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Click here or scroll down to respond to this candidateCandidate's Name
Dallas, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo become a part of an exciting and energetic team of professionals, that will allow me to use my acquired skills and training.Authorized to work in the US for any employerWork ExperienceSales ManagerMy EyeLab - Smyrna, GAMay 2021 to Presentsupport Brand Manager with the sales generation and human resource functions of the store to ensure maximum profitability and compliance with Company procedures. supervising and executing corporate plans and actions training and coaching associates My Eye Lab's sales process Sales/Customer Service SupervisorAllconnect - Atlanta, GAMay 2016 to June 2020 Partnered with utility companies nationwide to help assist customers who are or have recently moved set up other home services at a promotional rate/ credit checks/verifying account information/ reading mandatory disclaimers Managed a team of 10-12 individuals answered escalated calls from customers who had a dissatisfactory experience coached 8-10 individuals a week (process and selling techniques) managed 2-3 training classes per monthDesigner Consultant/ AccountingTableToppers Inc - Atlanta, GAJuly 2014 to March 2016-processed phone orders daily-scheduled showroom appointments daily/ scheduled setups for client's events-educated clients on table sizes, fabrics, and colors schemes for events-applied and deposit checks electronically/ daily-printed/ mailed out invoices and statements weekly Sales RepresentativeBiLateral - Kennesaw, GANovember 2013 to February 2014Set up reservations for customers who wanted to fulfill exciting and adventurous outdoor adventures Designer ConsultantTableToppers Inc - Atlanta, GAAugust 2013 to November 2013-scheduled show room appointments daily-helped clients make important decisions when planning large events-processed orders/ taking payments over the phoneSupervisorHeadband LLCApril 2011 to July 2012-A leader of a team of 8-12 individuals-Monitored and evaluated each member on my team-Taught members on my team different strategies to become a more successful sales representative Sales RepresentativeHeadband LLC - Kennesaw, GAJuly 2010 to July 2012Sales RepresentativeHeadband LLCAugust 2010 to April 2011-Set up reservations for customers who wanted to fulfill exciting and adventurous outdoor activities-won highest call to close ratio 10 consecutive months Sales AssociateBambinos - Marietta, GAJune 2010 to July 2010travel to different locations to promote the store by presenting customers with flyers and a brief presentation of our servicesCustomer Service Representative- ProflowersRyla - Kennesaw, GAApril 2010 to May 2010-Helped customers process their orders and deliveries-Reviewed accounts daily and answered any questions or concerns a customer had about their account Customer Service RepresentativeRanstad/ER-Solutions - Atlanta, GAAugust 2007 to April 2009-Reviewed accounts, answered and explained any question a customer may have about his/her bill.-Reissued notifications such as bill copies, print screens, and other icles a customer may request.-Issued the proper work orders to be completed when necessary. Customer Service RepresentativeSatisquest - Atlanta, GADecember 2004 to April 2007-Processed and maintained hospital patient's information.-Effectively communicated with customers and probes for pertinent information to determine proper call routing, making decisions regarding escalation issues depending upon the urgency of the situation.-Conducted patient surveys for hospital visits, questioning patient satisfaction-Maintained confidentiality of patient information. Office Assistant/ReceptionistEmory University - Atlanta, GA2002 to 2003-Answered phones and responded to daily email and fax inquiries.-Managed mail and client traffic within office.-Drafted correspondences.-Coordinated and organized filing system.EducationAssociates in NursingChattahoochee Technical College Marietta - Marietta, GA August 2012 to December 2014Associates in NursingGeorgia Perimeter College Atlanta - Atlanta, GAAugust 2006 to August 2009Graduate Wheeler High School - Marietta, GA2006Skills Supervising Experience Team ManagementAdditional InformationSelf-Motivated professional, with solid track record of spear heading growth and development. Over 9 years experience in administrative and customer services ensuring quality and professionalism. Special SkillsPC proficient, with knowledge of a wide variety of computer software applications such as Microsoft office 2010, Access, and Excel, able to multitask in a timely manner |
