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Click here or scroll down to respond to this candidateCandidate's Name
Street Address , US PHONE NUMBER AVAILABLE EMAIL AVAILABLE Work History Lost Prevention Specialist April, 2023 to Present Mar-Max Tj MaX Marshalls Home Goods Distribution Phoenix, AZ Responsibilities: Identifies, recommends, and implements systems to minimize loss of merchandise, money, or company assets. Audits and investigates sources of known losses. Monitors inventory to identify theft or shortages. Investigates suspicious customer and/or employee activity. Conducts periodic testing of alarm and video surveillance systems. Conducts periodic inspections of stores and facilities to ensure surveillance and security equipment is functioning properly. Develops and implements policies and procedures to prevent theft at point of sale or inventory storage areas. Prepares reports on effectiveness of established prevention measures. Researches, suggests, and implements additional security measures. Performs other duties such as working Gate House or control room.etc Head Housekeeper March, 2016 to January, 2019Ramada by Wyndham Tempe/Arizona MillsTempe, AZAssign workers their duties and inspect the assigned area, investigate complaints regarding housekeeping services and equipment/ Obtain prospective checkouts and stayovers to prepare work assignments. Examine building to determine the need for repairs and cleaning issues. Working effectively with the maintenance department on guest room maintenance needs. Quickly resolve guest complaints and concerns, ensuring their stay is enjoyable and they are our priority - securing returns stays when guests are in the area.Conduct monthly inventory count on all linen to reduce waste and theft. Submit daily comprehensive computer reports on room status, discrepancies, resolved issues, and repairs as required. Train, supervise and monitor the quality of work of other housekeepers. Supervises daily shift operations ensures compliance with all housekeeping policies, standards, procedures. Cleaned 100+ locations with consistently high record customer satisfaction exceeded monthly quota. Organized computer-based information and filed paperwork. Marketing Assistant January, 2014 to February, 2016 YellowCab Phoenix, AZConducting market research to determine a target audiences needs, wants, habits, interests and other relevant factors used in creating targeted marketing campaignsResearching previous successful campaigns to understand what worked, what didnt and what can be improved Reviewing the progress and success of a campaign, making adjustments or pitching ideas for new campaigns as necessary Looked for vendors who could provide services like video production and materials to help me meet my marketing goals. Conducted market research and analyzed current trends. Planned and implemented innovative strategies to meet goals and increase long-term profitability. Inbound Customer Service December, 2011 to Jan,2014 Solutions Staffing GlendaleAnalyze customer issues and assist in resolving within the required timeframe Coordinate with customers and ensure appropriate questioning to identify issues Manage all customer inquiries and summarize to present to management Investigated issues by looking for similar problems in the past and recommending the best solution. Answered up to 300+incoming calls in a busy, fast-paced global call center. Met and consistently exceeded revenue quotas by promoting products and services during routine calls. Efficiently resolved customer complaints in order to satisfy them and encourage future transactions. Answered the phone with a friendly greeting to give customers a positive inbound calling experience. Saleswoman June, 2008 to November, 2011Larry H. Miller Chrysler Jeep Avondale, AZDemonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services. Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile. Provides sales management information by completing reports. Had an excellent attendance record and was always on time for work. EducationHigh School 2005La Joya Community High SchoolSkillsAvondale, AZCommunication skillsMultitaskingTraining and development TrustworthinessMicrosoft Excel certified Time managementRelationship/team building HardworkingStrong problem solverMulti-line phone proficiencyChildcare experience Highly organizedStaff motivator Line sanitationStrong communication skills Team LeadershipOrdering cleaning supplies/deep cleaningFlexibleCustomer service-oriented ErrandsHousekeeping/SupivisorSocial media savvyTraining and mentoringProfessional SummaryHousekeeping Supervisor with a wide range of skills who can work with a diverse team. Several years of experience assisting executives in high-stress, high-profile positions. Highly motivated to learn new things and improve my abilities. To utilize and expand with a new well known company to be a asset as well as growing therefore achieving new goals such as higher position into future career. Recognized for motivating management team members to achieve their goals and fostering innovative work environments. Highly organized and detail-oriented self-starter who excels at working independently to complete tasks to the client's satisfaction. Dependable looking for a long-term position in a wonderful team environment, with the ability to keep areas clean, neat, and professional. Exceptional people-skills and public-relations experience for a detail-oriented. Bathrooms and kitchens, as well as living and office spaces, are expertly maintained with meticulous attention to detail. |
