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Click here or scroll down to respond to this candidateCandidate's Name
Riverdale, GA Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYAdvanced Operations Manager offering over 6 years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve goals.ACCOMPLISHMENTSResolved product issue through consumer testing.SKILLSMaintaining ComplianceBudget Development and ManagementTeam LeadershipGoal SettingProblem-SolvingPlanning and ImplementationLogistics OversightDecision MakingStaff TrainingInventory ManagementOperations MonitoringCustomer ServiceCorporate PartnershipsInterpersonal CommunicationMS OfficeWORK HISTORYMANAGER OF OPERATIONS 07/2017 to 10/2022Stanely's Florist - Atlanta, GAWorked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.Devised processes to boost long-term business success and increase profit levels.Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.Partnered with vendors and suppliers to effectively manage and budget.Assessed supplier quality to maintain tight cost controls and maximize business operational performance.Identified and resolved unauthorized, unsafe or ineffective practices.Set, enforced and optimized internal policies to maintain responsiveness to demands.Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.Assisted in recruiting, hiring and training of team members.Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.Collaborated with assistant managers to open and close Florist office, handle large transactions and manage inventory.Created and implemented aggressive action plan to address pressing cost control needs.Negotiated price and service with customers and vendors to decrease expenses and increase profit.Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.Monitored daily cash discrepancies, inventory shrinkage and drive-off.Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.MANAGER OF ACCOUNTS AND FINANCE 01/2014 to 07/2017Allied Universal - College Park, GAAssisted staff with questions about budgets, disbursements and other financial matters.Supported year-end audits by preparing physical and digital records for review.Processed vendor payments, invoices and account statements.Improved overall financial reporting by streamlining control processes and reporting structures.Performed banking, business administration and financial tasks to guarantee five-star service for clients.Oversaw employee expense tracking with associated expense verification and credit card reconciliation.Analyzed monthly balance sheets, income statements and cash flow information and wrote up reports.Developed annual and multi-year budgets to meet organizational needs.Processed payroll for employees and reported payroll taxes for organization.Identified improvement changes regarding key processes for internal controls and accounting procedures.Maintained policy, procedure and regulatory compliance business-wide.Increased new bank relationships within local community through execution of quarterly promotions.MANAGEMENT 01/201 to 07/2017ATLANTA CHOPHOUSE Atlanta, GAAccomplishes department objectives by managing staff; planning and evaluating department activities.Maintains staff by recruiting, selecting, orienting, and training employees.Ensures a safe, secure, and legal work environment.Develops personal growth opportunities.Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.Coaches, counsels, and disciplines employees.Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.Establishes strategic goals by gathering pertinent business, financial, service, and operations information.Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.Contributes to team effort by accomplishing related results as neededEDUCATIONAtlanta Technical College - Atlanta, GA Associate of ArtsBUSSINESS AND MANAGEMENT, 08/2021Riverdale High School - Riverdale, GA High School Diploma05/2013 |
