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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
PHONE NUMBER AVAILABLE (Home)EMAIL AVAILABLESummary Service oriented Hospitality Manager/ Admin Assistant with 15 year background in Hotel and Business. Core competencies include Expertise Customer Service, Management and Front Desk as well as excellent communication and time management skills. Handles tasks with Accuracy and efficiency.Experience Housekeeping Manager, Greenleaf Mental Hospital, Valdosta, GA Supervised cleaning personnel.Inspected facilities.Selected cleaning supplies for different materials and surfaces. Trained staff.Made sure work met standards.Prepared work schedules.Maintained accurate logs of supplemental sheets.Assisted in cleaning duties.Addressed complaints about service or equipment.Ensured team followed all codes and laws.Safety codes, labor laws.Maintained control procedures for radios.Practiced good management through resolving conflict, coaching, staff development, teamwork.Aug 2022 Mar 2023Patient Care Assistant (PCA), Rescare, Valdosta, GA Planned and fixed appropriate meals.Monitored client health and medication intake.Taught clients to manage their condition(s).Provided emotional support and companionship to clients. Talked and socialized.Transported patients to and from doctor visits, personal appointments, social activities, shopping and errands.Kept records of client care, client conditions, activities. Reported problems to supervisors.Complied with health and safety rules.Complied with client confidentiality policies.Experienced working with the elderly, Alzheimer's or dementia patients, physically disabled clients, mentally disabled clients, clients with major illnesses.Certified in CPR.Mar 2022 Aug 2022Package Delivery Driver, Amazon, Gianesville, FLLoaded and unloaded vehicles.Maintained vehicle logs.Read maps and followed directions.Used phones.Greeted customers.Have a clean driving record.Provided good customer service.Returned undelivered packages to warehouse.Met delivery schedules.Followed all safety policies and procedures.Able to lift up to 50 pounds.Valid driver's license.Apr 2019 Mar 2022Sterial Tech, RTI Surgical, Gianesville, FLUnder general supervision, decontaminates, inspects, tests, sorts, assembles, package, distributes ad collects a variety of reusable medical and surgical equipment, instruments and supplies performs related duties as required.Aug 2019 Apr 2021Building Service Operation Manager, University of Florida, Gianesville, FL Acts as a building management representative for all meetings, conferences, and events.Coordinate to ensure all arrangements are satisfactory and resolve any problems as needed.Secure building by locking and unlocking doors and access areas as required during frequent.Building walkthrough and rounds.Advises operations staff and other supervisory personnel of situations and circumstances that.May affect operating policies and procedures updating appropriate personnel and documentation.(e.g.Nightly Reports or email directly to appropriate personnel. Apr 2015 Nov 2019Page 1 / 4Acts as a building management representative for all meetings, conferences, and events.Coordinate to ensure all arrangements are satisfactory and resolve any problems as needed.Secure building by locking and unlocking doors and access areas as required during frequent.Building walkthrough and rounds.Advises operations staff and other supervisory personnel of situations and circumstances that.May affect operating policies and procedures updating appropriate personnel and documentation.(e.g.Nightly Reports or email directly to appropriate personnel. Provides customer service support by responding via a twoway radio to calls for assistance.And/or addressing concerns directing inhouse service requests/needs to appropriate department.Ensures staff is active and train with appropriate cleaning tools as well proper floor care training.To accomplishing tasks as necessary.Entering data in to KRONOS & AIM System payroll processing approving employee request.Time or sick time also making sure all work order in AIM database are updated as well completed.In a timely manner .Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.Plan and prepare employee work schedules.Coordinate activities with other departments to ensure that services are provided in an.Efficient and timely manner.Inspect work performed to ensure that it meets specifications and established.Standards.Confer with staff to resolve performance and personnel problems, and to discuss.Company policies.Establish and implement operational standards and procedures for the departments.Supervised.Maintain required records of work hours, budgets, payrolls, and other information.Select and order or purchase new equipment, supplies, or furnishings. Assistant General Manager/ Night Auditor, Home2 Suits by Hilton, Gainesville, FL Home2 Suites by Hilton Gainesville.Use computers for various applications, such as database management or word.Processing.Answer telephones and give information to callers, take messages, or transfer calls to.Appropriate individuals.Collect and deposit money into accounts, disburse funds from cash accounts to pay billsMay 2014 Jan 2016Front Desk Manager, Hilton Garden Inn, Gianesville, FL Acts as a building management representative for all meetings, conferences, and events.Coordinate to ensure all arrangements are satisfactory and resolve any problems as needed.Secure building by locking and unlocking doors and access areas as required during frequent.Building walkthrough and rounds.Advises operations staff and other supervisory personnel of situations and circumstances that.May affect operating policies and procedures updating appropriate personnel and documentation.(e.g.Nightly Reports or email directly to appropriate personnel. Provides customer service support by responding via a twoway radio to calls for assistance.And/or addressing concerns directing inhouse service requests/needs to appropriate department.Ensures staff is active and train with appropriate cleaning tools as well proper floor care training.To accomplishing tasks as necessary.Entering data in to KRONOS & AIM System payroll processing approving employee request.Time or sick time also making sure all work order in AIM database are updated as well completed.In a timely manner.Home2 Suites by Hilton Gainesville.Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.Plan and prepare employee work schedules.Coordinate activities with other departments to ensure that services are provided in an.Efficient and timely manner.Inspect work performed to ensure that it meets specifications and established.Apr 2010 Mar 2015Candidate's Name
Page 2 / 4Entering data in to KRONOS & AIM System payroll processing approving employee request.Time or sick time also making sure all work order in AIM database are updated as well completed.In a timely manner.Home2 Suites by Hilton Gainesville.Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.Plan and prepare employee work schedules.Coordinate activities with other departments to ensure that services are provided in an.Efficient and timely manner.Inspect work performed to ensure that it meets specifications and established.Standards.Confer with staff to resolve performance and personnel problems, and to discuss.Company policies.Establish and implement operational standards and procedures for the departments.Supervised.Maintain required records of work hours, budgets, payrolls, and other information.Select and order or purchase new equipment, supplies, or furnishings. Made and confirmed reservations.Kept records of room availability and guest accounts using computers. Maintained positive guest relations.Posted charges for rooms and amenities.Computed bills and collected payments.Coordinated special guest requests.Handled VIPs and group arrivals.Oversaw all checkins, checkouts, room reservations, cancellations, requests, changes.Accepted and recorded wakeup call requests.Resolved overbooking situations.Resolved customer complaints and answer guest inquiries. Passed on guest lost and found inquiries.Processed time cards.Assisted in cleaning duties.Addressed complaints about service or equipment.Provided fast, timely service.Maintained sanitary conditions to prevent the spread of infections. Managed supply inventory.Interviewed and hired workers.Set agendas for staff meetings.Communicated with staff.Practiced good management through resolving conflict, coaching, staff development, teamwork.Wrote reports and correspondence.Experienced with basic computer use.Control Clerk, Data Processing, Genuine African Cosmetics Corp, Gainesville, FLEncode and cancel checks, using bank machines.Take orders for imprinted checks.Compare previously prepared bank statements with canceled checks and reconcile.Assisted with billing functions.Prepared bills, contracts, policies, invoices, checks, expense reports. Used and coordinated maintenance of office equipment, such as copiers, scanners, fax machines, voicemail systems, computers. Proofread materials.Reviewed and verified data.Maintained and updated files, mailing, inventory, database systems. Processed and distributed incoming mail.Prepared mailings.Prepared and edited routine correspondence, reports, tables, records. Responded to requests for information.Answered and screened telephone calls.Provided support to office manager.Knowledge sets include Clerk.Sep 2004 Jun 2010Skills Advertising, Banking, Basic, Billing, Bookkeeping, Budgeting, Clerical, Coaching, Computer Skills, Conferences, Contract Management, Cpr Certified, Critical Thinking, Customer Relations, Customer Service, Data Entry, Database Administration, Decision Making, Delivery, Directing, Documentation, Doors, Driving, Email, Fast, Fax, File Management, Forms, Funds, Government, Inventory Management, Kronos, Listening, Lotus Notes, Materials Management, Meeting Facilitation, Microsoft Access, Microsoft Mail, Microsoft Money, Microsoft Word, Office Equipment, Office Management, Payroll Processing, Personnel, Phone Systems, Photocopier, Policy Analysis, Polish, Presentation Skills, Radio, Read, Recording, Repair, Safety, Scanners, Staff Development, Supervisory Skills, Tables, Teamwork, Telephone Skills, Time Management, Typing, Voice Mail, Word ProcessingLicenses Georgia, Regular Driver's LicenseEducation City College2003Associate of ScienceBusiness ManagmentHonors : Dean's List Honoree all semesters., GPA: 3.2 Candidate's Name
Page 3 / 4Meeting Facilitation, Microsoft Access, Microsoft Mail, Microsoft Money, Microsoft Word, Office Equipment, Office Management, Payroll Processing, Personnel, Phone Systems, Photocopier, Policy Analysis, Polish, Presentation Skills, Radio, Read, Recording, Repair, Safety, Scanners, Staff Development, Supervisory Skills, Tables, Teamwork, Telephone Skills, Time Management, Typing, Voice Mail, Word ProcessingLicenses Georgia, Regular Driver's LicenseEducation City College2003Associate of ScienceBusiness ManagmentHonors : Dean's List Honoree all semesters., GPA: 3.2 Newberry High School1998High School DiplomaGeneral StudiesHonors : Graduated with distinction., GPA: 3.0Affiliations Member FBLAFUTURE LEADER OF AMERICACandidate's Name
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