Candidate Information Name Available: Register for Free Title Customer Service Operations Manager Target Location US-NJ-Newark Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
CONTACTNewark, NJ PHONE NUMBER AVAILABLE EMAIL AVAILABLEWORK HISTORYCurrentlyFC Associate T1 - Amazon, Edison, New JerseyReceiving, stocking, and packing products and quality checks. 08/2019  03/2020GROUPS TOURS & EVENTS MANAGER, LINK DMC - PUNTA CANA, DOMINICAN REPUBLICEstablished vendor relationships to access timely services in support of events02/2018  04/2019RESORT ADMINISTRATOR, SUNGWING SIGNATURE VACATIONS  PUNTA CANA, DOMINICAN REPUBLICResponsible for scheduling hotel to airport transfers and vice versa, hotel changes, flight delays info seat sales, etc01/2017 - 12/2017OPERATIONS MANAGER, LINK DMC  PUNTA CANA, DOMINICAN REPUBLICResponsible for all clients ground transportation, tours reservations and events outside the hotel.09/2016 - 12/2016IN ROOM DINING MANAGER, EXCELLENCE EL CARMEN - PUNTA CANA, DOMINICAN REPUBLICMonitored client orders, special request, room amenities, staff scheduling, ensured orders were delivered correct and on time 03/2016-08/2016FOOD & BEVERAGE OPERATIONAL ASSISTANT, KARISMA HOTELS & RESORTS  PUNTA CANA, DOMINICAN REPUBLICManaged the opening of all food and beverages outlets, staff scheduling, ensure customer service satisfaction.04/2014-02/2015IN ROOM DINING & MINI BARS MANAGER, SECRETS ST. JAMES MONTEGO BAY  MONTEGO BAY, JAMAICAMonitored client orders, special request, room amenities, staff scheduling, ensured orders were delivered correct and on time PROFESSIONALSUMMARYSKILLSEDUCATIONLANGUAGESCustomer-focused professional with more than 10 years in the hospitality industry. Staff leader and motivator.Skilled at training employees to handle daily planning, scheduling and customer service satisfaction. Fluent in English & Spanish Customer Service Team Leader Good listening skills2001- High School Diploma Liceo Elias Rodriguez - Bonao, DominicanSPANISHENGLISH