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Click here or scroll down to respond to this candidate88SUMMARYI am an efficient Service Advisor with 5 years of experience with the #1 Selling Chevy Dealer in Illinois. Operates well with minimal supervision to meet demanding objectives.CONTACTEMAIL AVAILABLEPHONE NUMBER AVAILABLEHazel Crest, ILEXPERIENCEService Advisor01/2021 PresentPhillips Chevrolet, Frankfort, ILPHONE NUMBER AVAILABLEDuties:Communicating with customers about their vehicle repair needs and relaying information to the Service Technicians.Greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employers range of services and contacting customers to update them about their vehicles repair status.Making sure all records for vehicles are up to date and making sure all payments are processed efficiently.Works well in fast pace environments but can adapt in any atmosphere.Porter Supervisor10/2019 01/2021Phillips Chevrolet, Frankfort, ILPHONE NUMBER AVAILABLEDuties:Supervised contracted and in-house day porter staff.Was responsible for daily inspections, addressing deficiencies in assigned cleaning areas, entering work requests into system, follows-up and assists day porters with daily tasks as needed.Initiated personal development, communication, health and safety, as well as implementing rules and polices.Duties of making sure entire building was locked and secured at night.Porter8/2018 10/2019Phillips Chevrolet, Frankfort, ILPHONE NUMBER AVAILABLEDuties:Maintains new- and used-vehicle inventory appearance and performance by cleaning interior and exterior of vehicles, replenishing all vehicle fluids as needed, and replacing batteries when necessary.Places buyer guides and stock tags in vehicles. Keeps new- and used-vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards. Cleans driveway and sidewalks.Drives vehicles to and from service lane, service stalls, and parking lot as needed. Makes key tags for vehicles. Performs other duties as assigned.EDUCATIONKishwaukee CollegeMalta, ILAssociate Coursesin ScienceHillcrest High SchoolCountry Club Hills, ILDiploma, 2014SKILLSComputer SavvyEquipment HandlingStrong OrganizationProject ManagementResourcefulnessSelf-MotivationTeam-PlayerStrategic Multi-TaskingStrategic PlanningTime ManagementVerbal & WrittenCommunicationEmail (Gmail & Outlook)Google SheetsMS Office ExcelMS Office WordGeneral Laborer 5/2015 8/2015AAA Rental System, Markham, IL 60428PHONE NUMBER AVAILABLEDuties: Performed heavy lifting and loaded in/out event equipment to venues. Performed regular maintenance/cleaning. Delivered, installed/set up and operated tents and other commercial equipment. Provided support to other departments when necessary and performed a number of duties related to fulfilling special events.Sorter/Maintenance Technician 2/2015 4/2015Diversified Recycling, Homewood, IL 60430PHONE NUMBER AVAILABLEDuties: Sorted and processed recycling items. Lifted, carried, and pushed/pulled heavy items/equipment weighing 80 pounds when necessary. I had the opportunity to diagnosed mechanical problems and performed repairs and maintenance on recycling equipment to the upmost maximize safe and productive operational status.Crew Member (Cooker) 7/2014 2/2015Wendys, Orland Hills, IL 60477PHONE NUMBER AVAILABLEDuties: Prepared a variety of foods using a warmer, fryer, slicer, grill, etc. to make salads and to thoroughly cook burgers, chicken, fries, and more in a timely manner.SERVICE ADVISORJUWAN J. DODD |
