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Street Address Bainbridge HwyQuincy, FL Street Address
Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEObjectiveA position as a customer service representative.Ability SummaryExperience in interacting with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints.Employment HistoryCorrectional Officer12/2020 - currentlyGadsden Correctional Facility6044 Greensboro HwyQuincy, FL 32351To provide the care, custody, and control of inmates.Sortation Associate I8/2020 - 10/20204905 Derrick Road S.W. Atlanta, GA 30349Work in the warehouse taking packages off the line, scanning packages, and placing the packages on the correct pallet to be shipped out.Vocational Food Service Coordinator8/2019 - 7/2020 Gadsden Re-Entry Center 630 Opportunity Lane Havana, FL 32333Supervise inmates as they prepared meals for the entire compound.Driver08/2018 - 08/2019 Dixon Courier Services5003 Tennessee Capital Blvd Tallahassee, FL 32303Deliver pharmaceuticals to businesses.Customer Care Assist04/2017 - 08/2018 Conduent Business Services 2448 Killearn Center Blvd., Tallahassee, FL 32309Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.Food Service Supervisor04/2016 - 07/2016 Trinity Services/Tallahassee Work Release Center 2616-A Springhill Road Tallahassee, FL 32305Directly supervised and coordinated activities of correctional officers and jailers.Supervised inmates in the production and serving of meals in a large scale food service operation.Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.Followed proper food handling methods and maintained correct temperature of all food products.Established and maintained open, collaborative relationships with the kitchen team.Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.Direct Staff Person02/2016 - 03/2016 Tallahassee Development Ctr 455 Appleyard Drive Tallahassee, FL 32304Assisted the elderly, convalescents, or persons with disabilities with daily living activities at the person's home or in a care facility.Performed at a place of residence may include keeping house (making beds, doing laundry, washing dishes) and preparing meals.Provided assistance at non-residential care facilities.Advised families, the elderly, convalescents, and persons with disabilities regarding such things as nutrition, cleanliness, and household activities.Sales Associate10/2015 - 02/2016 Wal-Mart 5500 Thomasville Road Tallahassee, FL 32312Received, stored, and issued sales floor merchandise.Stocked shelves, racks, cases, bins, and tables with merchandise and arranged merchandise displays to attract customers.Periodically taken physical count of stock or check and mark merchandise.Retail Associate06/2015 - 07/2015 Manpower Tallahassee, FLInteracted with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.Customer Service Representative09/2014 - 11/2014 The City of Quincy 122 N Graves Street Quincy, FL 32351Answered incoming telephone calls and answered telephone inquires, directed calls as neededCopied, complied and laminated documents for internal and external office useInput employee payroll informationCompleted invoices for work orders as instructedAssisted with creating flyers to help market upcoming events in QuincyCorrectional Officer07/2013 - 03/2014 Apalachee Correctional Inst 52 W Unit Drive Sneads, FL 32460Guarded inmates in penal or rehabilitative institutions in accordance with established regulations and procedures.Guarded prisoners in transit between jail, courtroom, prison, or other point.Included deputy sheriffs and police who spend the majority of their time guarding prisoners in correctional institutions.Direct Care Staffer12/2008 - 07/2010 Florida State Hospital 100 Main Street Chattahoochee, FL 32324Monitored mentally disabled residents to prevent them from harming themselves.Ensured assigned residents went to all scheduled appointments.Completed and submitted daily shift log reports.Education and TrainingCompletion Date Issuing Institution Location Degree Received Course of Study06/1995 James A Shanks Quincy, FL High School Diploma General High School Curriculum04/2011 Ultimate Medical Academy (online) Tampa, FL 2 Years of College or a Technical or Vocational School Medical Billing and CodingOccupational Licenses & CertificatesCertification Title Issuing Organization Completion DateMedical Billing & Coding Ultimate Medical Academy 04/01/2011Detailed ReferencesAdrian Bishop, BP SupervisorFlorida State Hospital100 Main StreetChattahoochee, FL 32330PHONE NUMBER AVAILABLEBusiness reference known for 2 year(s).Beatrice Hopkins, DirectorAmeriCorps Gadsden Reads4102 Greensboro HwyQuincy, FL 32351PHONE NUMBER AVAILABLEBusiness reference known for 10 year(s). |