Candidate Information Name Available: Register for Free Title Administrative Assistant Customer Care Target Location US-MD-Laurel Email Available with paid plan Phone Available with paid plan

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Candidate's Name
Street Address  W. Braddock Rd #10, Alexandria, VA 223PHONE NUMBER AVAILABLE EMAIL AVAILABLELanguage Proficiency:English: C2 Kinyarwanda: Mother tongue French: C2 Kiswahili: C1Professional Experience:Administrative Assistant to the PrincipalIntegrated Polytechnic Regional Center (IPRC) Kigali, Rwanda December 2011-May 2023Organized collaboration efforts between IPRC and various NGOs, embassies, bilateral organizations, and other stakeholdersSchedule meetings, drafted agenda, and took minutes for international experts, Rwandan experts, and private sector managersCoordinate communication: screen and refer calls, take messages, give information to callers based on their requests for specific information and forward to units within IPRC Kigali for further actionOversee the preparation and dispatch of all outgoing documents such as concept notes and MOUs from the Office of the PrincipalManage office operations including correspondence, travel, filing and serving as the first point of contact in the officeOrganize follow up on project implementation, including financial and narrative reportsAs needed, translate reports in French, English, Kinyarwanda, and KiswahiliTranslator, Kigali, Rwanda 2005-PresentEnglish<>French and French<>English in international meetings and conferencesVolunteer Program AssociateFriends Peace House (Urugo Rwamahoro) Kigali, Rwanda 2005  May 2023Facilitate the training of Genocide Survivors and Perpetrators families on conflict resolution and conflict managementFacilitate human rights and womens rights trainingCompose and deliver the financial and narrative reports on training providedPlan, organize and run trauma healing workshopsTeam LeaderAlternative to Violence Program (AVP) 2014; 2016Delivered the AVP training for representatives from a variety of organizations conducting peace work throughout the continent of Africa in Kenya, three days of workshops at the Peace Summit organized by the Alliance for Peace in Rwanda, and for university students in the Peace Department and volunteers from the Mennonite Central Committee in RwandaLed training on conflict resolution for detainees and guards in prisons throughout RwandaOrganized and facilitated a training of trainers for 15 NGO representatives and other participants from NigeriaResource PersonDialogue Exchange Program (DEP) on the Role of Traditional Conflict Resolution and Justice Mechanisms in Modern Day Peacebuilding and Justice DeliveryHarare, Zimbabwe May 2014Prepared and delivered a presentation on Gacaca and conflict resolution methods for an audience of local judges and MPsFielded numerous questions on the topic from audience membersAdministrative AssistantInstitut Superieur dAgriculture et dElevage Musanze, Rwanda Mar. 2009Dec. 2010Oriented visitors to the office of the dean of facultyMaintained accurate records of faculty files and official documents, while respecting confidentiality of sensitive materialComposed and dispatched correspondence regarding the facultyOrganized and updated the Dean of Facultys agendaSecretary and AccountantHIV/AIDS Counseling Program (local NGO funded by UNICEF) in EARR (Apostolic Church For Revival of Rwanda) 2007-2008Managed and maintained all assets of the projectRecorded and disbursed project staff salariesAdministered school fee payments for students supported by the projectPlanned and organized trainings for the beneficiaries and local leaders, including Sector and Cell officialsOversaw the cash-box of the projectPrepared monthly reportsEducational Achievement:Bachelors Degree in Public Administration and Good GovernanceInstitut dEnseignement Superieur (INES) -Ruhengeri, Musanze, Rwanda 2007-2010Certificate: Customer Care and Service Delivery, Rwanda Institute of Administration and Management RIAM (2012)Certificate: Microsoft Word, Excel, Power point, and Internet (2011), NETCOM, Kigali, RwandaCertifications Project Planning Monitoring and Evaluation (2007);Womens Rights (2007); Alternatives to Violence Program (2004); Friends Peace House Urugorwamahoro, Kigali, RwandaCertificate: Film-making Structure (Cinema et Audiovisuel) (2003), KEMIT, Kigali, RwandaProfile of Social Skills and Competencies:Cooperative team worker, gender sensitive, flexible, an enthusiastic life-long learner, responsible, hardworking