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Click here or scroll down to respond to this candidateCandidate's Name
Email: - EMAIL AVAILABLECell: - PHONE NUMBER AVAILABLEAn accomplished Senior QA Manager/QA lead (with 20+ years of experience) and technical leader with a distinguished career in software engineering and a history of managerial excellence. Managed both the off-shore and on-shore QA teams extensively. Demonstrated record includes successfully employing all aspects of business intelligence solutions, web, software, and mobile development in addition to improving and developing processes, optimizing internal tools, and collaborating with business unit leaders to shape technology solutions based on defined needs. Niche business intelligence focuses include healthcare, financial services, marketing, and manufacturing. Thrive in highly collaborative environments and excel at partnering across departments and with key stakeholders, executive leaders, and teams. Define and drive technology strategies and respond immediately to new opportunities or concerns while ensuring state-of-the-art methodologies and employing necessary upgrades to meet business objectives. Research and Integrate new tools, technologies, and processes into the organization to enhance the quality function and capabilities. A natural communicator and influential leader with strong interpersonal skills and the ability to motivate and develop strong partnerships throughout an organization. Proven ability to quickly grasp and apply new technologies and best practices.SKILLSTranslates high-level business requirements into functional specifications for development or application evaluation and develops process designs to support business solutions and clarify business requirements, using RUP, UML, Waterfall, Agile, and Method 1 methodology.Managed Off-shore /On-shore team extensively.10+ years of Agile software development process.Participates in transitioning the requirements and ensures a clear and complete understanding of the requirements.Responsible for annual budget development and financial management for the functional areasExperience leading project efforts, adhering to timelines, features, and budgetsServes as a critical resource and liaison between Subject Matter Experts (SMEs) and technologists throughout the project lifecycle.Managed, mentored, and lead the global QA team including resources in the US, South East Asia Including (India, Manila Singapore, and Cambodia) & EuropeProvides mentoring on the creation, usage, and management of use cases.Involved in project planning, risk management, cost estimation, and vendor selection.Works extensively with offshore teams establishing frequent project milestones and code reviews with the offshore development team; conducts daily meetings with offshore leads and project manager.Experience in developing test cases using use cases and iterative methodologies.Works closely with the clients to define the business requirements and functionality needed.Quality Assurance: Writes UAT test strategy, test plans, and QA project plans; conducts and controls testing scenarios and predictive outcomes and evaluates requirements during planning and testing processes and executed test cases. Manages QA teams ranging from 2 to 20 QA software testers handling all testing activities on the project. Designs and executes integrated (business, functional and technical) test planning. Creates use cases, and test cases. Conducts functionality testing, interface testing, system testing, and regression testing during the various phases of the development. Works in both manual and automated test environments.Tools: VersionOne, Jira, TSF, HP-ALM, Rational CLM, Rally, ScrumDesk, TFS, UML, Test Track Pro, Balsamiq Mockups, SnagIt, MS OneNote, MS Project, MS Excel, MS Word, Crystal Reports, Visio, EDI, VSS, RCS, CVS, Visual Intercept, VMWeb Technologies: ASP, JSP, CGI, HTML, IIS, SharePoint, Tomcat, ThingWorx, Selenium 4.0, QTP and TOSCADatabases: SQL Server, Oracle, MS Access, Poet, Sybase, InformixPROFESSIONAL EXPERIENCEXcel Energy, Minneapolis, MN (WAM Design & LoadSeer Utility) 06/2020 to PresentQA Manager/Lead- (consultant)Collaborate on the development of a new WAM Design Tool Data Migration Utility project.Work collaboratively with the product owner to refine the product backlog.Work continuously to bring the key performance indicators to accomplish Utility sprint goalsInnovative techniques for estimation and prioritizing Utility user storiesQA lead and project resources. Created test cases and reviewed them with business project stakeholders.JIRA/Xray for both writing the requirements and test casesDefining and documenting testing standards, test plans, analyses, and results, driving critical feedback to leadership as needed to support organizational success.Highly work in a cross-functional team with product owners, designers, and engineers to co-develop and verify digital products.Executing test cases assignedTested manual test scripts.Collaborated with the business and systems analysts to create a test scenario and the approvalWrote UAT Test scenarios and test scripts.Reviewed Test scenarios and test scripts with stakeholders for approval to move them into production.Managed verification of software and specification defects in the Change Management System.Involved in gap analysis with stakeholders.Involved in the deployment process.API Testing using PostmanImplemented and executed GUI, functional, integration, system, load, performance, usability, installation, upgrade, and end-to-end and regression tests.Abbott, Minneapolis, MN 06/2019 to 04/2020QA Manager-UAT (consultant)Handled defect triage meetings for both offshore /onshore teams.Involved in Defect Triage Meetings.Highly involved in QA organization, policy, and process.Testing using Azure cloud, hybrid cloudInvolved in writing Test Strategy, Test Plan and Test Audit.Writing test case using HP- Test Director on the requirementsExecuting test casesProvided inputs to QA lead to creating detailed estimates for assigned projectsLed both onshore and offshore teams to develop and maintain an EPIQ web platform aimed at the Compliance Open market.Responsible for facilitating agile ceremonies (daily stand-up, sprint planning, sprint retrospective, and demos)Responsible for Releases, presenting weekly status updates to stakeholders along with helping to remove obstacles. Participate in the products monthly financial forecasting.Tools: Azure DevOps VSTS, MS Teams, and Clarity.Ecolab, St. Paul, MN 05/2018 to 05/2019QA Manager (consultant)Scrum Master-QA manager for the G360 Project, Contributed to the comprehensive solutions to support customers businesses in the foodservice, food processing, hospitality, healthcare, industrial, and oil and gas markets in more than 170 countries around the worldManaged both the Offshore and the Onshore QA TeamManaged offshore team/Scrum meetings.Hands on experience with Microsoft Azure Cloud services, Storage Accounts and Virtual NetworksHighly involved in hiring both onshore and offshore resources.Writing test case using TFS for both writing the requirements and test casesExecuting test cases assignedReviewed detailed testing deliverables frequently to ensure quality of work.Involved in requirements grooming session with business.Involved in Defect Triage meetings.Highly involved in QA organization, policy and process.Involved in writing Test Strategy, Test Plan and Test Audit.API Testing using PostmanInvolved in requirement gathering and User Stories.Tools: Azure DevOps VSTS, TFS, MS Teams, MS-SQL.US Bank, Minneapolis, MN 08/2017 to 04/2018QA Manager UAT (consultant)Scrum Master leading both onshore and offshore teams to develop and maintain KYC applicationResponsible for facilitating agile ceremonies (daily stand up, sprint planning, sprint retrospective, and demos)Responsible for Releases, present weekly status updates to stakeholders along with helping to remove obstacles. Participate in the products monthly financial forecasting.Handled defect triage meeting for both offshore /onshore team.Coordinated both the ETM and BLA testing both onshore /offshore team and the business unit.Highly involved in regression and load testing.Hands on experience with Microsoft Azure Cloud services, Storage Accounts and Virtual NetworksWorked on RTM (Audit Traceability Matrix) at an enterprise level.Involved in Test Plan and Test Strategy.Experience leading project efforts, adhering to timelines, features, and budgets.Writing test case using HP Test Director & later used JIRA for test casesExecuting test cases assignedHands on experience with Microsoft Azure Cloud services, Storage Accounts and Virtual NetworksHighly participated in Post-Project review. Ensured regression test suites were updated.Provided inputs to QA lead to create detailed estimates for assigned projects.Tools: HP-ALM, MS Offices, Selenium4.0, Microsoft Azure MYSQL, Skype, Sharepoint, Snagit, OneNoteSolera, Minneapolis, MN 07/2011 to 07/2017QA Manager (consultant)Collaborate on the development of a new eCommerce Application HUB to support online reusable auto parts Processing, data collection, and external processes. Elicit requirements for an expandable solution to address all lines of business.Work collaboratively with product owner to refine the product backlog.Work continuously to bring the key performance indicators in order to accomplish sprint goalsInnovative techniques for estimation and prioritizing user storiesManaged a group of 5 developers, 10 QA testers and 2 QA/Test Leads on major projects.QA lead and project resources. Created test cases and reviewed with QA lead and project stakeholders.Managed offshore team/Scrum meetings.Writing test case using TFS for both writing the requirements and test casesExecuting test cases assignedTested both manual and automated test scripts for all devices including Mobile.Led the automation team from Defect management standpoint of view.Delegated work on daily basis, reviewed task progress.Owned weekly status meetings.Automation using Selenium and Coded UI.Involved in hiring process.Collaborated with the business and systems analysts to create test scenario and the approvalWrote UAT Test scenarios and test scripts.Reviewed Test scenarios and test scripts with stakeholders for approval to move them into production.Managed verification of software and specification defects in the Change Management System.Involved in gap analysis with stakeholders.Highly participated in Post-Project review. Ensured regression test suites were updated.Conducted QA audits and provided input for process improvements.Involved in deployment process.Implemented and executed GUI, functional, integration, system, load, performance, usability, installation, upgrade, and end-to-end and regression tests.Handled offshore team in India.Coordinated reviews with senior program leadership and organization leadership.Tools: HP-ALM, JIRA, MS Offices, Selenium4.0, Microsoft Azure MYSQL, Skype, Sharepoint, Snagit, OneNoteBCA, St. Paul, MN 02/2011 to 06/2011QA Lead-Manager (Consultant)This position reported to the Biometric & Data Services of Excellences Assistant Director.Wrote test strategy, test plans, test procedures, test matrix and test cases.Conducted functionality testing, interface testing, system testing, and regression testing during the various phases of the development.Writing test case using IBM Rational tools for both writing the requirements and test casesExecuting test cases assignedReviewed test scenarios and test scripts with stakeholders for approval to move them into production.Managed verification of software and specification defects in the Change Management System.Involved in gap analysis with stakeholders.Captured and resolved gaps with the stakeholders and ran UI testing with users.Used Rational Team Concert (Request Pro, Quality Manager) for test cases and to capture defects.Automation tool using Selenium and Coded UI.Coordinated reviews with senior program leadership and organization leadership.Involved in Use Case and requirement reviews.General Mills, Minneapolis, MN 01/2009 to 02/2011IT Project Manager / QA Manager (Consultant)Performed multiple role, Projects included managing internal processing improvements, multiple Monarch ERP implementations along with managing the development and support of a configurable web-based ordering solution, and QA ManagerCoach and mentor team members during agile transformation. Facilitated daily standups, sprint planning, sprint demos, and retrospectives.Experience leading project efforts, adhering to timelines, features, and budgets.Collaborated with on-shore off-shore staff.Directed strategic planning of Web application with $600,000 annual revenue.Involved in hiring resources for the project both as consultants and employee.Managed a group of 10 QA team & 6 DevelopersWriting test case using JIRA for both writing the requirements and test casesExecuting test cases assignedWrote test strategy, test plans, test procedures, and test matrix.Conducted functionality testing, interface testing, system testing, and regression testing during the various phases of the development.Used Quality Center 9.0 for tracking issue log.General Mills, Minneapolis, MN 06/2008 to 12/2008QA Lead-Manager (consultant)Managed onsite and offshore QA automation teams.Led automation project plan, scope, schedule and implementation of tests within the automation framework and its improvements.Reviewed test scenarios and test scripts with stakeholders for approval to move them into production.Writing test case using HP- ALM toolExperience leading project efforts, adhering to timelines, features, and budgets.Executing test cases assignedManaged verification of software and specification defects in the Change Management System.Involved in gap analysis with stakeholders.Defined automation test objectives, strategies, standards and metrics.Drove code and process standards across the project.Analyzed system impact during design reviews with development and business analysts.Facilitated technical input and growth opportunities for further automation improvement.Administrated QC users, projects, reporting and back up.Directed set up of test environment, automated test execution, bug contribution and reporting for every NG POS product release.Tracked and analyzed test results, team productivity and took corrective action.Represented Automation team at all levels.Applied and trained on tool changes and enhancements.General Mills, Minneapolis, MN 01/2007 to 06/2008QA Manager (Consultant)Managed onsite and offshore QA automation teams.Led automation project plan, scope, schedule and implementation of tests within the automation framework and its improvements.Reviewed test scenarios and test scripts with stakeholders for approval to move them into production.Writing test case using HP- ALM toolExecuting test cases assignedManaged verification of software and specification defects in the Change Management System.Involved in gap analysis with stakeholders.Defined automation test objectives, strategies, standards and metrics.Drove code and process standards across the project.Analyzed system impact during design reviews with development and business analysts.Facilitated technical input and growth opportunities for further automation improvement.Administrated QC users, projects, reporting and back up.Directed set up of test environment, automated test execution, bug contribution and reporting for every NG POS product release.Tracked and analyzed test results, team productivity and took corrective action.Represented Automation team at all levels.Applied and trained on tool changes and enhancements.Northwest Airlines, Minneapolis, MN 01/2006 to 12/2006QA- Manager-Lead / Lead Project ManagerWorked on project plan, cost estimation and risk managementLiaison between both multiple onshore teams and offshore development teams. Ensured key milestones were met and worked with vendor selection.Writing test case using HP- ALMExecuting test cases assignedCommunicated project direction and scope and negotiated with teams to work through constraints and alternatives. Coordinated key project activities.Tracked business trends and kept current with all available technical options, development procedures, and innovative solutions for key business initiatives.Negotiated and managed project scope, progress, and client expectations. Ensured that client needs were being met throughout the project life cycle.Target, Minneapolis, MN 06/2005 to 12/2005Project Lead QA Business Lead (consultant)Managed and estimated annual revenue of 300,000 throughout the cycle of the project.Planned and set up regression test repository, executed regression test cycles, maintained test cases and data between cycles and reported results.Executed test cases according to test execution plan; reported defects found using Test Director. Reported test results following Target TTS processes.Partnered with clients to analyze business process and related problems.Interfaced with selection and negotiation of software and hardware products.Target, Minneapolis, MN 01/2005 to 05/2005QA Manager (consultant)Collaborate with all levels of management to elicit project requirements.Work with the business, project managers, software developers, QA specialists, support teams, and end users in order to understand business need to develop and maintain comprehensive business and functional design requirement specifications.Experience leading project efforts, adhering to timelines, features, and budgets.Work performed in both iterative waterfall and agile Scrum environments. Develop user stories, GUI mockups, data mapping, and system models. Assigned projects ranged from backend data feeds to web eCommerce solutions for the dental, medical, and veterinary markets. Promoted and facilitated BA/PM training for our analyst team.3M, St. Paul, MN 01/2003 to 12/2004QA Lead (consultant)Promoted to provide project management, technical direction and design-build leadership on municipal projects for an engineering consulting services firm. Heavily involved in business development, with proposals and presentations cited as key to large contract wins on projects ranging from $800K.Managed QA project plan including both manual and automated testing using Rational products.Conducted daily meetings, established frequent project milestones and code reviews and travelled internationally to meet with vendors to determine business requirements.Served as a liaison between the business and technical areas.Wrote test strategy, test procedure, and test plans.American Express, Minneapolis, MN 06/2002 to 12/2002Business Analyst-QA Lead (consultant)Provided a system to manage the workflow within the reporting team by fixing the production log files for FS center and defined and implemented a process to ensure ongoing complianceTested stable, reliable, fast web usage reporting tool capability (traffic and results).Managed central data to support the necessary metrics.Detailed scope of the web reporting and analysis workflow management system project.Defined implementation approach and identified milestones and deliverables.Started business system analysis report (BSAR) draft.BestBuyMinneapolis, MN 01/2000 to 05/2002Digiterra/ASO- QA Manager- Lead (consultant)Worked on Digiterra project, a concerted click and mortar effort involving BestBuy.com and corporate partners to transform the Internet presence of the enterprise.Experience leading project efforts, adhering to timelines, features, and budgets.Built a better website on a new platform. One that delivered new content, improved functionality and a better customer experience, all while being easier to use, update, and maintain.Communicated with the clients to define the business requirements and functionality needed.Wrote use cases using RUP methodology, wrote test cases for all use cases using Test Director.Lead for Appliance Special Order (ASO) project based on a newly created user interface where customer order information was entered and then transferred into OMS database.Worked extensively with offshore teams establishing frequent project milestones and code reviews with the offshore development team, conducting daily meetings with offshore leads and project manager. Travelled to India for various offshore meeting and trainings. Coordinated between onshore and offshore team reasons for time delays and project cost overages.Involved in project plan, risk management, cost estimation and vendor selection.Involved as the business analyst in communicating with the clients to define the business requirements and the functionality needed.Wrote use cases using Rational Unified Process (RUP); wrote test cases for all use casesEDUCATION / CERTIFICATIONSUniversity of Bombay-IndiaMaster of Science, ChemistryUniversity of Bombay-IndiaBachelor of Science, ChemistryAffiliations / Certifications:Scrum Alliance / Advanced Scrum Master (A-CSM) certifiedScrum Alliance / Certified Scrum Master (CSM) certifiedRUP CertifiedQTP CertifiedSQA (Software Quality) |
