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Title Medical Receptionist Customer Service
Target Location US-FL-Kissimmee
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Lake Wales, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceHealth Care AssistantPlanned ParenthoodFebruary 2021 to PresentFront desk duties; which generally includes scheduling appointments, fee collection, incoming and outgoing faxes, patient check in/out procedures, verifying patient insurance, sell contraceptive supplies/ refills as needed. Travel to other Health Care as needed for coverage. Retail Sales AssociateBOSCOV'S - Scranton, PANovember 2019 to March 2020Maintaining the appearance of the sales floor, performed marketing activities such as opening a new Boscov's charge account, to achieve goals set by the company, accurately and efficiently completing all transactions and paperwork while adhering to all policies and procedures. Facility AssistantSovereign Commerical Services - Scranton, PAApril 2018 to April 2019Responsible for sweeping, vacuuming, mopping, dusting, cleaning restrooms and taking out the trash for Benco Dental.Scheduling Services Specialist/Coordinator Pharmacy Reimbursement GEISINGER - Scranton, PAJuly 2016 to April 2019Scheduled appointments, referrals, refill medication, enter doctor's orders under Family practice, while providing one call resolution. Staff training and development. Internal transfer to hospital setting, enrolled patients into Medication Assistance programs, provided copay cards for the uninsured, as well in enrolling cancer patients into Foundation programs. General Clerk IIMAXIMUS FEDERAL SERVICESFebruary 2016 to July 2016JENKINS TOWNSHIP, PAHandle incoming/outgoing calls for the Marketplace Appeals Center, resolving inquiries by researching healthcare appeals process.Medical ReceptionistUNITED HEALTH SERVICES - Johnson City, NYJune 2014 to January 2016Emergency room, Primary health, and urgent care assistance, responsible for gathering demographics and verifying insurance, scheduling appointments, and resolving admission conflicts. Medical ReceptionistPEREA HOSPITAL - Mayagez, PROctober 2012 to May 2014Verifying patients' demographics and insurance information and resolving admission conflicts within the emergency department, entering doctor's orders as scheduled; EKG's, lab work, CT Scans and Xray's. Customer ServiceBANK OF AMERICA - Scranton, PADecember 2003 to June 2006Handle incoming calls regarding customers checking, savings, lines of credit and credit card accounts, while offering options and finding solutions in helping customers in opening, closing accounts, and transferring of funds.EducationAssociate in MEDICAL BILLING AND CODINGICPR JUNIOR COLLEGE - Mayagez, PRJanuary 2010 to November 2012Skills Bilingual; fluent in Spanish Teamwork Conflict resolution, sound decision making. Proven patience and self-discipline. Volunteer experience and leadership. Microsoft Office (Word, Excel, Outlook) Insurance Verification Medical Receptionist Medical Records Medical Office Experience Training & Development

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