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Dedicated customer service representative with over five years of quality customer service in combined fields of non-profit and private sector. Motivated to maintain customer satisfaction and contribute to company success. Reliable,driven, and team- oriented with strong time management and prioritization abilities. STOCK ASSOCIATE  Harris TeeterGreensboro, NC, October Street Address  - PresentDOG DAYCARE ATTENDANT  Mutt Huttmanhattan, NY, March Street Address  - August 2022CUSTOMER SERVICE SPECIALIST  FedExNew York, NY, July Street Address  - May 2020DISPATCHER  GCSLong Island City, NY, June 2018 - May 2019RA MON MERCADOStock AssociatePhone PHONE NUMBER AVAILABLEEmail EMAIL AVAILABLEAddress Greensboro, NC 27409 Sorted pallets and containers and transported items to sales floor for stocking. Scanned carton labels and shelf stickers to reconcile items on hand with inventory records. Checked shelf labels for each item for pricing accuracy. Matched part numbers to inventory locations and transported products to correct warehouse locations. Ensured dogs' physical safety at all times and made sure that they do not endanger any other animal or human in the vicinity Picked up dogs from their homes and took them for engaged and attentive walks Followed and special instructions that dog owners provided Ensured that any waste on the road or sidewalk was cleaned immediately Provided dogs with food and water by following a schedule provided by dog owners Loading and unloading a truck with over 500 packages Maintaining the Manifest for the route and delivering packages in a timely organize service Picking up any packages for returns Customer service; answering any questions Coordinate daily operations of drivers, ensuring timely completion of assigned workload Complete computerized data-entry and necessary paperwork CAREER OBJECTIVEEXPERIENCESUPERVISOR  Gamestop Atlantic TerminalBrooklyn, NY, September 2017 - June 2018LABORER  Accurate Spatiality Metal FabricatorsMiddle Village, NY, March 2016 - February 2017SUPERVISOR  True Blue SecurityLong Island City, NY, September 2015 - March 2016SALES REPRESENTATIVE  Just EnergyKew Gardens, NY, October 2015 - January 2016HIGH SCHOOL DIPLOMA IN INFORMATION TECHNOLOGYLong Island City, NY, Jun 2012 Communicate with others while adhering to company policies and confidentiality standards Reschedule vehicles due to disruptions in service as appropriate Met sales quotas consistently within given deadlines Shared product knowledge with customers and made personal recommendations Received and processed cash and credit payments for in-store purchases Demonstrated that all customers come first by serving them with a sense of urgency and friendly demeanor Cross-trained and provided back-up for other employees as needed Supervised Game Advisors and Senior Game Advisors in the absence of a store leader Provided big corporations and private businesses in large buildings with damper or smoke ventilator Installed internal and external wiring, ventilator test and retesting for proper use in a timely fashion Packed, loaded, and unloaded materials from trucks with damper Multi-tasked using power tools for construction and metal welding Updated training procedures for all newly hired personnel Mitigated company risks and liability issues through razor-sharp tracking and reporting of a client events/emergency management and operational issuesEnsured desired security logistics objectives, priorities, and schedules were met and communicated to management to ensure a cost effective operationRecorded all pertinent information on reports of daily operations and other significant events critical to promotion status or career development Conducted foot patrols or fulfill standing post responsibilities to ensure event safety Communicated to New Yorkers about energy efficient service and registered them into the program Maintained sales goal of over 5 new clients on a weekly basis Collected contact information for clients and provided overview of highlights of the program Provided overview of electric, gas bill and informed customers about benefits of enrolling in energy saving program EDUCATIONCOMPLETED COURSEWORK TOWARDS BRICKLAYING, TRADE MASON TECHNOLOGY Reading, PA,COMPLETED COURSEWORK TOWARDS 10 HOUR OSHA SAFETY, CONSTRUCTION References available upon request Ability to lift, pull and push over 125 pounds Microsoft Word, Excel, Adobe and Internet Navigation Ability to stand or sit for long periods of time SKILLSREFERENCES