaints, Answers to Complaints, Contracts and other defensive pleadings. Conduct research to locate, communicate with, interview, and retain expert witnesses. Analyze and summarize factual information. Review and obtain all relevant documents in client's possession. Research procedural, administrative, and case law. Conduct computer-assisted legal and factual research using legal on-line services such as WESTLAW, LEXIS or Dialog, Heinonline, www.Justia.com, www.Findlaw.com, e.t.c. Proofread briefs for spelling, syntax, consistency, and textual integrity; ensure accuracy of table of contents and table of authorities.Education:Northumbria University (Distance Learning) October 2014- August 2018 2 Ellison Pl,Newcastle upon TyneNE1 8ST, United KingdomBachelor of Laws LLB (Hons)Completed with Second Class Honors - Law DegreePenn Foster College (Online) March 2016 P.O. Box 1900, Scranton, PA 18501 1900 U.S.AParalegal Studies - DiplomaCambridge International University May 2014A Level Law - CertificateHeart Trust NTA:Shop # 1, 32 Brunswick Street, Spanish Town, Jamaica Customer Service (Level I) November 2008 - CertificateST. JAGO HIGH SCHOOL PHONE NUMBER AVAILABLE Monk Street, Spanish Town, JamaicaCaribbean Examinations Council (CXC) passes in: June 2003 English Language - 1English Literature - 2Religious Education - 2Office Procedures - 2Mathematics - 3Social Studies - 3History - 3Award:Customer Service Award for going Beyond the Call of Duty to Resolve Customer Complaints - Certificate from the National Water Commission. REFERENCESAttorney Margaret Carroll PHONE NUMBER AVAILABLECarroll Law Group, P.C.925 West End Avenue, 5CNew York, NY, 10025Mrs. Racquel Fagan PHONE NUMBER AVAILABLENational Water CommissionSenior Customer Relations ManagerSpanish TownMs. Denise Daley PHONE NUMBER AVAILABLEMember of ParliamentEast St. CatherinePeoples National Party |
