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Front Desk Administrative Support Resume...
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Candidate Information
Title Front Desk Administrative Support
Target Location US-IA-Des Moines
Email Available with paid plan
Phone Available with paid plan
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Vi c k i Ki n gFront Desk / Administrative / Executive AssistantSummaryEMAIL AVAILABLE  PHONE NUMBER AVAILABLEResourceful executive/administrative specialist with over 10 years of experience supporting C-level executives, running office operations, and coordinating front desk and administrative processes within the finance, real estate, and healthcare industries.Qu a l i f i c a t i o n s S u m m a r y Proven success in del i v er i n g op er at i on al an d adm i n i s t r at i v e s up p or t t o C - le v e l e x e c ut i v es, encompassing management of calendars, schedules, meetings, special projects, and overall office operations. Superb fro n t d e s k m a n a g e m e n t skills with demonstrated talent for overseeing visitor flow, official lines of communications (email, phone, correspondence), and cross-departmental scheduling. Expertise in running of f i c e m a n a gem en t p r ogr a m s and coordinating teams of professionals to streamline administrative, office lease, procurement, and inventory management procedures. Ca r e e r Ex p e r i e n c eIntegrated Telehealth Partners (ITP), West Des Moines, IA May 2022  June 2023 Admin/Executive CoordinatorResponsible for all aspects of front office administrative responsibilities. Utilizing excellent time management skills and ability to multi- task and prioritize work. Provide general support to President and Senior Director of Operations Organize and schedule appointments Take minutes of Leadership weekly and quarterly meetings Write and distribute email, correspondence memos, letters, faxes, and forms Running errands to the post office or supply store Assist in the preparation of quarterly reports Book Travel arrangements/hotels for employees Submit and reconcile expense reports Handle all reception duties. Pick up mail daily- distribute  scan all invoices to billing company Work with IT on any issues with internet/computer issues Cater food for office  help in coordinating office events Provide and coordinate schedules for company attend daily meetings to go over daily schedules and responsibilities Work with the jails to provide adequate support for appointments scheduled through acuity Work with specific billing software to keep up with the insurance billing Equi fa x, W e s t D e s M o in e s, I A No v 2 0 2 1  Apr 2022 Adm i n / Ex ec ut i v e As s i s t an t - Ju n i o r, H u m a n R e s o u r c e s Provide administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication. Support the Leadership team's needs - catering/planning for office & corporate events serving on Engagement Committee In-charge of all Food Truck schedules for the office. Serve as point of contact for all vendors and administrators Support all internal and external HR related inquiries or requests Maintain schedule and coordinate calendar of activities of the HR Management/Leadership Team Coordinate HR projects, training sessions and seminars  provide assistance in processing the material Process employees requests and provide relevant information Provide administrative support for VP of Operations and the Senior Human Resources Director P a g e 2 2Ne w Y o r k L i f e, W e s t D e s M o i n e s, I A Ma y 2 0 1 9  Ja n u a r y 2 0 2 1 Of f i c e A d m i n i s t r a t o rGreet office visitors and monitor incoming calls and emails to coordinate appointments, respond to inquiries, and provide gatekeeper support for the manager. Schedule meetings and appointments and sent out confirmations to all parties Assist with clerical and office administration tasks, including maintaining and updating records, data entry, and filing Demonstrated adaptability and flexibility by maintaining same level of efficiency while working from home and organizing meetings via ZoomRe g u s, We s t C o n c o r d, M A Ma y 2 0 1 7  Ap r 2 0 1 8 Co m m u n i t y A s s o c i a t e ( Pa r t - Ti m e) Managed the reception area and spearheaded the promotion and sales of available office space to potential clients. Adopted a consultative sales approach to identify client needs and recommend office space and additional services that match expectations. Strengthened client retention and satisfaction through timely elimination of any potential or current concerns and consistent high-quality serviceNe w Y o r k L i f e, Wa l t h a m, M A Aug 2 0 1 5  Aug 2 0 1 7 Adm i n i s t r at iv e A s s is ta n tDelivered concurrent executive, operational, and administrative support to the Sr. Vice President. Oversaw official communication channels, calendars, travel and meeting arrangements. Partnered with sales and accounting to process billing with optimal accuracy and assisted with invoicing and collection procedures Negotiated with vendors to purchase necessary supplies at competitive pricing terms Cultivated productive relationships at all levels of the organization and strengthened partnerships with vendors and key clientsEd u c a t i o nDr a k e U n i v e r s i t yDes Moines, IALesl ey C ol l eg eCambridge, MALi c e n s es & Ce r t i f i c a t i o n sNo t a r y P u b l i c (I o w a a n d M a s s a c h u s e t t s ) Te c h n i c a l Sk i l l sMS O f f i c e S u i t e, Mi c r o s o f t T e a ms, Sa l e s f o r c e, Go o g l e Dr i v e, Go o g l e Docs, Iproc, SAP, Nexonia, Various medical software programsP a g e 3 2

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