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Title Customer Service Quality Control
Target Location US-FL-Miami
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Candidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEEmployment Candidate's Name
Street Address -Present Hollywood, FLOperation of Generated Income asIndependent ContractorUber DriverAmazon FlexAriseSMS Virtual SolutionsBrightlineEmployment 2006-2009 Panera Bread North Miami Beach, FL.Via CoordinatorManaged the Catering DepartmentPreparing Food generated from Catered SalesWhich included deliveryObjectiveEmploymentTo become an active contributing team member of a growing company, where I may have the opportunity to grow and advance professionally.2005-2006 Winn-Dixie Hallandale Beach, FLDeli AssociateProvide Customer ServiceQuality control of serving fresh meat/cooked productsEmployment2004-2005 Einsteins Brothers Bagels Aventura, FLSandwich MakerProvide customer serviceQuality control of product2003-2004 Ghirardelli Chocolate and Soda Shop Miami Beach, FLChocolateerProvide customer service.Quality control of product.2002-2003 Einsteins Brothers Bagels Hollywood, FLShift ManagerAssisting in Increasing profitability with increased sales and cost controls.Inventory control.Assisting in the hiring and training development of new employees.2001-2002 Starbucks Miami, FLRetail Store ManagerStaff recruitment and retention decreased employee turnover.Development of Assistant Managers.Increased store profitability through: Profit and Loss Statement controls; inventory; costs; marketing; audits; labor; and sales reviews.Award for exceeding a million dollars in sales.1991-2000 Nath Miami Franchise Group Ft. Lauderdale, FLRestaurant General ManagerResponsible for all day-to-day operations of a fast food restaurant.Achieved and exceeded store budgeted sales.Developed and trained crew members, shift leaders, assistant and general managers.Implemented incentive programs for employees.Increased store profitability through: Profit and Loss Statement controls; inventory; costs; marketing; audits; labor budgets; and marketing.Quality control of product.Award for surpassing budgeted sales.Award for controlling costs.Award for a profitable bottom line.Education2002-2005 University of Phoenix OnlineMajoring in Business ManagementProfessionalmembershipsMember of Prepaid Legal ServicesCertificationsAdvanced Guest ServicesFlorida Food Service ManagementBasic Management Training (BMT)Intermediate Management Training (IMT)Supervisory Skills Training Program (STP)AFS

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