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Candidate's Name  (Moeller)Phone : PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEEXPERIENCE:Zimmerman Ford/Hawk Ford/Joe Cotton Ford (administrative manager) 2012-2021 Served as an administrative assistant and customer service representative in the service department of a busy car dealership and service center providing a wide range of services. Some primary duties included  Maintaining, organizing, and auditing files containing the service records of all the vehicles serviced by the dealership.  Executing follow-up interviews with customers regarding their experience and satisfaction of the provided repairs. Provided initial analysis of the results from customer satisfaction responses.  Dispatching and coordinating transportation for customers who were separated from their vehicles for a longer than tolerant period of time.  Coordinating and aiding in parts delivery, parts recovery and vehicle deliveries.  Reviewing and processing contract accounts  Processing dealer trades and general ledger work in coordination with accounting as well as phone coordination and appointment making/rescheduling when necessary.Butera (supervisor) 2010-2012 Served as a supervisor and cashier for a large local grocery store. Duties included.  Provided point of sale customer service by processing shopper purchases.  Informed shoppers of product location, availability and promotions  Created sales opportunities by the merchandising and stock of aisles.Menards ( customer service representative) 2009-2010  Processing customer exchanges and returns  Facilitating merchandise relocation  Provided point of sale customer service by processing shopper purchases.  Aiding customers in rebate processing and procedures.Visiting Angels (home health care advocate) 2008-2009  Provided companionship and aid to the elderly and others needing additional assistance.  Ran errands, light cleaning, and cooking according to the clients needs.Caseys General Stores (assistant manager) 2005-2007  Overseeing day-to-day operations of the store and gas station including scheduling of employees, maintaining inventory, and providing customer service.  Compiling and reviewing daily, weekly, monthly and quarterly sales records and needed financial paperwork.  Ordering inventory and needed supplies for the store  Responsible for many human resources duties such as employee hiring and terminations.Education:Elgin Community CollegeAssociate of science degreeReferencesDave Malloy PHONE NUMBER AVAILABLE; service director for Joe Cotton FordHerb Medlock PHONE NUMBER AVAILABLE; dispatcher for auto dealerships (known for 10+ years)Jennifer Ring PHONE NUMBER AVAILABLE; friend since elementary schoolPaul Mills 630-201-4115; service manager @ Zimmerman FordGregory Guy PHONE NUMBER AVAILABLE; dispatcher @ Zimmerman FordDoug Robe 815-766-0320; parts manager @ Zimmerman FordBrian Redmond PHONE NUMBER AVAILABLE; associate @ Zimmerman FordJeannie Perrault PHONE NUMBER AVAILABLE; associate @ Zimmerman FordTheresa Marotta PHONE NUMBER AVAILABLE; friend since high school (30+)Kim Fisher PHONE NUMBER AVAILABLE; co-worker and friend since high school (30+)